Skip to main content

Sunnyside Motor

Today 8:00 AM - 5:00 PM

Customer Reviews of Sunnyside Motor

4.7
Overall Rating
4.74 out of 5 stars(349)
Recommend: Yes (33) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

bronco 2023

by lindy@750 on 10/25/2023

quick transaction great dealer

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
349 Reviews
Sort by:
4 out of 5 starssales Rating

F250 Purchase at Sunnyside Ford

by Suzanne on 04/05/2024

Great family-owned business. They take great care of their customers. Honest unlike some big dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

bronco 2023

by lindy@750 on 10/25/2023

quick transaction great dealer

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sunnyside Ford

by JamesOC on 10/16/2023

Sunnnyside Ford is Professional, honest, friendly, efficient

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service at Sunnyside!

by Keith Hood on 10/09/2023

We had new tires put on and brakes serviced at Sunnyside Ford in Holden. Service Manager Chris W. got us in and out quickly and the work was done well. Our Escape drives great again. We are very happy with service at Sunnyside and that's what has kept us going back for over 30 years.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Tire was damged during service

by A. Servidio on 09/29/2023

Had my suv serviced. Oil change and tire rotation. Drove directly from Holden to home leicester. Two hours later and one tire was flat. A thin straight slice on the tire sidewall was evident. Service denies blame and manager offered 25% off a new tire saying the other was old. Tire is roughly $450. Manager said it wasn't their fault but he will offer 25% for something they claim they didn't do. With that said they rotated the tires and inspected them. Why would service not have mentioned a cut tire?

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Oil change

by Wolterw on 09/23/2023

Feel confident that Sunnyside does more than just change filter and oil. They also check other fluids and generally give you a report of the total car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Escape at Sunnyside Ford.

by Mainecoast on 07/17/2023

Simple Works oil change. In and out and on time. Let me stay in their lot for two days until I could pick it up.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside Quick Lane - Fantastic Service

by Vqgray411 on 07/03/2023

Consistent, reliable, professional service, as usually at Sunnyside Quick Lane.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

excellent service makes owning the car a better experience

by giants702 on 06/03/2023

I was very pleased, as I always am, with my experience at 5he Sunnyside Ford service dept. The car was brought into the bay very quickly. It was thoroughly checked. I received a full printed report. I will continue to bring my car for service at Sunnyside.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside motor Holden ma

by Russell on 05/26/2023

Excellent. Quickly diagnosed problem, got the parts and installed by next day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Happy With My Ranger

by TheKoiMan on 05/03/2023

For the 1st time in my life, I custom ordered a vehicle in order to get the exact colors and options I wanted. I "built" my Ranger on line, went into Sunnyside with the print out, they ordered exactly as I wanted with a small deposit. Ford kept me informed along the way when it would be built and shipped, it took a 2 months and 2 weeks until it was delivered and ready for pick up @ Sunnyside Ford who also honored applicable cash bonus available from Ford. I had the time to wait as the lease on my previous truck was ending within a week of when my new Ranger arrived. In the future, I will always order my vehicles on line so that I won't have to settle for what is on the lot.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sunnyside Ford

by Thomasj on 05/02/2023

I was looking for a used Lincoln Corsair and this dealership had one with low mileage and Adair price. The salesperson was great, friendly, knowledgeable, and low pressure. The finance manager was efficient and able to get a loan through my own bank. I would recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

mr.

by geoffrey on 04/19/2023

everything done on time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Department

by Fordedge on 04/12/2023

I am very satisfied with the service department at Sunnyside. They are very easy to contact, schedule, and get the work done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

F150 the works maintenance

by Oliver T on 03/23/2023

I brought my truck in for maintenance a few day before my scheduled appointment because I had other commitments. The job was completed that same day. everything as asked them to look into was taken care of and they called me to let me know that the air cleaner needed to be replaced, letting know how much it would cost.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My new Ford Bronco from Sunnyside Motor Co.

by JanetWilley on 03/16/2023

Everyone at this Holden MA dealership is top notch and professional. Our salesperson is Jeff. He works hard to give you the best possible deal and never fails. Jeff has been our salesperson for several Ford vehicles. We wouldn’t want to go anyplace else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchase of Ford F-150 Lightning

by Paul Berube on 03/09/2023

Smooth experience at Sunnyside Ford. Very happy with truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside Ford - Great Experience

by vqgray411 on 02/22/2023

I recently used the Sunnyside Ford QuickLane service. Highly recommend this service, great staff, knowledgable, and efficient. Would recommend again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sunnyside Ford - Holden

by Durkan12 on 02/08/2023

Always a pleasant experience with the service staff. Tires were recommended but they were not pushy about it. They gave me 2 options with prices. They said if I had any questions or wanted to go ahead with purchase to just give them a call. The prices quoted were right with the bigger tire stores as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Ford Mustang

by S Plourde on 01/23/2023

Had it towed to SS by AAA. It was left outside two weeks. If it is run for maybe a half hour, it just shuts down. Very dangerous in traffic. Was told all fine, but $159. Well, it still just stops running after half hour or so. At wit’s end on what to do with it. When I picked it up, it was filthy. Advice? You need to run it! And wait for it to shut down? Too dangerous for me!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Great Purchase Experience

by Keith_N on 12/23/2022

Found the truck I wanted online. Called, reviewed price, made a CC deposit and waited a few weeks for it to arrive on dealer's lot. Once truck arrived on dealer lot, I signed all paperwork remotely and was able to walk in and out in under 30 minutes with my new truck. So much better than the traditional 3+ hour closing approach in person. All questions answered and communication was flawless. This is how to sell cars/trucks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership