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AutoNation Nissan Tempe


7755 S Autoplex Loop, Tempe, AZ 85284 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (36) No (1)
Service Rating
Recommend:
Yes (41) No (9)
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Dealership Service Review

2 out of 5 starsservice Rating
Recall Service
Written by BridgetA on 11/19/2023
my dad took my car to get service on a recall for the key fob, tires checked, and engine checked. i vacuumed the inside, wiped down the dash, windshield and windows the day before it was taken to Nissan. my dad left without anyone explaining to him what was done about the key fob (doesn’t fold down anymore so we i assumed we figured it out). when i got my car back, under my hood where my battery is, screws are missing so there is a plastic piece that is no longer secure, there was what looks like wood shavings or some kind of shavings of some kind of material under the driver seat. water marks all over the front dash/screen and rearview mirror, it looks like they wiped my windshield but made it look worse than the job i did the day before. all in all they provided the services they said they would, it was just annoying to get my car back and have the inside, that i cleaned the day before, look the way that it did.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Paige Phillips on 11/20/2023
Dealer Response
Hi, thank you for letting us know about your recent visit to AutoNation Nissan Tempe. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2829 to discuss what we can do to help.
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