Customer Reviews of Jeff Wyler Chrysler Jeep Dodge Ram Ft Thomas
Purchase a Jeep Cherokee - Laura McMillan
byon 06/10/2019
Dana was excellent. I would definitely purchase another vehicle from her. Patient, helpful, informative and very accommodating. You should be happy sheâs on your team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 04/02/2019
Recently purchased new Jeep Wrangler. Salesman Will E was great to work with. They went out of the way to get the exact options I wanted in the color we wanted. Follow up was great. Great experience all around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales team and Dealership are top class!
byon 12/07/2018
Tim M. is a great guy!! Walked me through the entire process of purchasing my vehicle. The sales team as whole welcome you into the dealership and provide a very non-pressure experience. They even go the extra mile to save you more money!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Used car purchase
byon 10/23/2018
I first want to start out by saying thank you Kevin from Jeff wyler on ensuring that the car I wanted arrived in a timely fashion. The process was not too long I feel. I appreciate you helping me with the car buying process and getting everything wrapped up nicely for me to drive off with peace of mind. Looking forward to our business in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Sales and Service team
byon 09/24/2017
Tommy Miller and the Jeff Wyler team provided incredible customer service from the start. Tommy was very knowledgeable and was able to help find me exactly what I was looking for in the price range I needed. I couldn't have asked for a better experience.
Great Experience
byon 09/11/2017
Just got home from purchasing a Jeep from Jeff Wyler Ft. Thomas. Jason Zylka made the process smooth and painless with his knowledge and helpfulness. I wouldn't hesitate to recommend Jason to friends and family! Thank you, Jason!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience!
byon 10/19/2015
We found a great deal on a Chevy Equinox at cars.com at this dealership and were very happy to find it was one of the few dealers open in the tri-state on a Sunday. We contacted Darvin Schulz and he was more than helpful and a pleasure to work with. He was very thorough and ensured we were taken care of. Darvin made the whole buying experience painless and speedy. We were offered a fair value for our trade in and a great value on the car we bought. We will be back to see Darvin for our next purchase! Thanks Darvin!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
never buy or service your car here
byon 08/12/2015
Never ever will I do business with this dealership and I will be sure to tell everyone possible about how they treat their customers. . Their customer service is awful and they cant even keep track of records and notes. I bought a certified used car and this car shouldnt have even been labeled that on their lot. I took it into their service station on time and they said that they didnt have an appointment on their books. I even showed them the email conformation of it. My car sat for 2 days before they even looked at it. When they gave me the car back, they said that there was a nail in the tire which is the cause of the WHOLE car shaking when in reverse. I knew that was not it because even after the nail was removed it still had the same issue. I made another appointment and after taking it in, they called me and said that thats just what happens on those cars. I find that very hard to believe. The car also has a hard time starting and when they had it they said it never did it. I also had called the day I dropped it off to have the front license plate put on since it was going to be there anyways. The man I talked to said that he would put it in the notes. My car was there for 3 days and nothing was done. I had to pay the 90 for their service men to look at it. That is fine, I get that, but at least do what was asked and find the issues!!!! So I call right after I picked up the car and had just asked to speak with someone to make another appointment to get the plate put on. I was told to talk to the service department. I left a message and he never called me back. I called again and was transferred 3 different times explained the situation to every person and after 15 minutes on the phone I still do not have an appointment. I dont understand how it is so difficult to place a paying customer on the books! This dealership doesnt show respect for their customers and they do not honor what they say they are going to do. If you make an appointment at the service station, you better make sure they really have it set or when you go in you will not have an appointment and its not their fault!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
LOVE LOVE LOVE MY RENEGADE!!!
byon 05/08/2015
As a woman I feel very intimidated walking into this "man's world" of car buying. My salesperson John Graham was the best at walking me through everything. I am not one that likes high-pressure and I have been in commission-only sales myself, so I know the drill - lol. John was very competent and answered all of my questions and allowed me to make the right choice for myself. He told me if they didn't have the car I wanted on the lot - he would get the one I wanted. So guess what he did... I researched dealers around the area and found my Jeep in Eaton, Ohio at a totally different dealership. The next day, my Jeep was on the Ft. Thomas lot and the day after that it was in my driveway!!! Even after him getting the one I wanted on the lot - there was still no pressure which made my experience sooooo... much easier Part of my deal included a few extra's from service and parts... John was very quick to get me taken care of as the next day he was on the phone ordering my floor mats and giving me the name of the service representative that I will be dealing with. Feels great to have that kind of personalized service!! So.. my Jeep is in the shop for the poly steel application today and I had my first face-to-face experience with my service rep Deonia Patton - I've spoken with her a couple of times on the phone and she is just as pleasant in person. Thank you John and Deonia for what has turned ont to be an excellent experience thus far!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Again!
byon 04/23/2015
I have purchased at least two cars from this dealer and each time I was thrilled by the experience. The staff is friendly and will do the extra leg work to get a deal done. I was looking for a vehicle on the net and Keith Jenkins blew the doors off the other dealers I sent inquiries to. Keith got me where I needed to be BEFORE I had to make a trip. He didn't want to waste my time if he couldn't get me where I wanted to be. Other dealers played the "come in for a test drive" game without getting into numbers. Guess what? Keith sold me the car and those guys lost out. Looking forward to doing business with this dealership and Keith Jenkins again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing Dealership
byon 04/22/2015
I had the pleasure of purchasing a 2015 Jeep Wrangler Unlimited Sahara from Steve McCoy. Steve listened to any concerns I had and worked out any blockers that I had. He was super patient when I looked at ever Wrangler there at least five times, making sure I picked the one I really liked. I would highly recommend asking for Steve as he makes things happen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easiest car buying experience ever!
byon 03/09/2015
Nate at Jeff Wyler in Ft Thomas was simply incredible. I have never seen a car salesman have a mind set of, "Find the car that's right for you. Don't worry about the numbers. I'll make the numbers work." We found the right car, the right price and got a very fair trade value on our trade in. In addition, my son bought his first new car while we were shopping for ours. Nate and the finance person, Jerry, assured us they'd find the right loan for him and they did--they even stayed after the store was technically closed to finish things up for him. The entire staff at the dealership were friendly and professional. I'll never shop anywhere again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ask Nate H - Excellent Customer Service
byon 09/29/2014
Nate H provided excellent customer service to my wife and I. I just recently purchased a new pre-owned Patriot Jeep and was given excellent customer service. Nate allowed my wife and daughter to check out other vehicles on the lot before Nate & I went out to inspect the vehicles I talked with him about previously. Nate did not pressure us in any way to choose a vehicle right then and there. He waited until I was really ready to choose the one I really wanted. My daughter picked out one she thought I would like and so did my wife. After looking at both, I picked the Patriot Jeep. Nate allowed me to drive it and I fell in love with it. I had my previous Dodge Caravan for 13 years and it was time to let it GO! Needless to say, my wife and daughter also agreed to the one I picked as well since it was the very one my daughter chose before I went out onto the lot with Nate to look around at them. Nate was very professional and very friendly. He understood what I was looking for and kept me in my price range as well. I really appreciate you having a valued asset/employee such as Nate Hogel as a member of your dealership. Thank you Nate for your excellent customer service and making me/us one of your happiest and satisfied customers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Purchase Dodge Durango
byon 09/21/2014
My wife and I recently purchased a new Dodge Durango Citadel from Jeff Wyler CJD - Ft. Thomas. We shopped inventories online to find the Dodge which met our needs and found that one was available at this dealership. Upon our arrival at the dealership, we were greeted by John G (salesman). The entire experience through the purchasing process was very pleasant and professional. My wife and I would recommend this dealership and John with no hesitation. Very happy!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jeep Cherokee
byon 08/12/2014
Darvin S of Jeff Wyler Ft. Thomas made buying our new 2014 Jeep Cherokee as easier as my past BMW experiences by which I compare great service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 05/01/2014
Jeff Wyler Chrysler Jeep Dodge Trucks of Fort Thomas, KY I'm in my sixties, this isn't my first car deal, but it certainly has been my Best car buying experience ever. Phil A and all of those behind the scenes, transformed what is usually for me just a bad memory into a very pleasant afternoon and a ride home in my new Dodge Charger. This is my first experience with Jeff Wyler Chrysler Jeep Dodge Trucks of Fort Thomas, KY. This dealer actually put a price on the internet that was SEVERAL thousands of dollars below MSRP and lower than any dealer in Louisville, Lexington, or Cincinnati. I live over 100 miles away but decided to "take the bait" and go check out this car deal that sounded too good to be true, the whole time wondering what lame excuse they would give me for not being able to deliver the car at that price. To my amazement, Phil made it all happen just like he said he would in his email. Imagine that, a salesman that actually keeps his word. If you are thinking about a new car, think about contacting Mr. A. His enthusiasm, his personality, and his honesty will surprise you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A Great Experience
byon 04/09/2014
I went to Jeff Wyler in Fort Thomas on a whim. My best friend suggested it and so i thought i should just check it out and see what they have to offer. I was totally surprised. Matt was great from the beginning. He was very personable and had a great sense of humor. He did not pressure me one bit throughout the whole process and he made sure all my needs were met. We enjoyed our experience and we will definitely be recommending our friends and family to Jeff Wyler in Fort Thomas. Jerry was also great at the end with all of our paperwork. He made it a smooth process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Patriot purchase
byon 03/06/2014
Purchased 2014 Patriot from Phillip. Traded in 06 Liberty that was originally sold to me by Keith B in 06. The entire experience was excellent. From the quality of the automobile to product knowledge to finance assistance. I would recommend this dealership and Philip to anyone. Terry D
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding!
byon 02/07/2014
Phillip and Jerry were great. Jerry sold me my trade in car 2 years ago so he was my "go to" guy when I wanted to upgrade. When contacted by Phillip, I asked to deal with Jerry but found he had a new position at the dealership. Phillip did a great job sending me a quote and a personal video just minutes after we spoke on the phone. Due to weather we were unable to connect in person for 2 days but when the weather cleared, he was ready for me to see the car in person. We talked, he got a trade in value for my car and settled on the price. While the paperwork was being processed, I got to visit with Jerry, who after 2 years,remembered me, the car, and my granddaughter who insisted that I needed a red car. The experience was a positive one because of these two gentlemen. I highly recommend the Jeff Wyler Fort Thomas dealership for service, customer satisfaction, quality, friendliness, and timeliness.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Experience
byon 12/04/2013
The experience I had while purchasing my new Chrysler 300c John Varvatos Limited Edition was outstanding. Darvin S was a true professional. He understood my needs and did his utmost to help my fulfill them. He understood what my price point was and actually worked to achieve that price based upon my desire for the vehicle. Jerry S was also a true professional. He clearly and more importantly, concisely, explained each and every document which I signed. Both Jerry and Darvin are outstanding members of the Jeff Wyler team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Honest Sales- Best Price!
byon 12/02/2013
After inquiring about a vehicle on the Jeff Wyler website I was immediately contacted by Nate. I went into the dealership a few days later and told Nate my must haves in a Vehicle as well as my budget. The car I originally wanted was out of my price range and Nate was very honest with me about it. He was able to suggest that I take a look at the new 2013 Dodge Dart. I took it for a test drive and loved it. Nate was very up front and honest with me about everything, cars, price, my trade in etc. which is something I appreciate in a Sales Representative. Nate did everything he could to make sure I got the best deal and felt confident and comfortable with my purchase. Since I purchased my vehicle Ive had a few questions and the Sales team there was more than helpful with answering my questions and taking care of me. If youre looking to purchase a car go to Jeff Wyler Ft. Thomas and ask for Nate!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
"Welcome to Jeff Wyler Chrysler Jeep Dodge RAM of Fort Thomas. Check out our large Kentucky inventory of new Chrysler, Jeep, Dodge, cars, RAM trucks, SUVs and vans. Our Team is here to help you with price quotes, trade-in evaluation tools with KBB, directions and hours, financing with our online credit application (including assisting you with ALL your special financing needs). Set up a test drive and purchase your New Car or Truck from Jeff Wyler CDJR of Fort Thomas.
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