Customer Reviews of Monroeville Kia
Amazing Monroeville KIA
byon 10/07/2021
Monroeville KIA is absolutely amazing from sales Marlan Cowan is wonderful. I loved that he wasn't pushy and took his time with me, he was also very knowledgeable. The financial department was excellent also, I would recommend Monroeville KIA and Marlan Cowan to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Extremely Satisfied!!
byon 08/25/2021
My salesman was Will Wheeler! He was very caring, knowledgeable, and extremely helpful! I would recommend him to anyone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best dealership
byon 07/20/2021
There is not high pressure sales and everyone was extremely helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The Best service ever!!
byon 07/13/2021
Kia in Monroeville not only has great cars and deals but it has great sales people !!also my salesperson was Will, he went above and beyond to make sure that we left with the car and that we were satisfied I'd recommend going to Kia in Monroeville first for your vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
All about KIA
byon 06/30/2021
I have no dislikes. Everyone was courteous, very knowledgeable about the product, helpful in explaining the ins and outs concerning the lease purchase, and friendly making me feel at home about the whole process. I especially like the store hours and not being rushed to finish my transaction when 9pm was drawing near. The fact that the employees did not rush you though any of parts needed to complete the lease. The question did you buy the vehicle is misleading to someone who would read this form. No where does it ask about my leasing the car which I did.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Excellent
byon 10/26/2020
I had a great experience at Monroeville Kia. I love my new Sorento. Will Wheeler was a fantastic salesman and made the process so easy. Each person I encountered was just lovely and so helpful. I will definitely keep up with my service there and recommend them in the future. Thanks for a great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Replacing my car after total collision
byon 12/14/2018
I had lots of stress after the trauma of my accident having to try to negotiate what seem to be a lost cause of getting into a new car and then I walked into Kia after reviewing their inventory online at 2 am in the morning. My Salesman listened to me and we quickly came to the car and then to the agreement. Thanks so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great customer service
byon 01/25/2018
Overall the experience was good, communication was great. They did their best to find me the right vehicle they wereally great
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
They tried bait and switch, pure slime
byon 08/27/2016
I test drove one car. While we were in that car, the salesman asked me my price range. I told him I wanted to get close to $15K. He asked, "If I give it to you for $15 will you take it today?" I said yes. When we got inside and he presented the paperwork, the number was over $19K. I objected, and he told me that $15K was for a different car. Huh!? I do expect games and negotiations, but that was pure slime.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Well Done!!
byon 04/06/2016
I like to thank Tracey Boyce for his professionalism. Keeping me inform through the whole process of the purchase of my Kia Sportage 2013. Thank you for a pleasant experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome bar buying experience
byon 01/02/2016
A wonderful car buying experience!!! Tracy Boyce was both super friendly, knowledgeable, listened to and answered all of my questions and made the whole experience fun and rewarding. All of the employees that I interacted with were extremely friendly and helpful. I am extremely happy with my Kia and would highly recommend Kia Monroeville without hesitation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
An Exemplary Experience
byon 12/07/2015
I came into Monroebille Kia on Black Friday with my mother, just to look around to see what deals they were offering. A nice gentleman by the name of Tracy smiled and waved and asked us if we needed any help. I was interested in looking at a Kia Rio since I used to own one many years ago. He took me to the floor model and let me get inside. I was impressed at how improved Kia's have become since I owned one. The looking slowly became shopping and I even test drove a Forté. With Tracy's expert experience, we crunched the numbers and I walked away with a 2013 Kia Forte which I am ecstatic about. I would definitely recommend going back to this dealership. Also, would also recommend Tracy Boyce as sales person. He is not only knowledgeable, but he is kind and honest as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Terry Burke
byon 11/18/2015
Went to Monroeville Kia with not much hope of getting a new minivan.Met with sales person Terry Burke, she worked tirelessly to get us a deal we could afford. My daughter went with us and Terry got her a great deal on her very first car. If you go to Monroeville Kia , we recommend that you ask for Terry Burke. Also thank you Steve and Paul. Thanks Dan , Amy and kids.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 11/07/2015
