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Customer Reviews of Audi Spokane

4.7
Overall Rating
4.66 out of 5 stars(85)
Recommend: Yes (46) No (4)
Write a review: Sales | Service
5 out of 5 starssales Rating

A7

by Ralston on 03/10/2024

Everyone was extremely helpful. Appreciated the home delivery as we weren't trading in a vehicle and live 80 miles away.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

85 Reviews
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5 out of 5 starssales Rating

A7

by Ralston on 03/10/2024

Everyone was extremely helpful. Appreciated the home delivery as we weren't trading in a vehicle and live 80 miles away.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

new car

by terryaj on 02/29/2024

gave me wanted very easy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My New Q3!

by NicoleLC on 02/04/2024

I was not intending to purchase anything we when we stopped by Audi of Spokane when on the way to a work meeting, but I am so incredibly happy I did. Brandon was an absolute pro and was phenomenal to work with. I found my current dream car and had her within a few days. I will be back when it's time for my next car! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Rally Car

by BigMortard43 on 02/02/2024

Been working on an order for an RS6 Avant for about a year that we finally got to finalize on Tuesday! Been a great experience all around. Will be back for more.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Audi Spokane Wonderful Service

by Photomon65 on 02/02/2024

Audi Spokane does a fantastic job caring for its customers in the way of outstanding service. They serviced my daughters A4 and kept me in the loop through all that needed to be done. They went the extra mile to assure the fix to the headlight washer was done on time, and done right. Kyle and Jacob rock, keep up the great work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Q5 75,000 mile service

by Megan Ellis on 12/11/2023

I called Audi Spokane for an oil change appt. Upon realizing I was due for the 75k service; the clerk provided me with what all is included and a quote. Luckily they had a next day appointment slot open and I got in first thing in the morning. The courtesy shuttle driver was the best and my little chat with him made my day. My car was ready before they had estimated and I they have an awesome printout of the work performed and status of tire and break wear. Was super impressed by the knowledge, efficiency and friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Audi Q5 75000 mile service

by Mike Cannon on 11/19/2023

Service was good but the price was expensive and no loaner cars were available despite asking for one in advance. Repairs were discussed after the service and results appear to be good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Great service

by Dangwhite73 on 11/16/2023

Everyone we had contact with was courteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service for 2018 S4

by kanc2001 on 11/06/2023

Service Rep was VERY informative and knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Etron S servicing

by Kratos82 on 10/28/2023

the service advisors Brycen and Jacob and Austin from the parts department had parts ready and the Etron ready same day. Great client care. The service director Randy reach out after the service to ensure everything went well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by J Basta on 10/14/2023

Car was completed in the time I was told. They sent a follow up video of what was completed. The price I was charged was less than what was quoted because they did not have to perform an additional job. Thanks for being honest !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Dept is great

by Ted Mac on 10/09/2023

Randy, the service manager went above and beyond to make sure I wax taken care of. I needed to bring my car in for some follow up work on a prior service and he made sure I was accommodated as best as I could be. I definitely get great service from Audi Spokane

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

80K Mike check up & service

by Christine on 10/08/2023

I have too much going on in my life for servicing my car to be difficult as well - this service was streamlined, easy & quick. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by AndreaB on 10/04/2023

Jacob was great! He also showed me many features on my vehicle that I didn't know I had!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Audi Spokane Service

by Jim Dashiell on 09/26/2023

The Audi service team was excellent. I was very pleased with how well my 2003 Audi ran when I picked it up at Audi Spokane

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

I have always had good experiences with Audi Spokane

by Jim Dashiell on 09/26/2023

I am looking forward to bringing my car home from Audi Spokane. It really is a great car. And the Audi Dealership has always been very accommodating.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Q3 30,000 mile and yearly service.

by cklas19 on 09/04/2023

Went in for yearly maintenance and TPMS software update. I scheduled the first appointment of the day and was expecting to be there about four hours, However, they got everything completed in about three hours. I live about two hours from the dealership and was able to get home by lunch time. The staff was very attentive and accommodating.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

service review

by bergerng on 08/10/2023

as expected service done in a timely manner, with excellent hospitality

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

battery replacement

by VanMatre on 08/08/2023

all good and finished early

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Audi rs7

by Audirs7 on 08/01/2023

The service manager randy helped me out in my situation with all my car problems he went out of his way to get the job done they are the best.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Audi sales

by Audi4life on 07/28/2023

Jordan was amazing. Made the process quick and simple. Very knowledgeable and understanding. We was never bothered by all my questions I asked. 10/10 would recommend getting a car here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi