Pine Belt Chevrolet

During the financing process I was asked about an extended warranty. I asked if it was with GM direct and finance person said yes. I realized when I got home it was through Zurich which I did not want. On top of that he added another service policy on without even telling adding anouther roughly $900. The final price came to $26K when I should have been close to $24K. After making several phone calls and texts with sales personnel and different people at dealership, today I received the loan paperwork from GM and the amount is still incorrect. SO when mistakes are made at this dealership it is clearly on the customer to shepherd it through to resolution. This is truly sad and unfortunate. The amount of time I have spent dealing with this is in the hours now. And yet it is still my problem and I still have no resolution.