Bob Grimm Chevrolet
Customer Reviews of Bob Grimm Chevrolet
Sales
byon 01/16/2024
Very friendly, recommend this dealer dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales
byon 01/16/2024
Very friendly, recommend this dealer dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fuel pressure module programmed and hooked up
byon 04/08/2017
No hassles, I asked to add a tire rotation and I did not notice the slightest bit of negativity. This service department is top notch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bought 2017 Cruze sedan
byon 11/02/2016
Steve Rice was a big help along with very professional support from Troy Scholl. I made them aware of what I was looking for in a 2017 Cruze and they delivered specs and price that was reasonable in every way. I would definitely recommend Bob Grimm to anyone looking for a great car buying experience. I plan to use Bob Grimm for future Cruze service work.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome Sales Team
byon 07/01/2016
I have had a vibration problem for 24,000 miles that GM was aware of but had no solution. The Bob Grimm team went to work and went to bat for me and got it resolved with a new set of front tires. They also managed to find my wife a different option package on a vehicle like the one she was currently driving and we traded that the same week. I always talk up the Bob Grimm team when someone I know is looking to trade. They have a Great work force there and always make my visits or purchases a memorable one!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Enjoyable Dealership
byon 03/01/2016
Jon Rickett one of nicest, down to earth & pleasant salesman I have encountered in years! I felt like I could trust him & what he was saying. He worked very hard to get us our new Impala. He along with Troy (financial dept.) went way beyond to get us the deal we wanted. Highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
survey
byon 03/16/2015
I purchased my vehicle in 2012 and have gone to your dealership for all my oil changes..etc. I have never had a problem, but the last two times, my car was done and I had waited for over 15-20 minutes until the mechanics brought my paperwork to the cashier. This last time I saw i parked for 15 minutes and walked to the cahier to tell her, she did immediatley call the back and they brought the paperwork up. I understand people get busy, I just didn't like the wait after my vehicle was done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Pleasurable Experience
byon 03/12/2015
Larry Haste was very knowledgeable regarding the 2015 Chevy Silverados. He did an excellent job of providing me with all the details of the Silverado to help me select the appropriate truck for me. Larry was willing to do whatever it took to make my purchasing experience easier. The entire staff was very accomodating and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good Job
byon 02/07/2015
Outstanding service by all involved. Our truck was cleaner than it has been in months, thanks to Jimmy. We have been in volunteering in Big Bend NP, where we could not wash due to desert conditions. Thanks again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Malibu
byon 02/05/2015
We live in a small town and the salesman we purchased our Malibu from, Rick Bauman, will come to our house and take our car with him to work that day for it to be worked on! Yesterday my car came home all clean inside and out!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service every time.
byon 01/28/2015
I love everything about the service at Bob Grimm from the first time that I walk in to purchase my Cruz to now. The waiting room in the service department is great. Everyone has been nice, courteous and always make me want to come again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 01/21/2015
Service was great. The service department (Tony) keep me informed of the work being performed on my vehicle. Thanks to all.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
6 Month sporatic problem caught and fixed
byon 01/14/2015
The oil pressure gauge in the dashboard was not working sometimes. It started in the summer of 2014. I asked the Service Dept. how we could fix the situation. We agreed that it would be easier to diagnose the problem if I could bring it in when it was NOT working. It took me until January 5 2015 to align the 3 options of not working; Service Dept open hours; having time for the diagnosis. I arrived and it was a BUSY day! I couldn't turn the car off or the gauge may start working again. The Service Dept made sure I my car got in within minutes. Diagnostics proved it as the sending unit and we schedule an appointment for repair in 3 days when I would be back in the area. GREAT WORK.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service!
byon 12/19/2014
I had a very good experience from check in to check out. Everybody was very warm and welcoming and there was a "HOMEY" feeling to the place. I enjoyed doing the Christmas puzzle!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Easy oil change, tire rotation, and a ride to and from work
byon 11/05/2014
Within five minutes I checked into service, went over what needed to be done and was shuttled to my job. The shuttle picked me up at work, another five minutes and I was checked out with a clean vehicle. Nice!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good Service Experience
byon 11/03/2014
I was amazed at how clean my car was both inside and out after service. I really like the plush chairs, the big TV, and the big windows in your waiting room.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Happy with everyone that I have dealt with at Bob Grimm.
byon 09/04/2014
I have been impressed with the dealership from the very beginning. I worked with Kathy V. and she was amazing. This was the first new car that I bought in 15 years and she was patient and answered all my questions. Troy was also great and because of him, for the first time, I felt that I could buy a new car even although my credit was poor. He took the time to explain my options and which would be best for me and building my credit. Honestly, it is because of him that I stayed and purchased a vehicle. The service department was great. I called the first time not long after I purchased my vehicle and they took the time to explain the sound that I was hearing so that I did not have to bring it in. When I did need to bring it in, they made sure that I had a loaner to drive since my job requires driving. They were polite, courteous and explained everything that they were going to look at. When I picked up my car, I was surprised to see that they washed it, swept it out, and topped off my washer fluid. I am more that happy to have purchased a vehicle with Bob Grimm in Morton, will purchase my next vehicle there and have told many people about the great experience that I have had. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
thanks
byon 07/12/2014
needed some work done before I went on vacation , I explained I was leaving the next day , they got me in and the issue resolved in about a couple hrs , thanks for the great service , but I always get great service from grimm / I have also purchased several trucks from them over the yrs !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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