Hoffman Ford Lincoln

I left my car in the Hoffman lot on Sunday. The powertrain was broken and leaking transmission fluid. I was not an existing Hoffman customer and had a car that needed a major repair. (Fortunately, it was under warrantee.) Chris, my agent, had the car inspected and diagnosed by mid-afternoon on Monday (big day in the car repair business). He had the part sent overnight and the car completed by the end of business on Tuesday. Moreover, they tested all the computers and took the car out for a drive with a computer monitoring the transmission in vivo. I live in the next town over from Hoffman. The van driver picked me up and brought me to the dealership this morning. He was a friendly, pleasant guy. My car now drives like a dream. This makes me very happy because I bought it used and it is the only car I have ever loved (I'm 59). BTW it is a 2012 Ford Fusion SEL AWD. I highly recommend it. Anyway, thank everyone at Hoffman who made this so seamless. Will be back for all of my major repairs.