I walked into Monroeville Kia knowing my credit wasn't the greatest and I was upside down with my current trade, but Terry did her magic! I walked out with a brand new Kia Optima!!!! Terry was always completely honest and upfront with me. I would recommend coming to see her even if you think you may not be able to get into a car. She will never give up on you!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 09/26/2015
Nothing but great service. No hassle what's so ever. Everybody there was super cool, especially the sales men that helped us, (Jovid and Tracy).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
stress-free and enjoyable
byon 08/31/2015
I would like to express my gratitude for impeccable service I received when entering Monroeville Kia on Aug 18 2015. I was greeted by Mr. Andrew Landsperger who immediately understood and listened to my needs and wants of my next major car purchase. His expertise and knowledge of the Kia Optima sold me on this vehicle instantly. Andrew was very personable, never pushy and spent countless hours with me thru out this whole process. I never felt rushed when making my decision. Andrew made this car buying experience very enjoyable. I am happy to be part of the Kia family! The car has everything I wanted and I am very happy with my purchase! Thank you Andrew and the team at Monroeville Kia!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome
byon 08/09/2015
Thursday my mother and I went to Kia Monroeville to least another vehicle. Charlie was a huge help and understood my situation. He was very approachable and not too pushy. Thanks again I love my new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wonderful car buying experience!
byon 07/12/2015
This was the best car buying experience I've had in a long time! The sales person who helped us (Tracy) was enthusiastic but never pushy, personable, and passionate about sales. My wife and I felt comfortable with our car buying experience at Monroeville KIA in the past but when it came time to renew our lease with them this time around I know that I will be a lifelong KIA family member. They promised to keep my monthly price within my desired range and they did! From the floor to the finance department this team made car buying fast, fun, and so simple. Thanks Tracy and to the KIA staff at Monroeville! Sincerely, Dennis Miranda
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love Monroeville kia
byon 07/06/2015
I came to monroeville kia after I went to nissan,I wish I would've went to monroeville kia first. MY sales guy Benny was amazing and went over and beyond for me. I ended up getting a kia optima and I love it! I wish I would've went there first! I will recommend them to anyone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Cust Safety ISN"T #1 Here!!!!
byon 03/31/2012
The dealership listed a 2001 VW Cabrio on craigs list and it's website. I called to see if the car was there and went to see it on march 16 (Friday). The car had yet been looked at by the shop but they had it priced and with a limited warranty on the lot. I took it for a pretty long test drive and wanted to buy. Problem was we found alot of issues with the car under the hood. They said it had to go through the shop first and they would call by Tuesday to tell me what they found on Monday. So we put a deposit on the car to hold it. Even though we hadn't settled on a price (they wanted 8,000 and with the issues we only wanted to pay 4,500. Wednesday my boyfriend stopped by since we didn't get a call to see what was going on. After they looked at the car the car wasn't road legal. That is a concern for me! They let me drive a car that was UNTESTED and UNSAFE. After expressing his distress (probably not in a calm manner-I wasn't there) he was "kicked out" of the dealership by the "owner". I m not saying what he did was ok, but the fact that I was put in unsafe car truly upsets me and make me double think any car I drive now. I know they only had the car for a day, but they should have checked it before putting it out for sale. I wouldn't take a car from these people if they gave it to me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
This dealership is unethical and misleading
byon 10/30/2008
I would not patronage this dealership. I am a four time KIA buyer, I love the brand and would recommend not shopping at Monroeville KIA/Dodge in Monroeville, PA. The dealership called me in to discuss getting out of an early lease. Then the dealership mislead me and flat out lied to me about the deal we agreed upon. They played with the numbers and amount owed on my lease and I ended up financing a car for $4000.00 more than the actual value, and somehow they made it possible for the numbers to fool the bank. When I spoke to the owner in person he became verbally abusive and walked out on me and made no effort to rectify the situation. I would recommend never purchasing a car from this dealership, ever. They are no different than the predatory mortgage companies that have helped put this country in financial ruin, and sadly they are not regulated either.
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