Mastria Nissan
Customer Reviews of Mastria Nissan
Always reliable and friendly
byon 05/03/2016
This service department is the best that my family and I have ever worked with. They are always accommodating to our schedules, and always get us in for a service appointment when it is convenient for us. The techs are always overly friendly and helpful, and explain everything in laymans terms! I will always have my SUV serviced here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tires for Life
byon 04/09/2016
I brought my 2012 Maxima in for its scheduled service and for a slow leak in one tire. Mastria Service took my vehicle immediately, and without an appointment. The slow leak turned out to be a nail in one of my well worn 49,000 miles tires. Because I have always had my vehicle serviced at Mastria I qualified for the "Tires for Life" program. For the cost of a front end alignment and sales tax I have (4) new tires. The service department always stands behind their commitments and promises. Mastria Nissan is my pit crew. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
45,000 miles strong
byon 01/06/2016
I took my 2012 Maxima in for it's scheduled (45,000) service. Tom met me and took my car in. He was attentive and thorough, as usual. The scheduled service was performed as described in the time allotted, and they washed the car for me as well. The service staff at Mastria Nissan is always engaging, polite, and honest. Thank you for the excellent service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First Service
byon 09/21/2015
Service rep greeted me as I got out of my car. Car was serviced in exactly the amount of time quoted. Price was better than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
5 Star Service Team
byon 07/10/2015
The Mastria Nissan service team is fantastic. Today I worked with Derek. Over the past (almost) three years I've also worked with Wally, Helder, and Tom. The entire service staff is attentive, honest and dependable. I would recommend Mastria Nissan without hesitation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Services
byon 04/09/2015
Excellent service and great services guys
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Basic Service
byon 12/11/2014
I went in for an oil change and basic car service and was pleasantly surprised by how nice and efficient the staff was. The work was done effectively and quickly and I was very happy with their service levels. I will be doing all my service visits with them and highly recommend them in the future for everyone.
Fast and efficient service
byon 10/30/2014
Knowledgeable and friendly staff, and an efficient setup - they'll get you in and out as quickly as possible, while you wait in a comfortable lounge.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Excellent dealership!
byon 06/03/2014
I have had many brands of cars and luckily excellent service along the way. I moved and fell into the hands of this dealership. Without any question I am more satisfied than I have been with other high end brand service departments. They seriously are spectacular!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mastria Nissan Service Department
byon 05/21/2013
Mastria Nissan is the best service around! Great staff and quality service is what you can expect at this location. I would go no where else!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Incredible customer service!!!!!
byon 02/28/2012
I purchased my 2009 Nissan Rogue on a Friday night at 7:30pm!! Who stays around to seal the deal and finish everything to finalize my purchase??? Yes, Todd Martin!!! This is my second purchase with Mastria Nissan. I can honestly say the service this time around was even better than the first time. A special thank you to Mark Striggles for also staying late and finishing all of my financing. I will be sure to share my experience with my friends, relatives and co-workers and send them over to Todd the next time they purchase a vehicle. Thank you Todd for all her assistance & thorough followup! MAC 02/27/12
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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