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Customer Reviews of Bredemann Ford in Glenview

1.0
Overall Rating
1 out of 5 stars(26)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
26 Reviews
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1 out of 5 starssales Rating

Bait & Switch

by Gary Marshall on 07/15/2023

Got the old bait and switch here. Bredemann advertised a pre-owned Ford Fusion, I contacted the dealership to confirm it was available and was told yes and they set up an appointment for me. I drive up from Chicago, enter the show room and was told, "Sorry, that car sold last week". Didn't know this practice still went on. How shady, they knew what they were doing.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Car purchase

by Sandra on 04/11/2020

Have bought from Bredemann Ford in Glenview twice and have had a wonderful experience both times. It has always been a smooth transaction

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

patient sales staff

by orderly deal on 11/18/2019

I bought a new 2019 Ford Fusion. The sales staff was very patient, as the time from the date of first visit to closing the sale was three weeks. The sales staff did not push. During this time, all of my question were answered At the closing the sales staff was very patient and made sure that all of my questions were answered

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great dealership

by Mwilly62 on 06/06/2019

Car buying can be a stressful experience. My salesman Rick Serrano could not have been better. Honest and fair is all you could ask for and I felt they delivered! I would recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Bought certified preowned

by mrsinspector on 05/09/2018

Had a great experience with this dealership. First time Ford owner and was impressed with the ease of the transaction

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2017 Mustang GT

by StcJanke on 08/18/2017

I would recommend anyone who is looking for great customer service and follow up to go to Bredemann Ford. I couldn't be happier with my salesman David Ipjian. He makes the purchasing process extremely comfortable. He is honest and works with you to find the right car at the right price. This is my third Ford purchase through Bredemann. Bredemann and David's great sales and service are the reason I keep coming back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Professional, Polite Sales Team

by Redtop1 on 07/05/2017

Went to other dealership and salesman that was helping me was also helping another customer at the same time. Went to Bredemann, Dan was very polite and helpful with are decision to purchase are vehicle that same day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Go see Paul Ipjian

by Roadtrip on 05/26/2017

Paul is a true professional who is as trustworthy as he is knowledgeable. This dealership is simply the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome from start to finish!

by jgamble1 on 09/02/2016

Fred Dial was the most professional, caring and efficient sales person I have ever had the pleasure to work with. Fred did a lot more than just show vehicles. He is extremely knowledgeable about features, high/low points regarding various make and models. Fred always made himself available via phone and e-mails to answer any questions or concerns immediately. He truly listened to my wants and needs and made sure I didn't waste time looking at vehicles that was not right for me and within my budget. I felt very comfortable with Fred from the second we initially shook hands!! Fred dial is amazing, I was very fortunate to work with him!! Thank you Fred for helping me acquire the wonderful Ford Edge that I purchased. I am very grateful!!!!! I thoroughly recommend Bredemann Ford. The experience & knowledge of the staff at Bredemann Ford are unparalleled. On my first visit, I saw and test drove a couple of vehicles without any pressure from Bredemann. Coming from downtown Chicago, staff members kept that in mind by staying past closing time, etc. I am not tech savvy and was intimidated by all the bells and whistle features of the vehicle, but a patience young lady (Selma) gave me a crash course and took time to help me customized settings to my needs and habits. The financing department explained the process and contracts, coordinated documents and kept things running smoothly. In less than 2 days, I took possession of the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by sjohnson15 on 03/28/2016

My experience started via email with Selma and then I met with David to purchase a Ford Explorer Sport. It was a great experience from start to finish. Everyone was professional and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Highly recommended

by gg_buff_grv on 02/22/2016

Simple, smooth car buying experience. John and Ira were highly professional and kept the process pressure-free. None of the little games that an unfortunate number of other less reputable dealers engage in. Everything with John and Ira was upfront, transparent and aimed at looking after me, the customer. Very happy with the car and the interaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent experience at Bredemann

by Andrew_1 on 02/14/2016

Our experience at Bredemann Ford in Glenview was an excellent one. Fred Dial, our sales rep was extremely helpful. He kept us informed throughout the process - from day one when we came to the dealership, throughout the time when our Explorer was being built and on the day when we came to pick it up. There were no surprises at any point and all of our phone and email questions were answered promptly and straightforwardly. We received a comprehensive overview of the Explorer - inside and out. During out test drive, Fred went over a large number of the car features including park assist, camera operations, lane-keeping assistance as well as all the other well-known mechanical/traditional features of the car. All the dealer-installed options were there when we came to pick the car up. The financing process was easy and to the point as well. We took advantage of the Ford’s rebate and with Bredemann’s help still were able to get financing that was very close to that offered by Ford, essentially taking advantage of the factory rebate and low interest rate financing. Steve, whom we worked with, was also very helpful and straightforward with us. He gave us time to go over all the numbers on our own again before signing the docs. Selma Lasker, the Internet Specialist at Bredemann was also very helpful and always provided timely answers to our questions - clear differentiator when compared to other local dealerships. All around a very positive experience at Bredemann! We did not feel rushed; to the contrary everyone we spoke to made sure we were satisfied with the information provided. We would highly recommend working with Fred, Selma and their entire team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Seriously great customer service!!!!

by Blondie60656 on 01/09/2016

So I'll try to keep this short and sweet I went in to look at a car at Bredemann and met Fred who was super chill and helpful. I liked the car but thought if I shopped around I could get one for a better price. I went to the "other" Ford dealership close by. It was a freaking circus. They lied about pricing on their website making a Ford Focus they had advertised for around 17000 all the sudden turned into 22000! What? But the sales guy said it was still a great deal! As I was leaving after being there way to long they pull up a random sedan and not anything like what I wanted and tell me 15000 out the door? What? Needless to say I went back to Bredmann and Fred after the most painless negotiating. I got an amazing deal and the car I really wanted with all the bells and whistles. I am thrilled! I love Ford's and I had my last one that I bought brand new for 16 years. Thanks to the team at Bredmann especially Fred and Ira. You guys are the real deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great auto purchasing experience

by truckin8 on 04/11/2015

This is the second new vehicle we have purchased from Bredemann Ford within the past year. Both vehicles were special ordered built to our specifications. We worked with Mr. John Messner for both deals and were impressed with his technical knowledge, enthusiasm, and friendly no pressure sales method. In both instances he kept us updated on the build status of the vehicles and made the entire auto buying experience the best I have ever had in my 60 plus years. When my new 2015 F150 arrived John came in on his day off in order to accommodate my schedule to complete the transaction. That's a dedicated sales representative. The entire experience with Bredemann from sales to financial was pleasant. They are a good honest dealer to do business with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by TigerDPU123 on 03/06/2015

I purchased a 2013 Ford Fusion. The process was friendly, straightforward, and very service oriented. I'm very happy to have a local dealer I can trust.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starsservice Rating

Destroyed engine

by Mikem54 on 11/01/2014

Lack the experience to do simple oil change .please go here at your own risk

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Honest, ethical, friendly, great price

by Kathyrk47 on 06/05/2014

Friendly, honest, ethical, great price When it came time to replace my 12 year old Lincoln, my husband and I agreed, we don’t like buying a new car because we remember uncomfortable past experiences. But our experience with Bredemann Ford was so positive it was a total pleasure from the first time we walked in the door. Much of that was due to our salesman, John M., but everyone we dealt with and everything we saw spoke to an honest, ethical, friendly dealership. Ford’s Web site, and those we talked to at the Chicago Auto Show, encouraged us to go online and choose the options I wanted, so I did. A review of local dealers’ inventories showed I couldn’t get what I wanted in stock. When we went to Bredemann, John offered to order it from the factory. John is very knowledgeable and he and my husband happily talked cars (I don’t speak car) and agreed on what best met my needs. The price he quoted was excellent, and no one tried to sell us anything else. He even worked out delivery around my travel obligations. We got the car yesterday and he spent an hour talking us through the mechanics and technology of my new car. From start to finish, we experienced friendly, respectful, honest dealings that resulted in our feeling comfortable and trusting. John mentioned that Mr. Bredemann had been a Jesuit-trained seminarian. Since I am a graduate of Loyola University, I can testify to the emphasis Jesuits put on ethics in their education. We would definitely go back to Bredemann for our next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Two Satisfied Customers

by Richard422 on 05/27/2014

My wife and I visited 10 different car dealerships looking for a mid-sized SUV that had three rows. The people at Bredemann Ford in Glenview were leaps and bounds above every other dealer for many reasons. The staff at Bredemann was honest, never pushy, very helpful (and only when asked) and never once talked down to either of us. On top of all those positive attributes, Chester G. (our Sales Consultant at Bredemann), was kind, mellow and wanted to make sure we got a car that fit our needs and budget. As a matter of fact, when we told him we were also going to look at Honda Pilots and Toyota Highlanders, he said, “Those are both good cars, I’m sure you’ll find what’s right for you.” Well, we did. And that was a Ford Explorer from Chester and Bredemann. We’re very happy with our purchase and delighted with our experience with every person we met and dealt with at Bredemann Ford in Glenview. Our highest recommendation.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Family Treatment

by thegilbot on 05/19/2014

My wife and I walked into this dealership and immediately were greeted and treated like family by Chester G. We explained our need for something with 4 wheel drive after this long winter and he introduced us to the Ford Escape. There was no pressure to buy since we weren't ready but Chester found a car well within our budget, it so happened to be a used Ford Escape with all the bells and whistles, and we are in love. Truly the best car we have ever owned. Thank you Chester and thank you Bredemann!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Service. Pleasant Experience!

by puppygirl82 on 03/27/2014

John M. was great with helping us get into our new 2014 Ford Focus. He did all the legwork for us before we even came into the dealership. He was awesome with following up with us and keeping us informed every step of the way. When we went in to sign the paperwork Chester G. was awesome. He was very polite and friendly. He was great about going over everything that we were signing and making sure all of our questions were answered. The entire experience was surprisingly pleasant. In the past I dreaded dealing with the sales people at other lots and I was pleasantly surprised with the services we received. We were in and out in about 30-45 minutes with our new car. I would definitely refer someone to this dealership. Keep up the great work guys. You rock.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Professional Staff & Excellent Service

by fbitterman on 03/01/2014

They provided me with excellent service as I looked to trade in my lease on an Edge for a new Ford Fusion. They answered all of my questions and took the time to show me all of the new features on the Fusion. I greatly appreciated their help, it made the process incredibly easy. The friendly staff and excellent service is the main reason I keep coming back to this dealership to lease a Ford and service my vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

About our dealership

For more than a century, Bredemann Ford has successfully satisfied the Chicago area's automotive needs. Thanks to our extensive experience, top-of-the-line facility and competitive pricing, you can shop with confidence when you visit our Glenview, IL Ford dealership!

"Celebrating Over 100 Years Serving our Community!"

What sets us apart
We have an A-plus rating from the Illinois Better Business Bureau, which means you can be sure you're getting a high-quality customer experience.
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Express Service
Languages Spoken (2)
English
Spanish