Skip to main content

Fields BMW of Lakeland

See all Inventory
Write Sales Review
Fields BMW of Lakeland
4285 Lakeland Park Dr, Lakeland, FL 33809 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
5 out of 5 stars (20)
Recommend:
Yes (1) No (0)
Service Rating
4.85 out of 5 stars (202)
Recommend:
Yes (101) No (2)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Exceptional BMW Service, Thanks to Zachary Benson!
Written by Greg on 12/10/2023
I recently had an outstanding experience at BMW of Lakeland while servicing my BMW X5 Mi50. Zachary Benson, my service adviser, went above and beyond in ensuring not only the excellence of the service but also taking care of my accommodations. His attention to detail and commitment to customer satisfaction truly made my visit exceptional. I highly recommend BMW of Lakeland, and I'm grateful for the excellent service provided by Zachary Benson.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Fields BMW Lakeland on 12/11/2023
Dealer Response
Greg, it's fantastic to know that Zachary and our team at Fields BMW Lakeland provided you with an outstanding service experience for your X5 Mi50. We appreciate the recommendation and are here for any of your future needs!
Report