Hoffman Ford Lincoln
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Dealership Service Review
service Rating
Very poor
Written by 12/29/2021
onI made an appointment with the service department and was expecting someone to pick me up. They never picked me up. When I arrived at the service department on time they indicated the service would be 1.5 hours it took 2.5 hours consequently making me extremely late for an MD appointment.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No