Minuteman Volkswagen
Customer Reviews of Minuteman Volkswagen
Excellent customer service
byon 07/02/2018
Always get great service at Minuteman. My experience with salesman, Cameron Cocco, was excellent. He was very patient & professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Smooth & Easy
byon 03/20/2018
Ive now bought three vehicles from Minuteman and the sales and service experiences have been smooth and easy and enjoyable! Theyve got my future business as well!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buying/leasing makes it easy with Minuteman VW
byon 03/12/2018
Great family runned VW dealership. Very helpful staff and very accomodating. They will make it work for you. Had an awesome customer service and sales service with this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 03/05/2018
I purchased a new car. It was a easy & smooth transaction . Shirley was honest, fair, efficient & knowledgeable. I would highly recommend this dealership .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience !
byon 08/28/2017
Cameron and Tim were nothing but wonderful to me. I found a car I loved and had it within a few days. Tim and Cameron were more than patient with me throughout the entire length of the purchase. I decided last minute when I needed the car and drove home with it the same day. It was my first time purchasing a car on my own and they made it a very pleasant experience for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Disgraceful Service! Don't go to Minuteman VW
byon 08/09/2017
AVOID MINUTEMAN VW AT ALL COSTS!! I was looking for a used car and they had a car I loved. I had used Minuteman on numerous occasions to service my other cars but never bought one from them. I live in CT trying to get my car after I had given them a check for the full price was a nightmare. I was not told of the documentary fee so I actually paid too much and my check was $100 too much. So after waiting over a week to get my car after purchase they then also decided no to get me my check for over 4 more additional weeks. Once they had my money I was no longer important to them. As I write this review to warn people away from this understaffed and disrespectful establishment I still have not received my check. They say they will send it tomorrow... hmm I've already heard that 3 or 4 times so I'm not too hopeful. AVOID MUNUTEMAN VW AT ALL COSTS! VW cars are great but this dealership is filled with [non-permissible content removed].
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Absolute worst dealer I have ever dealt with.
byon 07/07/2017
The salesman we dealt with was the rudest, most arrogant man, calling my wife hot, telling myself to stay out of it and "let her do what she wants". This man had no clue about anything, the car he was selling, basic manners, nothing. Loved the car, tried to persevere, signed the paperwork. Finance department was also incompetent. Shocker. Tells me they don't even have the title to the vehicle, and they will have it in a day or two. After 4 days and even more phone calls later I've only had one call returned, and even the general manager doesn't quite know where my title is. Oh and I did mention they don't know when the body work that was included in the deal will be done? They said it will be done on a certain day, called that day and they're going to look into it. Upon expressing my concerns to the manager his response at the end of all this was chuckling at my story and saying something along the lines of "well whatever if you don't want the car we can give you your deposit back" from sales to management they do not care about customers. A month later I had to take a day off of work and drive down 40 minutes back to their dealer to get my deposit back after all was said and done. I cannot stress enough how terrible their service was. You could not pay me to buy a car from these people. If you hate yourself, this is the place to buy a car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Fast, Quick and Easy
byon 06/04/2015
I had an easy time buying a car at Minuteman Volkswagen. They had what I wanted on the lot. Traded in my old car and drove away happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jetta
byon 04/26/2015
The overall experience was fantastic! The salesmen are really nice and extremely helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Can't get a better deal or Dealership
byon 04/25/2015
I live in So. New Hampshire and this is the 3rd VW I bought from Minuteman. I physically drove by three VW dealerships to buy my car at Minuteman and can honestly say they have the best prices around. Even better, the are very easy to talk to without any high pressure sales techniques. Please check out Minuteman Volkswagen, you'll be happy you did!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jetta Lease March 2015
byon 03/20/2015
Excellent service. Caduste Michaud went out of his way to make this an easy, stress free experience. I was offered a great lease price and then compared 6 other dealerships including another VW dealership and was quite satisfied that I was indeed getting the most optimal deal at Minuteman VW.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
we are very happy!
byon 03/18/2015
We just leased a Jetta from Shirley, she was great to work with, as was your new finance person jeff. The other salesman who helped was the good looking man at the first desk with the white hair. when Shirley had to go help another customer, he kicked in...very nice. we had a great experience with your team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
All Around Amazing Expierience
byon 03/12/2015
Purchasing my new Jetta SE from Minuteman Volkswagen was by far the easiest, most painless car buying experience I have ever had. Caduste was my sales buddy and he was extremely friendly, easy going and knowledgeable! I was trading in my old Jetta and they gave me exactly what I wanted for it! I would definitely recommend Minuteman VW to anyone looking for a car. Thanks Caduste!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 03/01/2015
The car buying process at minuteman VW was great. The sales department treated me with respect and was no nonsense. Everything they said they would do they did. I got the car I wanted at a very good price. It's hard to imagine how I could be more satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Smooth transaction.
byon 10/24/2013
We knew what we wanted to buy and the option available suited us just fine. Dealer worked with us so well to finalize the purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Ausgezeichnet!
byon 09/30/2013
That's German for "Excellent!" This was a pleasant, relaxed, no-pressure environment. I spent the day looking at cars, at several dealers. In the end, it was the car that made the difference, but Minuteman VW was the best of the dealers I visited, too. I'd have a beer at a bar with this crew.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Second good experience
byon 08/18/2013
The first used Golf I bought at Minuteman lasted 11 years and I wanted another one. None in stock but Eric said he'd let me know when one came in. The following day the call came and I purchased the car. Eric knew exactly what I wanted, found it and I'm delighted with the whole experience. Eric is professional, knowledgeable and personable and I couldn't be happier!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1st Time Buyer
byon 08/17/2013
This is my first VW, test drove the Passat SEL TDI and loved it. Shirley was great to deal with and Rich worked hard to make the numbers work to get me into my first VW. This car is an awesome piece of German engineering and Minuteman VW was awesome to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
another great expirence
byon 07/19/2013
short and to the point. 2nd Passat purchased here. Salesman Erick was great laid back, very well versed on all models pricing etc. Fair value for my trade-in, and quick turn around. Total of four hours from start to finish. Which includes 3 test drives. This dealership was great to conduct business with again, if your in the market for a VW go talk to Erick. We purchased a new jeep a few months back in Woburn and had an horrible time. This was the exact opposite...Thanks Minute Man VW Bedford...and thanks Erick and the team at Minute man
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Jetta Sportswagen Purchase
byon 06/03/2013
I recently purchased a Jetta Sportswagen from the Minuteman VW dealership. I dealt with Eric K. in sales and found him to a pleasant, personable, and straight-forward person to deal with. I was very happy with the price negotiations and the financing offered.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good dealership over all.
byon 03/23/2012
I bought few VW from Minuteman before and this is what I can say about them. Minuteman VW stays true to their reputation, they do not work very hard to get to the numbers you want, but they are great at matching it or to a point where it is impossible to beat for local small VW dealerships. They work hard to get your business, but sometimes you wish they would try just a little harder. IF they had the car I wanted, I would have stayed with them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
