Customer Reviews of Amesbury Chevrolet
Great Experience with New Lease!
byon 01/16/2024
From the first moment I met my salesperson, Makenzi, until I finalized my lease and drove off in a new Trailblazer, she was a pure pleasure to do business with from start to finish! She carefully took note of everything I was looking for, remained conscious of my budget, while keeping in mind what vehicle might work for me as they came into the dealership. She did a phenomenal job of matching me with just the right vehicle, at a price even better than I expected!! Always professional, thoughtful and kind, I will definitely return when it's time to look at a new lease. In fact, everyone there that worked on my lease was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
always great service
byon 01/30/2024
Amesbury chevrolet is great. I've been taking cars there for over a decade. The people are nice, knowledgeable and they get the work done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience with New Lease!
byon 01/16/2024
From the first moment I met my salesperson, Makenzi, until I finalized my lease and drove off in a new Trailblazer, she was a pure pleasure to do business with from start to finish! She carefully took note of everything I was looking for, remained conscious of my budget, while keeping in mind what vehicle might work for me as they came into the dealership. She did a phenomenal job of matching me with just the right vehicle, at a price even better than I expected!! Always professional, thoughtful and kind, I will definitely return when it's time to look at a new lease. In fact, everyone there that worked on my lease was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Amesbury
byon 02/27/2023
Prompt courteous service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amesbury Chevrolet Service
byon 11/27/2018
Dropped by with out a appointment service was completed promptly ! Justin is the best ! I will recommend to all my friends to have there vehicles serviced at Amesbury Chevrolet! By far a FIVE STAR DEALER ! I just purchased another new truck from them best deal ever! Thanks to all of the staff at Amesbury Chevrolet!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
bait and switch drove 11/2 hours tosee car got there just sold
byon 03/01/2018
Drove 11/2 hours to appt to see car.Got there told it just sold,but could sell me another.No phone call or email nothing. What a waste of time
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
POOR POOR
byon 05/16/2015
Started many years ago with a alignment that was not done but I was charged, then a salesman's remark about how my wife would not let me buy a certain car. Lastly overcharging for a repair but reduced the bill once I complained, charged me a core charge for torque converter that I never had my hands on.
Great experience
byon 04/08/2015
It was a great experience at the dealership and the John J. the sales associate even came in on his day off to deliver my truck to me. I will recommend Amesbury Chevrolet to my friends and family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2015 2500HD
byon 04/08/2015
Recently bought a 2015 2500hd and my buying experience was outstanding. Mike was the salesman who sold me this took, he did an awesome job and I'm very impressed with him. In the future when I'm in the market for a new truck I will most certainly be returning to not only Mike but to Amesbury chevy. I have no complaints and thus far could not be any more satisfied. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
recent service for the Cruze
byon 01/27/2015
Despite how busy Service dept was , Justin made time for me and the service was performed quickly. We won't be going anywhere else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amesbury Chevrolet
byon 10/07/2014
Since I had to complete the purchase over the phone and online from Japan, the time difference added an extra level of difficulty and required more coordination. Amanda Chiet went above and beyond my expectations to have the car ready upon my arrival.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My experience
byon 10/06/2014
Chris took great care of me with the whole process. One day I was there he politely excused himself for a minute and came back balloons for my 2 year old. Couldn't have asked for better attention and response to any questions I had. My family will definitely be back for another car purchase if the dealership continues to handle customers with the same regards.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Luv our Cruz!
byon 09/24/2014
Everyone was extremely friendly and understanding to what We could afford, and what we were looking for! Our salesman Stephen Buonomo as well as the front Staff were fantastic! I will be returning in a couple of year's when I am ready for my second vehicle! Made our shopping fun! Wish all dealership's were like Amesbury Chevrolet~ Shari Dupra
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
They found what I was looking for!
byon 08/06/2014
Transaction was smooth and everyone went above and beyond to make sure I was happy. Great follow up after the sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amesbury Chevy - Platinum Detailing and Chevy Performance Exhaust Install
byon 07/02/2014
Got a Platinum Detailing and also had a Chevy Performance Exhaust installed on my 2012 V6 Camaro. Car came out looking and sounding fantastic. Alex in the service department went the extra mile to make sure I was taken care of. This is not the first time he has done that. Please recognize him in some form for his customer service...he really deserves it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amesbuy Chevrolet - Nice Plase to do business
byon 04/23/2014
Steve is a great guy and a really, really good salesman. Also the boss man, Brian was cool also. Things went well and everyone worked with me to get the deal done. Got a great car at a great price. Thank you, Richard Lattime
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
BUYER BEWARE
byon 02/23/2014
Bought a certified pre-owned 2010 cobalt. After a year we found out my wife was pregnant so we went to look at a larger vehicle. Ended up getting a used 2007 jeep grand Cherokee. Went for an oil change at Midas a couple months later to only find out the vehicle needed all new struts and shocks a $2,000 repair easily. None of the required maintenance was done before being sold. They didn't replace to protect their bottom dollar.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Typical Dealer/Sales pressure
byon 11/05/2011
Bought a '07 Pontiac Solstice GXP in Aug of '10. Salesman and manager said it was loaded with everything including Onstar. Signed papers on a Sat. and came back on Mon. to finalize, they asked for my paperwork back and had me sign new one for reason I forget. New one didn't have Onstar listed as option, which was written on the first one. I didn't want to pay monthly for Onstar, so didn't know I didn't have it till coworker with a solstice told me I didn't have Onstar because no buttons on rearview mirror. Dealership had VIN number wrong on paperwork, Geico caught that!! I have a $70 code reader and it does VIN numbers (bought because of this car and my others). Typical price pressure sales of all salespeople, auto or otherwise. Wouldn't say they were bad people, but not the best either. Check your Edmunds pricing on your trade-in and purchases and be prepared to walk away if you don't get your price, they'll call you back. This applies to any car dealer/ car purchase.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments