Damerow Ford
Customer Reviews of Damerow Ford
This dealership uses false advertised low pricing to get customers.
byon 11/30/2023
If the first contact with a dealership is based on a lie, one cannot trust anything the dealership said from that point on. Don't deal with this dealership is my advise.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
INCREDIBLE experience !
byon 08/18/2021
I went in today not expecting much. Seriously, I HATE shopping for cars ! The whole process, in the past, always left me feeling like I was taken advantage of. Not this time... I worked primarily with Amy and when it was time to make a deal, Bradley helped to close it. The experience with both of these individuals was GREAT ! They made the process absolutely painless and pleasant ! NO KIDDING ! I had two vehicles to trade in and, honestly, did not expect to get the value I wanted. I was VERY pleasantly surprised when they gave me my asking price for both vehicles. I would ABSOLUTELY, without hesitation, recommend Damerow Ford when it comes time to purchase a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Couldn't have gone any better.
byon 04/04/2019
I was worried about stepping on a car lot. I don't like to be pushed or sold. The sales people we worked with (Larry and Elizabeth) were perfect. Relaxed and laid back. Answered my questions, gave me good information and let me make my own way through the process. Then in finance, working with Amanda, was again a delightful experience. She was friendly and informative and we got through the whole process quickly. I'm sure that there were many others working behind the scenes and I don't want to leave them out. It was a great experience for me and my family for our first brand new truck.
Orange Wrench Light
byon 04/01/2019
Finding cause for the Orange Wrench light
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Another great experience
byon 03/31/2019
Dale Monahan and Brian R. always finds a way to help me and my family when everyone else gives up.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy to schedule service!
byon 03/31/2019
The new online service appointment system is great. So easy to use.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Love Damrow Ford
byon 03/30/2019
Them finding what I wanted and David is thee best
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Better than other Ford dealers
byon 03/30/2019
Friendly salesman, got my quote before I tested the car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Thanks! Good job.
byon 03/29/2019
Fast service. Good communication with the text and email options. Friendly service writer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 03/29/2019
The staff at Damerow was friendly and easy to work with. Omid was knowledgeable and able to answer all of our questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Quality Customer Service
byon 03/26/2019
John was really accurate and friendly when I approached him. He had me back on the road before I had to go to work which was awesome.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Airbag recall
byon 03/25/2019
Installing an airbag on a 'recall' was unusual and leaving my car over night was my only option, otherwise everything went well. There were no costs involved.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing service
byon 03/23/2019
Great customer service. Patient and kind sales associates. Very pleasant overall experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
5 star service
byon 03/23/2019
Schedualed fast, done same day!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 03/22/2019
Everything went smoothly when I arrived for appointment. I appreciated the call that let me know about the unanticipated service delay.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ask for Gunther!! He is amazing!
byon 03/22/2019
Gunther was knowledgeable, patient, honest and very personable! He answered all of our questions thoughtfullly and we never felt pressured.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Damerow proved that car buying can be positive
byon 03/20/2019
Chase Shank was the salesperson who responded to my initial email inquiry about a vehicle listed on website. We were in communication about said vehicle for over a week prior to my even being able to come in and look at it. Chase was friendly and responsive. When I made it into the dealership his customer service, as well as Bradley and Mike's, continued to be friendly and professional, making the car buying experience a positive one. Thank you Damerow team for your help.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Damerow Service puts the customer first!
byon 03/20/2019
I came in for an oil change and mentioned an intermittent electrical problem that was not showing symptoms at the time. Kyle and I agreed we would check for codes and if none, wait till it did it again and bring it in. But Kyle took it upon himself to do some research and found a TSB on the problem and performed a firmware update. That is putting the customer's perspective first and is what I would consider excellent customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Department
byon 03/19/2019
Was greated immideatly, received text that car was being worked on and all was done in a timely manor. (Oil Change and tire rotation). Kylle was also very professional and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall and additional service
byon 03/18/2019
Once I got an appt, the service rep, Kylle, kept me informed and answered my questions promptly. I appreciated the great customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Vehicle purchase
byon 03/15/2019
All steps of the process went smoothly and without drama. I appreciate that!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments