Robichaux Ford
Customer Reviews of Robichaux Ford
Air conditioning
byon 03/14/2023
Friendly and professional staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
explorer
byon 03/15/2017
It is easy for me to get the service I need on my vehicle and I like the friendly and courteous people there. It is convenient because I live nearby and appointments are fairly easy to schedule.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great experience
byon 02/23/2017
Very personal and accommodating. Quick and very thorough. Offers rides to work or a loaner car if work anticipated to take longer than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
tail gate fixed
byon 01/10/2017
They took care of my problem. I was very very very please with them fixing my tail gate the first time in a timely matter.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good job
byon 10/16/2015
I was very impressed with your service and how you'all tried to get my truck fixed as soon as possible. The only thing I was a little disappointed with is that I have brought my truck to be serviced with you'all since I purchased my truck. I was told when I asked to be able to get a rental vehicle that since I didn't purchase the vehicle with you'all that I could only get a rental if the problem was covered under my warranty. I stated more than one time that I really could not be left without a vehicle and I live in Dulac , work in Dulac, bring/pick my 4 year old son up from school, and also bring/pick up my 1 year old from the sitter. In the past year I have spent about $2000.00 in repairs on my truck with you'all and I was really upset that they couldn't help me by giving me a day rental for this one time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Service
byon 09/09/2015
My local ford service department has always been very helpful. This is why I continue to use them instead of going elsewhere. They make everything easy and convenient for me which is very important.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome service
byon 09/03/2015
Robichaux Ford was very accommodating. The service was awesome!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 08/03/2015
Everything was great. Very nice people and the service was just as great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great service
byon 07/20/2015
Did a great job and had clean rest rooms. Waiting room was nice and they had a TV for viewing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Robichaux June 2015 service
byon 06/29/2015
Everyone at the dealership was courteous and professional. Was treated as a valued customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Totally inept operation
byon 01/03/2012
I set an appointment to have my vehicle serviced. I took a day of vacation to have the service work done. When I arrived at the dealership, I was informed that the part had not been ordered (without explaination). I called the GM who was rude. He told me " I could call the president of Ford" to complain. Never, ever buy or bring your vehicle to these "people"
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments