Customer Reviews of AutoNation Nissan Tempe
Oil change service
byon 11/21/2023
Friendly and helpful service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Highly recommend their service.
byon 11/20/2023
Completed the 50,000-mile service with Service Representative Boyd, who exhibited a commendable blend of friendliness, helpfulness, and professionalism.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall Service
byon 11/19/2023
my dad took my car to get service on a recall for the key fob, tires checked, and engine checked. i vacuumed the inside, wiped down the dash, windshield and windows the day before it was taken to Nissan. my dad left without anyone explaining to him what was done about the key fob (doesn’t fold down anymore so we i assumed we figured it out). when i got my car back, under my hood where my battery is, screws are missing so there is a plastic piece that is no longer secure, there was what looks like wood shavings or some kind of shavings of some kind of material under the driver seat. water marks all over the front dash/screen and rearview mirror, it looks like they wiped my windshield but made it look worse than the job i did the day before. all in all they provided the services they said they would, it was just annoying to get my car back and have the inside, that i cleaned the day before, look the way that it did.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sara, Nissan Tempe
byon 11/01/2023
Very Professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 10/26/2023
Our service advisor was very nice, I particularly liked the photos the technician sent to show possible filter replacement, only critique I would offer is I wish my service advisor would have came to me about my filter instead of talking to me after the service was completed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Work
byon 10/23/2023
Excellent work done on time
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change/check up
byon 10/23/2023
Service was friendly and quick, tye waiting area has all the amenities. Technicians kept in touch with me via text. They did exactly what I wanted without pressuring me to add services.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nice 'n' Easy
byon 10/07/2023
My service rep, Amanda, took the time to explain what my service schedule required and gave me an accurate number for what it would cost. Then, the work was performed quickly and efficiently.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change & Tire Rotation
byon 10/02/2023
Service was well done. Returned keys to be fixed as there was a Recall. Done correctly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2 Times for the same issue still there
byon 09/28/2023
Went 1st time for an oil change, check engine line (very small evap. leak) and a recall. After 2 Day crickets I called and ask when I can pick up my car, I got told they have to still diagnose my car. I told them this my only car and I need it back soon, ask them friendly to fix it. on the next day I got a phone call my car is ready to pick up. went to pick up my car and paid the oil change and waited for the change and read the paperwork and it stated customer dement car back no oil change performed. "What?" after asking what's going on, they apologized and made the Oil change on the spot. then I drove home, and the check engine light came on. same failure. found out recall wasn't done either. went to the second appointment, after 3h service tech. came back and told me there is no issue with my Vehicle. Guess what my engine light came on again. but my recall is fixed. I have to drive 45min on way every time and now I have to go again. I am thinking to go somewhere else.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Tempe Nissan Service Review
byon 09/22/2023
Got an oil change and had my tires rotated and was extremely happy with the process. My service Rep was Boyd and he was great and really knew his stuff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Terrible
byon 09/21/2023
Had to take my vehicle in more than once for the sane problem. They kept saying there wasn’t a problem.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
service on my Fronter
byon 09/20/2023
arrived and Edmunds was there smiling and helped me get everything I needed. she was great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Maintenance car service
byon 09/14/2023
I always bring my car here for maintenance service thank you Carlos for taking care of my car always appreciate you to make sure everything is great on my car and no issues…
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service assistance Amanda
byon 08/14/2023
She was one of the nicest person she listened to what you said very look person you have in your company
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My honesty
byon 07/27/2023
I will buy my next Nissan car from this dealership, they are friendly and have excellent customer service.0
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
I like this center
byon 07/25/2023
As always very welcoming center and takes care of you and your car, definite a go to place. they are very helpful and flexible as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
NissanTempe Service Advisor Sara Vance
byon 07/03/2023
From Start to finish it was the best, as Sara knew her stuff. Professional, courtesy and right to the point. Which I like.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
So impressed!
byon 06/16/2023
What a great experience! Our service advisor, Boyd. Is aleays polite, knowledgeable, and fair. We will always ask for him for great service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 06/13/2023
I was taken into service right away without an appointment. I appreciate the prompt and friendly response.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Check error codes and last minute oil change
byon 06/10/2023
The Nissan service was top notch. I had an information error code, and they gave me a clear explanation of why it was generated (heat related due to living in Arizona LOL). I requested a same day oil change while I was dropping the car off and it was done by noon. Fast, efficient, and top quality.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments