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Airport Honda

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Customer Reviews of Airport Honda

5.0
Overall Rating
4.96 out of 5 stars(140)
Recommend: Yes (111) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Happy

by Kramsey on 05/02/2024

Jay Haynes was our salesman, he was very informative and helpful when purchasing our vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

140 Reviews
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5 out of 5 starssales Rating

Happy

by Kramsey on 05/02/2024

Jay Haynes was our salesman, he was very informative and helpful when purchasing our vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

First New Pilot

by English638 on 04/30/2024

Was looking at multiple midsize 3rd row Suv's and Airport Honda had exactly what I was looking for. Glad we chose Airport Honda and the 2025 AWD Pilot Elite.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Kevin Coffman is the best to work with!

by Carrie_S on 04/23/2024

Kevin has consistently helped my family get great deals on fantastic cars. We look forward to working with him in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of Honda CRV EX-L

by Robbin Perry on 04/17/2024

A great experience! We have purchased 3 cars from Airport Honda over the years, and always with our sales representative, Jay Haynes. He is the absolute best and we wouldn't use anyone else!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Salesman

by Vickie GC on 04/15/2024

Had a wonderful experience buying my car. He was very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

BEST CAR EXPERIENCE

by MamaDuck on 04/11/2024

Above and Beyond with customer service and they made me feel like a family member and wanted me to be truly happy with this purchase. Trenton Brett Joe Jim Megan Darryl and Mr Thompson in Finance answered MANY questions- I ask a lot of questions- car buying is a Big decision. I did not buy the first day I came in. I prayed about it and came back the next day. They never made me feel pressured. I felt like they got to know me as a person and wanted me to be happy with the vehicle I chose. They went over the positive aspects from buying from Airport Honda - again service after the sale and reputation. Trenton explained and went over the features in detail- no one has ever done this- I even get to go to a car class next week which i am very excited about to learn more about my vehicle. Honda is a product with a great reputation. However because of my personal situation they offer a wonderful tire and bumper to bumper warranty at a reasonable price that Mr. Thompson recommended and I am very glad he recommended this and I got this as well. I love my new car- it is my dream car. TYTYTY again to Airport Honda and all their employees. Betsy is the lady you talk to on the phone or she greets you at the door. She is so nice. I believe I also spoke with Kayla on the phone. They have a comfortable waiting are if you are having your car serviced or even if you are looking for a new car. HIGHLY RECOMMEND.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Service

by Leeeeeee on 04/10/2024

I bought a new Honda accord and the salesman David Nye was excellent. He was very polite and courteous and made me feel comfortable during the entire process. I will recommend him to anyone I know who’s looking to buy a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic Experience

by Ron Oliver on 04/05/2024

I couldn’t be more pleased with my experience at Airport Honda. The salesman Trenton went above the call of duty to offer us multiple test drives on several different vehicles. He was remarkably informed on all aspects of their products and quick to ascertain our wants and needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Wow!

by Rona Qualls on 04/03/2024

The team at Airport Honda made leasing our new truck seamless and easy. Thank you Kevin Coffman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New car sale.

by Kelley N. on 03/31/2024

Service was great Mr. Nye is a great salesman takes all the time you need answers all questions and shows everything about the vehicles you need to know .Thank you very much for the sale of my vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ralph Moore

by r.moore on 03/29/2024

We are very happy with our car. Staff is very professional and easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Salesman David was awesome

by Desiree B on 03/29/2024

Great experience with our salesman David Nye was awesome I highly recommend this dealership. David showed us all of the features of the new CRV hybrid He was patient and knowledgeable for our endless questions

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Betsy

by Betsy S on 03/28/2024

Dan was great and informative. Joe Jemley knew just what I was looking for and had it waiting for me. John Pastirko made paperwork very painless! The entire team at Airport Honda are great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best Car Buying Experience Ever!

by R Dave A on 03/25/2024

We have bought several cars over the past 30 years from Airport Honda, and (for the past 20 years) Kevin Coffman. Kevin is the best in the business, is attentive, helpful, and knowledgeable, and provides the best customer service I've ever experienced. I thought seriously this time about buying a car other than a Honda, but I couldn't ever seriously consider dealing with anyone other than Kevin and Airport Honda. He takes his profession to a whole different level!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Airport Honda

by Heather on 03/24/2024

Matt Johnson of Alcoa definitely made my car buying experience one of the best I have yet to have. Not pushy, very informative and made sure I felt completely comfortable with my decision. Plus had a sense of humor soo yeah he is a must to see for your next car buying experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent buying experience

by ejhockman on 03/17/2024

Yes there was some haggling but these guys know how to respect the process and the customer. Most of my prior experiences with buying have left me feeling like a lowlife who doesn’t know what he’s doing. It’s a sellers market still and the dealerships can be so condescending. Not these guys. I’ll be going back here for my daughter’s 1st car purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase 2024 CR-V Hybrid

by LuckyMe on 03/14/2024

Entire staff at Airport Honda are great - from the time you walk in the door. They answer all my questions and explain everything about the vehicle to financing. I purchased from them in 2016 and back again in 2024 and again if I need another vehicle again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales Consultant

by Clara S L on 03/13/2024

We visited the dealership several weeks ago with the intent to buy a CRV. Cole showed us the model we were looking for and explained all the features. We were back today to purchase. I drove the 2 wheel, hybrid sport. That model was not available in my color choice. We were able to negotiate a favorable deal for a 4 wheel model in the color I wanted. Cole then explained all the features and how to use them before we left the lot. He also helped me program the Honda app. The financing process was also made stress free and comfortable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Jesse and Brett were amazing!

by Amy St.Clair on 03/08/2024

We are extremely grateful to Jesse and Brett for going above and beyond to help us get the right car within our budget. They both just went out of their way to take care of us. The finance manager also worked with us to help us get the best financing and payment and I really felt like he just wanted to help us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Super Friendly & Knowledgeable

by KLeffew on 02/29/2024

Kevin is amazing! He was very interested in learning about my lifestyle, budget, and desired car features so that he could show me the inventory the best met my needs and wants while staying within my budget. I purchased a great SUV at a great price! Lamarcus in the business office pays attention to details and made excellent recommendations as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent car purchase experience!

by MarineVet on 02/22/2024

Airport Honda in Alcoa, Tennessee deserves a round of applause. Matt Johnson, our salesman, was well prepared for us before we arrived…he did his homework. Matt understood our needs and quickly began to work up solutions. Actually, we had no intention of purchasing a vehicle on the first day, but couldn’t find a good reason no to…cudos to Matt! The finance manager, LaMarcus Thompson, guided us through the financing of our new Honda CRV with professionalism and and a friendly demeanor…cudos to LaMarcus!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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