Vandergriff Hyundai
Customer Reviews of Vandergriff Hyundai
Please Read
byon 03/18/2024
The service dept damaged the body of my vehicle and refuse to fix it. Make sure you take pictures of your car before it enters the service dept. Poor customer service! I will never return to this dealership for any reason.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Amazing customer service from Mark Hallock
byon 03/09/2024
Attention to detail on all fronts. Listens well Mark Hallock was amazing and it all was hassle free!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Charges without previous notice
byon 10/30/2022
I have been taking my Hyundai for the covered maintenance since I bought it in 2020. Every time they showed me a screen document with what they were going to perform in my vehicle showing some amounts for every service but for which I had not paid anything because it is in my covered maintenance agreement. Everything was the same today EXCEPT that they performed some extra services and when I go to pick up my key and the paperwork they told me I owed $364. I don’t refuse to pay anything I owe to anybody but I got mad with them because nobody told me I would have to pay any amount out of pocket as opposed to previous times. The employee told his boss he told me (off course) and his boss believed his employee more than his customer. I would not do business with them anymore because that’s not the way to do business, it is an insult to customers.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Hyundai car buying experience
byon 06/27/2021
The car buying process here took way longer than it needed to be. Chris ours salesman was super friendly and helpful. He answered any questions I had and wasn’t pushy at all. I appreciate the fact that he was really trying to earn my business. The only bad part about my car buying experience was the fact that everything took really long. I wouldn’t have purchased two vehicles if the staff wasn’t as friendly and helpful. I bought two cars at once. You’d think they’d try and prioritize my deal.
Customer service
byon 06/27/2021
Eric our salesman has great customer service and willing to help in anyway. Really good salesman. Would definitely buy from them again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Never disappointed!
byon 06/24/2021
The person who helped me is so kind! Even when he’s very young, he was so professional and helpful! Thank you, Frankie Mendez!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Nice salesman - but the rest not so good
byon 06/10/2021
Wouldn’t hold vehicle for us but found out they held it for someone else. Got multiple stories and complete run around. Won’t come off even $200 for body repair that needed to be done. Was quoted interest rates and prices by salesman and finance came back with much higher prices. Was there 4.5 hours and took waaaaayyyy to long for financing while we waited for him to eat dinner. We didn’t leave there until 11:15pm. The director knew were upset cause he held the car for someone else under the table after telling us no, but wouldn’t even come out and speak to us or explain it to us. Had 2 sales People who wouldn’t even call us back or know what was going on. Finally we got Chris Blanco, though he made a couple of mistakes, at least he was helpful, friendly, and returned our phone calls. If we hadn’t been there several hours, by the news of it I would have just walked away.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Vandergriff Hyundai
byon 05/29/2021
Frankie , Luis , Abdullah , and Bernardo are great. Go to vandergriff Hyundai if you want to be treated right
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Love my new car!
byon 05/19/2021
Sales was awesome, got exactly what I asked for and the new 2022 Tucson is beautiful. Cesar was helpful and amazing, setup up everything before I left and showed how everything works on the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Ryan Smith!
byon 05/16/2021
I went to go buy a new car yesterday and Ryan Smith as the floor salesman is amazing! He’s very knowledgeable and doesn’t push you to feel like you’re trapped in a purchase. He walked with me the whole way through the process and I ended up leaving with a 2021 palisade. He is great and I would personally ask for him!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Santa Fe
byon 05/15/2021
Like my salesman Edwin freeman very belpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Typical car salesman playing typical salesman games
byon 05/13/2021
Not bad but not great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Awesome
byon 05/02/2021
They are very friendly and polite. Their service was great very well manard.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Job!
byon 04/30/2021
I have been a Hyundai driver for years and after having my last dealership do nothing to help locate the car I wanted I decided to shop elsewhere. Suzette was an amazing sales lady, answered all my questions, and got me into my new Tucson quickly! Bernardo in finance was beyond amazing! He got all my paperwork and helped me to the additional coverage I needed with no problems and it only took about 20 minutes! All in all the dealership was friendly, courteous, clean, and well stocked. You have gained a customer in me and my family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great dealership
byon 04/23/2021
Willing to work with you to get the best deal possible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Staff
byon 04/17/2021
Excellent experience with the staff. They worked with me on a fair price and good deal for my trade.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lifted Truck Purchase
byon 04/07/2021
The process started with Ms Suzette Samm who was extremely easy to work with and the Finance Team was amazing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Alec is a great salesman.
byon 03/30/2021
When I arrived Alec came with a smile on his face. He knew what I was there for so he grabbed the keys and pulled the Tuson around and off we went for a test drive. After we settled on a price and the rest is history...I drove off into the sunset.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Deal on Used Car!!
byon 03/26/2021
Chris Fredericks is a very professional and courteous salesman to deal with. Will definitely purchase from Vandergriff Hyundai again!!! A++++++++
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Vandergriff Hyundai is the best!
byon 03/22/2021
Our salesman, David, was absolutely fabulous. We visited the dealership a week prior to purchasing our vehicle and David helped us then. We went back to specifically work with David. His knowledge of the various car styles and trims was impressive to us. He was also very knowledgeable about the special deals going on and how pricing works. He made us comfortable from the beginning. I highly recommend David and will tell anyone looking to purchase a vehicle about him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
best car buying experience
byon 03/16/2021
Had a great experience dealing with Pablo. He is the first sales person that actually knew details about the vehicle he was selling. And the finance manager Fernando knew his job very well. I would highly recommend buying a vehicle from Vandergriff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments