Pine Belt Chevrolet
Customer Reviews of Pine Belt Chevrolet
Service Chevy 2500 Silverado Diesel
byon 04/13/2024
I expect some dealer markup, but $499 (before 5% military discount) is way too high for an oil change, tire rotation, and fuel filter. Dealer oil change - not topping off fluids/DEF- $200 vs. $104 for previous changes at a commercial oil change vendor. Fuel filter supposedly cost $200+ labor - no basis for comparison. Verbal quote to replace cracked side mirror was $167 for part only. Work was done at another commercial vendor on 4/10/24 for $$63.92 (+ tip).
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
pine belt chevy in lakewood nj
byon 08/19/2023
will be looking for new dealership and service center. They Never have the customer in mind.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
AVOID SERVICE HERE AT ALL COSTS
byon 03/16/2018
Worse Dealer Service I've every had. The service manager and techs no nothing about the cars they service and can't trouble shoot issues. Parts changers and nothing else. Rude, arrogant and out right lies is what to expect. Three cars to them failed to repair them. Went another dealer all 3 repaired same day no issues. Our car club site has over 25 bad reviews of Pine Belt service. STAY AWAY!!!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Oil Change/25k Service
byon 02/17/2015
Service was very good. Explained what was going to be done & gave quote for job. Only problem was I set up an appointment on-line, but when I got there was no record of the appointment. Website for appointments is not very user friendly. I needed to make a change to my appointment, when I went to edit I had to retype all of my info again. When I went to print my confirmation of the appointment I got kicked out of the program.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A great place to buy a car
byon 09/24/2014
The salesman spent much time with me during the car buying process. He went back and forth multiple times with their financing dept. and kept coming back with better deals. I ended up walking out of there with a brand new Chevy Spark for $480 down at $194/ month. I never thought I'd get such a great deal but Bill S really got me a steal on this car and I couldn't be happier with my purchase. The experience was superb and I suggest you purchase from them as well. They'll get you a deal you'd never think was possible and you'll walk out of there with the confidence that you made the right decision.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments