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Sunnyside Motor

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Customer Reviews of Sunnyside Motor

4.7
Overall service Rating
4.7 out of 5 stars(307)
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307 service Reviews
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5 out of 5 starsservice Rating

Great Service at Sunnyside!

by Keith Hood on 10/09/2023

We had new tires put on and brakes serviced at Sunnyside Ford in Holden. Service Manager Chris W. got us in and out quickly and the work was done well. Our Escape drives great again. We are very happy with service at Sunnyside and that's what has kept us going back for over 30 years.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Tire was damged during service

by A. Servidio on 09/29/2023

Had my suv serviced. Oil change and tire rotation. Drove directly from Holden to home leicester. Two hours later and one tire was flat. A thin straight slice on the tire sidewall was evident. Service denies blame and manager offered 25% off a new tire saying the other was old. Tire is roughly $450. Manager said it wasn't their fault but he will offer 25% for something they claim they didn't do. With that said they rotated the tires and inspected them. Why would service not have mentioned a cut tire?

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Oil change

by Wolterw on 09/23/2023

Feel confident that Sunnyside does more than just change filter and oil. They also check other fluids and generally give you a report of the total car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Escape at Sunnyside Ford.

by Mainecoast on 07/17/2023

Simple Works oil change. In and out and on time. Let me stay in their lot for two days until I could pick it up.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside Quick Lane - Fantastic Service

by Vqgray411 on 07/03/2023

Consistent, reliable, professional service, as usually at Sunnyside Quick Lane.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

excellent service makes owning the car a better experience

by giants702 on 06/03/2023

I was very pleased, as I always am, with my experience at 5he Sunnyside Ford service dept. The car was brought into the bay very quickly. It was thoroughly checked. I received a full printed report. I will continue to bring my car for service at Sunnyside.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside motor Holden ma

by Russell on 05/26/2023

Excellent. Quickly diagnosed problem, got the parts and installed by next day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

mr.

by geoffrey on 04/19/2023

everything done on time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Department

by Fordedge on 04/12/2023

I am very satisfied with the service department at Sunnyside. They are very easy to contact, schedule, and get the work done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

F150 the works maintenance

by Oliver T on 03/23/2023

I brought my truck in for maintenance a few day before my scheduled appointment because I had other commitments. The job was completed that same day. everything as asked them to look into was taken care of and they called me to let me know that the air cleaner needed to be replaced, letting know how much it would cost.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside Ford - Great Experience

by vqgray411 on 02/22/2023

I recently used the Sunnyside Ford QuickLane service. Highly recommend this service, great staff, knowledgable, and efficient. Would recommend again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside Ford - Holden

by Durkan12 on 02/08/2023

Always a pleasant experience with the service staff. Tires were recommended but they were not pushy about it. They gave me 2 options with prices. They said if I had any questions or wanted to go ahead with purchase to just give them a call. The prices quoted were right with the bigger tire stores as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Ford Mustang

by S Plourde on 01/23/2023

Had it towed to SS by AAA. It was left outside two weeks. If it is run for maybe a half hour, it just shuts down. Very dangerous in traffic. Was told all fine, but $159. Well, it still just stops running after half hour or so. At wit’s end on what to do with it. When I picked it up, it was filthy. Advice? You need to run it! And wait for it to shut down? Too dangerous for me!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Sunnyside Ford

by JamesOC on 12/19/2022

Excellent service , professional, honest

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Thanks

by Susan DeHoff on 12/08/2022

Sunnyside is always a guaranteed success story! And Chris Willmon is a true asset to the company.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2013 F150

by Herberaj on 11/09/2022

Service was as expected job done well at the price I was quoted. Took a little longer than expected but I was keeping informed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Reprogram pcm and becm and clear dtcs cas per Ford GEE program.

by ADRIENNED on 10/10/2022

As always it was perfect. The work was done and the car was ready when promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Brian O

by Brian O on 09/30/2022

Work done in a timely and professional manner at a reasonable price.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Brian O

by Brian O on 08/26/2022

Had the "Works" oil change and as usual, they did an excellent job. Work was completed in a reasonable amount of time and they always do a complete inspection of my vehicle letting me know about any other service needed at that time or in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside/Quicklane

by J. Audette on 08/12/2022

Courteous staff, quick service, pleasant to deal with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

So happy with Sunnyside

by LizzieMac on 07/27/2022

I had a complete service checkup for my 2011 Ford Fusion. It.needed an oil change etc. I was very grateful for the reassurance from them that I was able to drive my car with the dashboard message “ needs oil change soon” . Also I really appreciated the ride pickup for me so that I didn’t need to walk the mile to Sunnyside from my home in this extreme heat and humidity.! A great service. My car now is in great shape., and no more warnings on my dash !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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