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Pohanka Lexus of Chantilly


13909 Lee Jackson Hwy, Chantilly, VA 20151 (map)
Today 11:00 AM - 4:00 PM
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Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Feel betrayed....
Written by Mian_SR on 01/16/2018
I gave only star as I could not give zero or negative star rating. I bought 2011 RX350 from Pohanka Lexus on 12/10/2017. The Carfax Report showed clean record without any issue. Two weeks later, I got second Carfax Report pulled by another Dealership and to my surprise, the second Carfax Report is showing one accident that happened on 2/11/2017, ten months prior to my purchase. It also mentions in the report that "Carfax began reporting this information on 12/12/2017". When I contacted Pohanka Lexus, the Manager said when the vehicle was sold, the Carfax Report was clean, so I have to bear the burden of loss due to a ten-month prior accident. I have been asking them to take the car back as I do not want a vehicle with an accident. They refused. No fault on my part but I am stuck.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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