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Pine Belt Chevrolet


1088 Rte 88, Lakewood, NJ 08701 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (1) No (1)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
HORRIBLE SERVICE PLEASE READ
Written by Vincent T on 03/01/2021
I recently purchased a 2018 Chevy Silverado a week ago from pine belt. My experience with this dealership was horrendous the moment I first walked in. I spent nearly 36k plus I put down 10k cash. As soon as I said okay the salesman disappeared. He had to be called on the intercom 3 times to continue the process of this purchase. He forgot to add the taxes and fees into my payment so as I was talking to finance he told me what I would like to do with that, pay the 3k now or add to my payment. My payment rose another 100$ a month. He didn’t go over the vehicle with me at all as to all the gadgets inside and the onstar as a normal salesman’s should. I felt as once they got my money they just did not care about the customer’s experience. I’ve bought multiple used cars and each of them had a full tank of gas. My truck came with a quarter of a tank. It also came with no mats to cover the carpet. I waited a week for them to get mats and once I picked them up they were cheap rubber mats that didn’t even match the vehicle lining nor clip into the clips on the floors. When I spoke with management about the issues it was as if they just brushed me off. I watched my wife purchase a Chevy Tahoe from Seacoast and was treated like a Queen compared to me being a treated like a peasant at pine belt. I will never recommend someone to this dealership. And will my experience at seacoast they will further get my truck for service. Let’s just say if any other dealership had the same exact truck I got I would of went elsewhere. They left a very bad taste in my mouth and I will never go to them again.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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