Roadside Assistance: Who Ya Gonna Call?

How To Choose — and Use — a Program Wisely


  • Stranded on the Median Divider

    Stranded on the Median Divider

    Knowing the details of your roadside assistance program pays off when you're stranded and need help fast. | March 18, 2010

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When you're broken down by the side of the road, your motor club card suddenly becomes your most precious possession. But with roadside assistance programs being pushed by credit card and cell phone companies — to name just a few recent entries to this field — how do you choose from the glut of plans available?

Before trouble strikes, it's important to choose a roadside assistance provider that meets your needs. Experts suggest weighing your options. "Be sure it covers the person, not the vehicle," says Doug McLendon, director of roadside programs for AAA, the largest auto club in the country. "Look for a flexible plan that offers benefits to suit your personal needs and won't leave you with out-of-pocket expenses after a breakdown."

According to Better World Club President Mitch Rofsky, "You definitely want to ask about the turnaround time for a service call," referring to the wait time for help to arrive. "Then, consider the extra benefits of each program, like discounts and travel information."

Taking the time to review all the details of your roadside assistance program (or programs) can pay off when you're stranded and need to decide quickly who to call. Auto clubs vary widely in costs and benefits. Dividing roadside assistance programs into three categories — freebies, add-ons and stand-alones — may help to simplify the choice.

Freebies

Roadside assistance usually gets tucked into the package for free when you buy a new or certified pre-owned car. Edmunds.com editors have compiled a list of roadside assistance coverage for new cars based on manufacturer. Each automaker sets its own limits on how long the free service will last by mileage or age of vehicle. Some used car deals also include roadside assistance plans, but they may require a separate inspection. Generally, a tow provided through one of these plans will take your car to the nearest dealership, which implies higher-priced parts and labor, unless the faulty parts are under warranty.

OnStar, included free for one year on all new GM vehicles, streamlines roadside assistance. Wireless and GPS technology installed in the vehicles connects drivers with a call center that dispatches towing and other emergency services and can remotely unlock doors and help locate stolen cars. After the grace period, OnStar costs $200 or more annually, depending on the level of coverage. If your new car is your only vehicle and you don't pile on the miles, the more conventional three-to-seven-year roadside assistance package that comes with the car may be all you need.

The free roadside assistance programs offered through cell phone plans or credit card agreements need closer scrutiny. Two major carriers have faced lawsuits from customers who claim they were being billed for what they thought were free roadside assistance plans. Some cell phone-based plans require that the call for assistance be made from the phone that includes the plan.

What appear to be free roadside assistance programs offered through some credit card companies can turn out to be glorified dispatch services. The tow truck arrives and the technician provides whatever service is required, but later, charges for that service appear on the credit card account.

Add-On Plans

A growing number of businesses and organizations, from Sam's Club to the AARP, offer roadside assistance plans for a small charge added to other membership or service fees. These add-on plans are usually contracted out to national roadside assistance providers such as Road America, and the level of dependability is comparable.

However, the benefits are not necessarily the same. For instance, the roadside assistance plan obtained through a personal Allstate insurance policy covers only the insured vehicle, while a plan offered by Allstate Motor Club covers the cardholder (plus an additional driver) in any car being driven by either of them. Also look carefully at the number of miles allowed for each tow and the number of people covered in these plans to avoid unpleasant surprises later on.

Some insurance companies treat roadside assistance service calls made through their add-on plans like accident claims. Too many requests for help with a lockout could result in higher premiums. If the service calls are reported to ChoicePoint, the insurance industry record-keeper, your eligibility for coverage may be jeopardized.

Stand-Alone Plans

Families, especially ones with teen drivers, usually spend enough time on the road to take advantage of the services offered by stand-alone roadside assistance providers such as the companies mentioned below. No two auto clubs are the same, and most offer two or more levels of membership.

To compound the confusion, many auto clubs sprinkle in benefits of little or no value, running the gamut from paying for ambulance transport (usually covered by health insurance) to providing reward money for help in the conviction of car thieves. Lodging discounts and travel advice at some clubs amount to the same kind of information you'd find at Travelocity or Mapquest. Consider how often you'll really need a guaranteed arrest bond for a traffic violation.

Ask Questions

Five key questions to ask when comparing roadside assistance plans are:

  • What is the cost of a basic membership?
  • How many people are covered in the basic membership?
  • How many tows per person are allowed each year?
  • What is the average response time per service call?
  • What percentage of service calls will require reimbursement and what percentage will be completely covered by the membership? (Motor clubs usually don't have this information readily at hand, but you can use this rule of thumb: The more detailed the information in the members' handbook about how to request a reimbursement, the more likely you will be reimbursed rather than towed without paying up front.)

Reap Benefits

Once you've decided on a plan, familiarize yourself with all its benefits so you can use them when the opportunity arises. AAA, actually an affiliation of more than 75 regional auto clubs, gives you the choice of a tow to the nearest repair facility no matter how far, or to a location of your choice within a specified number of miles (depending on the level of membership you choose). In addition to its long-standing rating system for lodging, AAA also inspects auto repair companies and will arbitrate complaints made by members about any certified service facility. A mobile battery testing and replacement service provides on-the-scene maintenance or installation for AAA members.

Better World Club is one of the fastest-growing auto clubs. It features environmentally friendly options like bicycle roadside assistance and discounts on hybrid car rentals as well as traditional motor club services. BWC members can also support ecological change with carbon offsets, payments that support renewable energy production or programs that work to counteract emissions by absorbing carbon dioxide.

It's also important to be aware of situations that your plan doesn't cover, such as a vehicle disabled in a flood or one stranded on a highway like the New Jersey Turnpike, where local governments prohibit all but certain licensed towing companies. Keep a roadside emergency kit on board as well as some spare change in case your cell phone connection cuts out.

Plowing through all the options for roadside assistance may seem as appealing as running on fumes through rush-hour traffic. But once you know how and when you're covered, you can usually recoup the cost of your plan the first time you call for help.

Comments

  • jroihl jroihl Posts:

    We recently switched from many trouble free years with AAA to AARP (AllState) to save a bit. I locked my keys (and my phone and wallet with membership card) in my car in the underground garage of our public library. I borrowed a library phone to call AARP. I was on the phone with them for 20 min as they searched for my membership number under name, phone, address, but for unknown reason were unable to find my account and thus would not honor my membership but agreed to send "someone" and gave me the name of the company. With no phone I could not be called in the garage where it was extremely cold and the library was about to close. It turned out the women who was unable to find my membership had not relayed that I was in the garage and the "locksmith" was waiting out front. Once discovered he drove down in a totally unmarked truck with no uniform. When i asked what company he was from he named a different one from what AARP told me. He did not have the proper equipment but used something hand made like a coat hanger. Meanwhile the garage had emptied. Then he told me it would be $170+!!! and wanted cash. I am a 72 yo woman and did not chose to confront him . I did tell him I did not carry that kind of cash so he produced a credit card form but no proper way to run my card. Meanwhile the heavy metal grated door closed on us. I later found it would open when approached from the inside but did not know that at the time. When I reached my husband later he called AARP and they found my membership immediately but too late. They refunded $120 of the $170+ after many phone calls. No apology. No account fo the women I originally spoke with through they told me they identified her. Needless to say, we are returning to AAA . Who always took our word if the card was locked in the car and we produced it once unlocked.

  • joeknows1 joeknows1 Posts:

    My wife and I use www.ecarcare.net roadside assistance. We've had to use them once and their service was fast. We used to be AAA members but were looking for a cheaper plan. Their most expensive plan is $64 for the entire family. Unlimited cars and people. It also comes with discounts like AAA so were happy.

  • skljajic skljajic Posts:

    My battery was flat on Monday, Oct 17, 2011. I am a member since 2009. Called "Allstate" for assistance. They said they will be there in like 45 minutes. Hour and a half later they call again to have me complete a survey about how great their assistance was. The problem was - no one ever came! And I was in an urban area (Ft Lauderdale!). Fortunately one of the drivers passing by stopped and I was able to start my car. Allstate Roadside Assistance - we are done! I am not paying you a penny anymore. You just care of taking money from me... when I needed you I WASN'T in your GOOD HANDS!

  • texizz texizz Posts:

    I recently renewed a contract with AARP Roadside assistance. The first year of the contract I had no vehicle problems, therefore needed no services from AARP. Shortly after my recent renewal I needed a jump start at my home in rural Mississippi. When I called AARP they advised me that they had no one under contract in my aera. That left me to take care of this myself. I have canceled my useless contract with AARP. I had the same type of problem with two cell phones from AARP. Neither phone worked in my area. I now have a Jitterbug phone that works EVERYWHERE. I am finished with AARP!

  • texizz texizz Posts:

    I recently renewed a contract with AARP Roadside assistance. The first year of the contract I had no vehicle problems, therefore needed no services from AARP. Shortly after my recent renewal I needed a jump start at my home in rural Mississippi. When I called AARP they advised me that they had no one under contract in my aera. That left me to take care of this myself. I have canceled my useless contract with AARP. I had the same type of problem with two cell phones from AARP. Neither phone worked in my area. I now have a Jitterbug phone that works EVERYWHERE. I am finished with AARP!

  • Repair Smart is a new service that I started using. I bought it because my car is old and they offer this service that verifies your diagnostics, labor hours and parts pricing as well as roadside assistance. I haven't needed the roadside assistance yet, but it came in handy when my car was in for repairs. Check them out www.repair-smart.com

  • shiftmyown shiftmyown Posts:

    For the second time in less than two months, my family has been denied assistance by AAA, despite membership having been properly paid. The first time my daughter was left locked out of her car in a not-so-savory neighborhood. AAA said her membership was no longer valid because the person who had given her the membership was no longer a member. That's B.S. Her membership was paid and had not yet expired. Now I'm left paying for a tow because AAA charged $79 for membership to my credit card but insists I never paid. "Well, the billed amount was $78, and you're saying you were charged $79. That $79 charge must be for something else you bought from AAA." No, our memberships were the only things purchased. AAA then told me to get certain information from the credit card company and they could straighten it out. I got what AAA asked, then AAA said I had to wait until I received a statement by mail from my credit card company so AAA could see the information in print. Sure, I'll just drive down in the car that isn't working because you wouldn't tow it. My statement may not arrive for days. My only choice: Ask my credit card company to refund the charge, which it agreed to do when I explained what happened, and pay for the tow myself, then put it through my insurance carrier. "How can they say you didn't pay?" the credit card assistant asked. Just really not very bright, I guess. I can't help but wonder where that extra $1 went - the difference between what I owed and what I was charged. It's not much money, but do that 2,000 or 3,000 times and somebody's got a nice little sum. So after 24 years, my wife has had to say goodbye to AAA, whose service has just disappeared. Anyone have a recommendation on a replacement service?

  • forthefree forthefree Posts:

    Good day to all of you, I wanted to post a complaint and a WARINIG in regards to Allstate Motor Club. I was a member in good standing with a Platinum Elite membership, which allows me unlimited tow and use of other services. Unfortunately, I used the service twelve times in two years and that is when I received the dooms day letter. I tried to address this issue to no avail. The funny thing is that I informed Allstate Motor Club that I have a very long commute to work over ninety-five miles one-way. Therefore, I need a service that I can use if my vehicle broke down. Unaware of the limitations of my membership I received a letter from Allstate Motor Club Loss Control Dept stating that I had excessive usage and therefore they had to cancel my membership. So, after several calls into customer service I realized that one, Loss Control Dept was a ghost department with very little access to the public and unlimited actually meant to the discretion of the company. Therefore, I decided to inform the public when dealing with Allstate Motor club caveat emptor- “Let the buyer beware”.

  • willserja willserja Posts:

    We switched to a company found online. It's Aidme motor club, their services are uncommon, but well appreciated. Reading this article seem to fit this company to a tee. My family was left stranded in an unfamiliar nieghborhood in Upper Manhattan our motor club could hardly get us a tow truck because the time of night. I sent my wife and kids to a hotel, because I felt unsafe sorry to say. We live in Rhode Island and waited almost 3 hours and it was a very popular motor club. Finally the tow truck arrived and determained our Toyota must be towed the a repair shop, which was opposite of down town Manhattan. They towed the vehice and I caught a Taxi ride, I needed someone to talk to at that point and told my story the cabbie, he than told me about once being in Atlantic City, NJ and another cabbie there telling him about this Aidme motor club and their free taxi ride service. My family and I met a the hotel and being totally unsatisfied with my experience that night I was willing to try anything that would prevent this mishap again. I went to their web site out of curiousity and found the answer to my road disablement problem. My son whom we were visting also now don't have to drive if he has been out for the night this company provides him a free ride home if he had unfortunely drink that night. Thumbs up to Aidme motor club

  • ezlockout ezlockout Posts:

    Having roadside assistance is a must, and when you don't have a plan - that is when things happen. A tow in San Antonio, Texas starts at $75 for only (5) or (10) included miles. The price goes up depending on the type of car, time of day, and also mileage. A flat tire, dead battery, or having your keys locked in your car can run up a bill fast should you find yourself in a non-local area, or not have someone you know who can help you. Depending on your requirements, there are many different service out there you an opt for. Your cell phone provider may have roadside assistance, your credit card company, your auto insurance company, or even purchasing a membership for a motor club. Depending on how much traveling you do - that will tell you how much is in your budget. A simple $8.00 will cover you in most situations. My advice - don't leave home without some type of roadside assistance plan. You will never know when you will need it. Paul Brown Owner EZ Lockout & Roadside Service San Antonio, Texas www.ezlockout.com Providing auto lockout (pop lock), tire changes, and jump starts.

  • bpeifer bpeifer Posts:

    Like "shiftmyown" who posted earlier, I was also denied service by AAA. I had the AAA Plus membership. My membership has been paid properly for 12 years. My car broke down on the left side of a very busy highway, when I called for service they required an additional $41.00 above and beyond my already paid membership fee. For that additional $41.00 they would tow my car 5 miles. After the 5 miles I would have to pay more money to the tune of $3.50 a mile. I guess the close to $100.00 a year membership fee for 12 years without needing their service for many years wasn't enough free money for them. Well, now they won't get any more of my money. They would not help me out when I needed it and I will not support their scam any longer. I have canceled my membership and am currently in search of a new company. My advice to as many people as I can tell is DON'T USE AAA! They will take your money and leave you stranded.

  • legacyinc legacyinc Posts:

    AAA is a great company for Roadside assistace. I know a lot of people that love AAA but I found them to be very limiting on their coverage. My family has now switched from Allstate to progressive and added the best Roadside assistace membership to our arsenal.

  • legacyinc legacyinc Posts:

    Great article on Roadside assistace. I have regular insurance but I have an additional Roadside assistace membership that gives me $150,000 in coverage for only $19.95 you should check it out!

  • success35 success35 Posts:

    How many of you tried the company MCA for roadside assistance? I have been with this company for over a year and I must say that they deliver above and beyond their services. Maybe it's time to fire your other company especially if they do not offer you these types of services. Go to http://www.tvcmatrix.com/lita1977 and choose a package that fits your need. a. Battery Boost b. Fuel Delivery c. Tire Change d. Lock-out Service e. Wrecker Towing Service f. And Much More! Call the toll-free number for MCA authorized sign and go service. We will pay the reasonable service charge for garage or service provider whenever you are prevented from driving your covered private passenger vehicle. If we cannot get this covered vehicle on its way within 30 minutes, we will have it towed, up to 100 miles, to the destination of your choice. Also, we will pay up to $100 to provide Emergency Road Service on RVs, Motorcycles, Trailers, and vehicle's with a load capacity of 1 ton or greater. (Dispatch only on 18-wheelers.) Travel Assistance Reimbursement** When a Member's car is disabled in an auto accident, Motor Club will reimburse up to $500 for rental car for an accident at home, or up to $500 for lodging, meals, and transportation when more then 50 miles away from home. Trip Planning and Travel Reservations MCA offers free easy to read, step by step computerized mapping services free of charge to Members. Simply fill out a Travel information card or call MCAs toll free number. This includes places of interest, resort, motel and hotel information found along your route. You also have a one-stop reservation service for airline travel, car rental, and hotel discounts. Arrest Bond*** Your Motor Club Membership card may be used in lieu of cash bail up to $500 when involved in a traffic violation. (Although this certificate will be accepted in many states, in some states arrest bond certificates are not acceptable. In Maryland the certificate is acceptable for $1000, in other states they are accepted for lesser amounts than $500.) Not required in California. Bail Bonds*** MCA will arrange up to a $25,000 bond to release you when you are driving a vehicle and charged with a moving traffic law violation such as vehicular manslaughter or auto related negligent homicide. Simply call the toll-free number on the back of your membership card. Attorneys Fees**** Motor Club of America will pay up to $2,000 for your attorney to defend you against police charges resulting from driving your covered auto: 1. Up to $200 for covered Moving Violations 2. Up to $500 covered auto related Personal Injury matters 3. Up to $500 covered Vehicle Damage issues 4. Up to $2,000 for covered auto related Negligent Homicide or Vehicular Manslaughter Stolen Vehicle Reward MCA will pay a $5,000 reward for that protects your vehicle and discourages theft. The reward will be paid to the Law enforcement agency or individual responsible for information leading to the arrest and conviction of the thief. The reward is not payable to you, your family, or other members on your MCA membership. Credit Card Protection we will reimburse you for the financial loss which you sustain as the result of the loss or theft of your credit card(s) up to $50.00 for each card registered with us at the time of the loss or theft, up to a total maximum of $1,000.00. Discounts on Prescriptions, Vision Care, and Dental our discount card is an easy way to help you and your family receive discounts on all of your Prescription, Vision, and Dental needs. You received a unique membership card allowing you to receive up to a 65% discount on prescriptions, up to a 50% discount on vision, and up to a 50% discount on dental procedures. When you are injured in a covered accident that requires emergency treatment or hospital admission within 72 hours, MCAs Security membership provides: Emergency Reimbursement Benefits Receive up to $500 emergency cash for Emergency Room or Trauma Center treatment received due to injury in a covered accident. Includes but not limited to cost for: 1. Cast or Splints 2. Lab Work 3. Nursing Service 4. Transfusions 5. Anesthetics 6. Doctor Care 7. IV's 8. Facility Daily Hospital Benefit $54,750 Hospital cash benefits. You will receive $150 per day beginning the first day you are hospitalized as a result of a covered accident for up to 365 consecutive days. Accidental Death Benefit As a member, you may enroll, free of charge, in one of three all accident AD&D coverage's to suit your needs: 1. You, as named member, up to $50,000; or 2. You and your spouse, up to $25,000 each, plus job retraining is available for surviving spouse in many cases; or 3. You for up to $30,000, your spouse for up to $15,000, and your children up to $3,500 each. Optional benefits include job retraining for surviving spouse, continuing child care and continuing education support. Coverage election form must be completed and returned to home office before coverage goes into effect. Coverage provided by Zurich Insurance Company of North America. See certificate of participation for details. Travel Assistance Program The named member receives the Travel Assist Program which assists worldwide with issues such as: 1. Medical Evacuation 2. Medical Repatriation 3. Non-Medical Repatriation 4. Return of Remains 5. Visit to Hospital 6. Return of Child 7. Return of Companion

  • MY MULTIPLE ABUSES AT THE GOOD HANDS OF ALLSTATE My vehicle need a jump. I called the Allstate people and they dispatched some independent contractor. He came out to the lonely country road and said YOU OWE ME MORE MONEY. Call Allstate! I said I already paid for the call. What he was going on about was that he wanted me to pay an earlier call that Allstate made to him but cancelled. I refused. Overnight when the vehicle was parked some thief stole one of the RV batteries. He looked at it and said "I'm outta here." I said, hey, drive me to an auto parts store. He said "no way." I said, "you're going to leave me in the middle of nowhere-a fellow human being?" He said "I don't think Allstate will fire me because I do." He then cursed at me and said that even though I paid Allstate $50 for the jump that he only got EIGHT BUCKS of that. He then peeled out and the dirt and the gravel hit my pants. I then walked about 2 miles to a real estate office and called AllState again. I said what happened and Allstate informed me that I would get no refund as he actually came out to me and then told me to go to hell. I then told the man that I had a 6 wheel vehicle with an empty shell on the back. He then said he would send a truck to tow me to an auto parts store. The tow bed truck shows up an hour late and the man says "I'm not going to put that on the truck. It's too heavy." i said, Its just a Ford 450 with an empty shell on the back" He got into his truck and drove away. I then walked another two miles and found a local to drive me to an auto parts store where I got two new batteries and she started up. So there you go-YOU may pay $75 for the service but ALLSTATE pays them $8 so then don't give a damn about you at all. I told Allstate that they don't give a damn about Allstate's customers and Allstate said "well, they skip having to pay advertising costs to get customers so we are not being unfair." So if you would like the same kick in the [non-permissible content removed] that I got from Allstate and its TWO towing contractors then go ahead and give them your money. Otherwise, go with Good Sam or AAA. If it looks too good to be true-it is. BTW, the credit card company said they will be pleased to take these two charges off of my credit card bill as they did not provide services as promised.

  • I personally use MCA and I love it! For only $20 a month Motor Club of America offers great benefits such as Emergency Roadside Assistance Travel Assistance Arrest Bond Certificate Bail Bonds Stolen Vehicle Reward Credit Card Protection Stolen Livestock Reward Accident & Hospitalization Daily Hospital Benefit and MUCH MORE!!! Better yet, as a MCA member I receive all these benefits and get $80 for every referral! Would you like to do the same? Receive Roadside Assistance and get paid $80 per referral!! Join me NOW! If you have any questions, feel free to contact me. All the details are on the link below: http://www.mymcapro.com/marlenemarquez/index-1.php

  • mca3 mca3 Posts:

    I found great roadside service with MCA, they also have a great direct sales program http://www.mcamotorclubofamericahq.com

  • forrestamca forrestamca Posts:

    You could go with Motor Club of America too. The benefits you get are: Emergency Road Service* For a battery boost, fuel delivery, tire change, lock service, wrecker towing service, call the toll-free number for MCA sign and go service with towing to the nearest servicing facility or call the garage or service station of your choice for reimbursement up to $100. Travel Assistance Reimbursement** When a Members car is disabled in an auto accident, Motor Club will reimburse up to $500 for rental car for an accident at home, or up to $500 for lodging, meals, and transportation when more then 50 miles away from home. Trip Planning and Travel Reservations MCA offers free easy to read, step by step computerized mapping services free of charge to Members. Simply fill out a Travel information card or call MCAs toll free number. This includes places of interest, resort, motel and hotel information found along your route. You also have a one-stop reservation service for airline travel, car rental, and hotel discounts. Arrest Bond*** Your Motor Club Membership card may be used in lieu of cash bail up to $500 when involved in a traffic violation. ( Although this certificate will be accepted in many states, in some states arrest bond certificates are not acceptable. In Maryland the certificate is acceptable for $1000, in other states they are accepted for lesser amounts than $500.) Not required in California. Bail Bonds*** MCA will arrange up to a $25,000 bond to release you when you are driving a vehicle and charged with a moving traffic law violation such as vehicular manslaughter or auto related negligent homicide. Simply call the toll-free number on the back of your membership card. Attorneys Fees**** Motor Club of America will pay up to $2,000 for your attorney to defend you against police charges resulting from driving your covered auto: 1. Up to $200 for covered Moving Violations 2. Up to $500 covered auto related Personal Injury matters 3. Up to $500 covered Vehicle Damage issues 4. Up to $2,000 for covered auto related Negligent Homicide or Vehicular Manslaughter Stolen Vehicle Reward MCA will pay a $5,000 reward for that protects your vehicle and discourages theft. The reward will be paid to the Law enforcement agency or individual responsible for information leading to the arrest and conviction of the thief. The reward is not payable to you, your family, or other members on your MCA membership. Credit Card Protection We will reimburse you for the financial loss which you sustain as the result of the loss or theft of your credit card(s) up to $50.00 for each card registered with us at the time of the loss or theft, up to a total maximum of $1,000.00. Free Discount Card for Prescriptions, Vision Care, and Dental Our discount card is an easy way to help you and your family receive discounts on all of your Prescription, Vision, and Dental needs. You received a unique membership card allowing you to receive up to a 65% discount on prescriptions, up to a 50% discount on vision, and up to a 50% discount on dental procedures. When you are injured in a covered auto accident that requires emergency treatment or hospital admission within 72 hours, MCAs Security membership provides : Emergency Reimbursement Benefits Receive up to $500 emergency cash for Emergency Room or Trama Center treatment received due to injury in a covered accident. Includes up to $100 in cost for each of the following: 1. Cast or Splints 2. Ambulance Service 3. Anesthetics 4. X-Rays 5. ER Facility Daily Hospital Benefit $54,750 Hospital cash benefits. You will receive $150 per day beginning the first day you are hospitalized as a result of a covered accident for up to 365 consecutive days. Accidental Death Benefit Your estate will receive $10,000 when you die as a direct result of injuries received in a covered accident. Coverage provided by One Beacon Insurance Group. See certificate of participation for details. Travel Assistance Program The named member receives the Travel Assist Program which assists worldwide with issues such as: 1. Medical Evacuation 2. Medical Repatriation 3. Non-Medical Repatriation 4. Return of Remains 5. Visit to Hospital 6. Return of Child 7. Return of Companion Coverage provided by One Beacon Insurance Group. See Travel Assist Description of Coverage for details.. This is a summary of services, please see service contract for exact details. *In NY coverage is for service provided through our dispatch center only. **This benefit is not available in NY. ***Bond benefits are not available in CA and NY. ****In NY benefit pays directly to our Provider Attorney for services up to the limit specified. This is just the basic plan, MCA Security Plan - $9.95/mo and you can upgrade any time. Email me if you want to know more, flavalley.matrix@yahoo.com or you could check out the plans for yourself. https://www.tvcmatrix.com/FLaValley Enter Sponsor ID: 11900491. Just click that and it will take you to the site. Click on additional MCA plans on the right and you can view all of them!

  • lward25 lward25 Posts:

    https://www.tvcmatrix.com/mcalatoyaward The company I work for is Called (MCA) MOTOR CLUB OF AMERICA. MCA is like AAA & AFLAC on Steroids!! They are an Auto coverage company. Get protection on the road that offers those extras insurance companies don't give you. Low startup of only $40 for the Total Security Plan (covers you for 1st 2 months). Then ONLY $19.95/mo for over $150,000 in benefits & protection. As a way of saying thank you for being a customer, MCA will pay you $80 for every person who signs up for the Total Security Plan!

  • revenuem revenuem Posts:

    I have found a great roadside assistance company with many more benefits than AAA, been around since the 1920's... here's a video describing it: http://www.youtube.com/watch?v=M1RcAKEy9do

  • dapappy69 dapappy69 Posts:

    I hooked up with Motor Club of America and I get more coverage it is amazing go check this out http://roberttruax.mcaexchange.net trouble free and you might make a little money with this.

  • dapappy69 dapappy69 Posts:

    Check out Motor Club of America they cover more than towing and jump starts they do Identity theft protection travel planning and much more and they have a plan for professional drivers as well. So go check it out http://roberttruax.mcaexchange.net you wont be sorry!

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