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Graff Chevrolet

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Customer Reviews of Graff Chevrolet

13 sales Reviews
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5 out of 5 starssales Rating

Great experience

by Russ on 06/05/2019

I had been shopping for a replacement vehicle for a couple weeks. Dealt with several dealerships and private sellers. Found what I was looking for through the internet at this location and decided to pay a visit. I was immediately greeted by a very nice gentleman by the name of Reuben Flores. He was very helpful, personable, and professional. I was satisfied with the condition and price of the vehicle, and sat down for the long drawn out procedure of "wheeling and dealing". This actually didn't happen-- I stated what I was looking for as far as payments, and was immediately surprised at what they came back with. Reuben and team fought further to get where I wanted to be, and I walked out the door with a new (to me) vehicle, and a payment amount that was right where I wanted to be. I've bought several vehicles in my lifetime, and This by far has been the best dealership transaction I have experienced. Thanks Reuben!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Exceptional, caring customer service

by Tarick on 03/09/2018

Graff Chevrolet & the staff there are absolutely great, caring, willing to help people. My wife & are in the market for a vehicle for her. Since we purchased our 17 Silverado from Graff, of course they were the first I called when we saw the need for a second vehicle. Carlos Machuca, Stefani Cornejo & Albert, one of the sales managers began working tirelessly & was there at every turn to answer questions & help. Although we have decided on another vehicle, I wanted to take this opportunity to ask that these individuals to be recognized. They listen, are attentive, they call back, they do everything in their power to help & that makes all the difference. I will, without a doubt be going back to Graff for our next vehicle which I'm looking to trade our 17 Silverado for either an 18 or 19 Silverado, either LT or LTZ Z71 since our family will soon be expanding. These individuals are Gold Star Quality & deserve recognition. Great job GM & GRAFF for having these stellar individuals on your team. Author-Tarick Brittingham Thanks Albert, Carlos & Stefani for everything! See you soon!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thank you so much

by NicoleTucker on 12/30/2017

I would like to say thank you to Nelson he got me into a 2018 CHEVY CRUZE LA I love it he did an awesome job he has great customer service skills and is a very good sales man thank you again Nelson your the best. Nicole Tucker

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great used car buying experience

by Parentofteens on 12/18/2016

Bought a used car from Josh at Graff. Very honest. Best used car purchase experience ever, and I've bought many used cars for the teens through the years. Way to go! I would definitely make the drive for future purchases. A+

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

" My Testimony"

by Ronee on 02/05/2015

First of all this was my very first new car buying experience and it was delightful. It started with Mr. Kelvin Ellison who was just AWESOME --he made me feel like I was the center of attention very detailed oriented-- overall a nice guy and I am not just saying that because he is my friend it is just because its the truth. He was courteous, attentive -- and for that I really appreciate it. At first I was nervous but he made me feel at ease and for that I am grateful. Just love Kelvin. Secondly Bill, what can I say about Bill he was just great --he too was very courteous and outgoing and just made me feel like we have been knowing each other for years and for that I am thankful...Thirdly Joel was the papers guy and he explained everything to the fullest and I would have never known it was his first day in his new position unless he told me--he was very personable--thanks Joel...And last but not least Tom who would say is the $$$ guy---LOL he took my down payment --less than what I thought it was going to be and for that I am so blessed. The whole team made my new car experience a delightful one. I have not stopped smiling since I drove off the parking lot. From the moment I walked in the door till the time I was given the keys --It was a joyous experience one that I will never ever forget. bible says you have not because you asked not and I asked for the 2015 Camaro and I got it!!! Thank you Kelvin, Bill, Joel and Tom for starting my NEW YEAR off right. Thank you Love all of you and Keep up the Excellent Superb Delightful Customer Service. You all are the BEST EVER!!!! Thank you from the bottom of my heart....for making this a memorable experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Colorado

by bullet2198 on 01/23/2015

I found the exact pickup I was looking for and the buying process only took a couple of hours. I liked dealing with a small dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good People

by skipnclifton on 11/08/2014

Did exactly what they said they would do. Might could show us country folks little more bout all the car can do but overall perfect. Oh build a bridge across the street haha

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sonic LT - New Purchase

by Itzlove7 on 10/09/2014

Denny is a great sales representative. He is very personable and friendly. He is very knowledgeable and he does his best to get you the best deal possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

new cars

by Onayvonne52 on 08/29/2014

Everyone was great , especially sale persons Kelvin E. and Mickey they were super great in helping me and my granddaughter Ka'Shadra with buying her first car. Thank Graff Chevrolet Staff, You Rock!!!!!!!!Ms. Fluellen

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

My New Truck

by Boycie on 06/26/2014

It was excellent, just as it always has been with all the vehicles that I have purchased from Denny. The receptionists, finance and staff in general were all extremely pleasant. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Nice, local people

by CamaroTX1 on 04/25/2013

Very pleasent to deal with. No hassel pricing or games. Every interaction with Graff Chevrolet employees (thus far) has been excellent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by happytruck on 02/09/2013

Of all the experiences I've had purchasing vehicles over the years, the sales rep Carl L. that helped me has made this my best experience yet. He was actually a pleasure to work with and his integrity was most evident. He is a valued asset for your company. I would also like to brag about the work of the body shop at Graff. They fixed a scratch which was down to the metal. The work was excellent! I would have liked to personally thank the person(s) that did the repair work. I was impressed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Thank you Graff..Rebecca and Mike Rose thank you

by anonymous40 on 07/01/2012

I visited Graff Chevrolet this past weekend and purchased a 2007 Impala from Rebecca . I visited many other dealerships in the area before I went to Graff Chevrolet and wish Graff was my first stop because from the time I stepped foot in the dealership I was greeted with a happy smile. Graff Chevrolet had a great selection of cars with the best prices. Their manager Mike Rose made sure we had a great buying experience and even thanked us before we left the dealership. If you are in the market for a prep-owned or new car give Mike Rose a call they will take care of you like family!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

Graff Chevrolet’s sales staff is committed to finding the car that best meets your needs and fits your budget. We know the difference that the right vehicle can make in your daily life, and we pride ourselves and helping you find the vehicle that makes your everyday driving easier and more enjoyable.

What sets us apart
Graff Chevrolet is known for its high customer satisfaction across all of its departments. Whether it chatting with our knowledgeable sales staff or having your Chevy vehicle serviced in our service center.
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Languages Spoken (2)
English
Spanish