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Uptown Motors Milwaukee

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Customer Reviews of Uptown Motors Milwaukee

4.6
Overall Rating
4.56 out of 5 stars(218)
Recommend: Yes (16) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

2024 F350 King Ranch review

by Smurf 764 on 01/12/2024

Very easy, no hassle process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
218 Reviews
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5 out of 5 starssales Rating

2024 F350 King Ranch review

by Smurf 764 on 01/12/2024

Very easy, no hassle process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Outstanding service

by Vdub144 on 12/26/2023

Uptown was a pleasure to work with throughout the process, including my least favorite portion, the back end financing. Will definitely return in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and tire rotation

by Customer on 09/26/2023

Excellent service as always. I have arthritis and they even put my new license plates on as well!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starsservice Rating

2016 F-150 repair

by RIVERRR on 08/06/2023

2016 F-150 55k miles. Dropped off on Monday, July 17th for rear main seal oil leak and rotate tires. Truck sat at dealership till July 31 to start work. Service rep stated Uptown was short on technicians reason for delay. Picked up truck on Thursday, August 3rd. 18 days for repair! Never rotated tires as requested, however service rep tried to sell me $1,300 in new tires as my 2 year old tires were "dry rotting". This work was done via Ford purchased extended warranty. $100 deductible. Not sure if that might have caused delay. Will have to wait to see if leak/repair was corrected. Ford Motor Company , not Uptown, provided a 2023 F-150 loaner on Fiday July 28th, 4 days after drop off. Overall not a good experience.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

2020 Corsair

by 2020 corsair on 07/26/2023

They were very detailed in their quote and made sure I understood everything they were going to do. They kept me in the loop at all times, before during and after the appointment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Uptown Ford Service

by Bob Baudo on 07/10/2023

When I arrived for my appt I had 7 vehicles in front of me in line, so I expected to be delayed. By my surprise, I got an oil change, tire rotation and a car wash with a call in 58 minutes I was ready to go. I appreciate that they value MY TIME and keep the schedule of the customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Uptown Ford is the best!

by Conniejw on 06/27/2023

I was out of town and my grandson got a flat tire. He was able to get it in right away and everything was taken care of right away.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service at Uptown Lincoln Motors in Milwaukee WI

by Peter Ogden on 06/26/2023

They went way beyond the call of duty with this service on a 2022 Lincoln Navigator. Fixed the issue and returned the car in pristine condition to our door. The communication was superior and it makes all the difference in the world at the end of the day. Top notch!! I trust them and feel very good that this dealer is the right choice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Jacob - Service Tech

by simonebiles on 05/12/2023

Jacob was once again fantastic! He is very personable and professional. Explains things well. Made sure I understood what was being done. Took the time to listen to my concerns. Good work with the warranty too!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Vehicle service

by Gregory on 05/06/2023

Curt was courteous and made sure that all my questions were answered, also kept me informed on the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A different kind of dealership

by varietgrrl on 05/05/2023

The people at Uptown have been a breath of fresh air from general car dealerships. They have gone above and beyond for us and it is likely that we will do business with them for a long time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Not pleased with your “Works Package”

by RyanFocus on 03/27/2023

Well I was told 45minutes and it took nearly 3hrs. It says you topped off my fluids but the next day, my Washer Fluid Low notification came on. So if you didn’t fill my washer fluid, how do I know you topped off my other fluids.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Oil change

by Mlanderson on 03/04/2023

Quick oil change waiting area comfortable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Service On LTC

by Have None on 03/02/2023

Work requested was done correctly and on time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Ms.

by Donna S on 03/02/2023

I had a wonderful experience. Kory Stoffers was the service tech and was very friendly and extremely knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service March, 2023

by Skip Duss on 02/28/2023

Brought Corsair in for safety recall. Was greeted by name by service advisor, Curt Evers. Curt knew that there was a second recall on my car and he was able to get both of the recalls done at the same time which saved me another trip into the dealership. Service was completed in an extremely timely manner. Curt was extremely helpful, polite, and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always good service!

by Dawns Uptown on 02/15/2023

Once again, I had work done on my car and I’m very satisfied. My advisor (I forgot his name) who was very kind and attentive, Michelle, whom I always have the pleasure working with as long as I’ve been going to Uptown and the front desk staff who I enjoy talking to while waiting for service, all have been very helpful, courteous, and caring. Whenever I bring my car to uptown for service, the staff remains the same. I really appreciate how kind they are, I can never go wrong. Thank you Uptown for your services and smiles, you always brighten my day!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Inspection of Explorer

by Customer on 01/27/2023

No charge for inspection prior to our trip to Florida

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service done quickly

by Mike Manna on 07/28/2021

Very satisfied

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil change

by Oil change on 07/24/2021

Service was done very quickly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Judy on 07/15/2021

Always friendly, courteous and timely service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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