Hawk Dodge Chrysler Jeep Ram
Customer Reviews of Hawk Dodge Chrysler Jeep Ram
Good Experience
by 05/04/2024
onSalesman Carlos was very knowledgeable about the used car I was interested in. We tried to set up deal and then met Domenic. The sticky point was my trade in, but they were very willing to work with me and gave a very fair value for my trade. I would definitely recommend Hawk CDJ and these two men.
Long distance purchase……
by 03/04/2022
onHawk had probably the one and only 2020 Dodge Challenger 50th Anniversary T/A left in the country, untitled and brand new with 11 miles on it. Only issue…I was 673 miles away! Deal was done primarily over the phone to include deposit, financing and an array of photos. Unfortunately, I just had to get there for some final paperwork. Immediately booked a flight. It would be two weeks until I could arrange time off work and find a reasonable air fare. So, two plus weeks later, with flight ticket in hand, off I went. While boarding the aircraft, I received notification from my credit reporting agency, that my credit had just been ran again at Hawk. Now, Slightly fearful of arriving and expecting an issue or a bait and switch tactic costing me more money, I was pleasantly surprised when I arrived, that was not the case! The finance staff was able to get me a better rate and terms! My salesperson Justin was great. Picked me up at the airport and brought me back for my return home flight, so I can arrange transportation for home delivery of the vehicle. Entire transaction took under two hours, even including a test drive. It was truly a hassle free and positive experience. If I need another vehicle in the future, even though the distance, they’ll get my business! Many thanks to Justin, Gina, Heather and all the staff involved at Hawk, making this a great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Hawk Dodge Chrysler Stayed With Us To Satisfaction
by 02/24/2022
onWe recently leased two (2) Jeep Wrangler Unlimited 2021 vehicles from Hawk ChryslerJeep Forest Park IL. Delivery was earlier than expected to the dealership. Upon inspection, we noticed that the vehicles delivered to the dealership from the factory dwere missing the front cameras that we requested during the ordering process (we have young children and worry about front + back visibility when parking.) The salesperson Aaron Mazzoni was AWESOME and single handedly stuck with us to ensure that cameras be shipped from the factory and installed at their dealership. The process took some time to get the correct parts and correct installation completed, however the dealership agreed to cover our lease payments along with a one-time business rental vehicle. We can't thank the dealership and Aaron enough for making sure the wrong was made right. Aaron called us with daily updates (even if the update wasnt always positive news!) Aaron has earned a lifetime client through his commitment and dedication to customer service!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
They made a dream come true!
by 12/20/2021
onWe purchased a new Wrangler for our daughter as a surprise for Christmas and Sweet 16 Birthday. The car was "in transit" to the dealership with no definite delivery date, but Jason B. and Brenda J. took every measure possible to ensure the car was delivered in time. They notified us as soon as the car hit the lot and had us in and out of the dealership in an hour. Thank you to Jason, Brenda and the entire team at Hawk DCJR!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great sales team!!!!!
by 12/06/2021
onI was happy with the way Alex, sales rep, took care of me. From the time I arrived til the time I left the dealership everything was great and courteous!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Phenomenal work from Alexander Rodriguez!!!!!
by 09/27/2021
onAlexander Rodriguez 10/10 , best sales man there at that dealership, he took really good care of me told him what I wanted and what I am looking for took care of me as I were a family member, please managers look at his phenomenal work make sure acknowledge his dictation at what he does best!!! Thank you once again HawkCDJ I’m a new owner of a 21 Pacifica!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service - No Pressure
by 08/23/2021
onI've purchased a few vehicles in the last 15 years. My experience with Hawk was the best I've had to date. There was no pressure from sales (Francisco "Sisco" Rangel) to finance; negotiations were fair and painless. I had done my research which is always helpful. The inventory was up to date on the website, and I quickly scheduled a test drive. I was in and out in 2 hours with my new Fiat 500X. Thanks, Hawk team! You're the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Hawk Forest Park is the BEST!
by 06/22/2021
onI’ve bought three Jeep’s from this dealership so far. Every time I get treated fairly and always walk away with a smile. See Alex and Heather they are my go to’s. You won’t be disappointed!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The “make it happen” guy
by 03/15/2021
onAlex was the most personable honest salesmen I’ve met in a long time. His life experience and product knowledge was helpful from start to finish during this process. He did his absolute best to meet all of my request on my new lease agreement for my 2021Jeep. Will he be there when I decide to upgrade in a few years? I’m not sure, but I hope there’s another “Alex” brewing in the wing. Great experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Smooth sailing in a Covid world
by 03/06/2021
onGreat work by the sales team to complete a full transaction in less than 8 hours completely virtually. Paperwork completed and car delivered flawlessly. Thank you Essi and than you Ryan for an easy and safe transaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jason Beltran go to salesman
by 02/20/2021
onFirst time in a long time I had an excellent experience with salesman Jason Beltran at Hawk jeeps. He was very helpful. He exceeded all our expectations and I would recommend him to anyone looking to purchase a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Hawk Chrysler Dodge in Forest Park
by 12/02/2020
onOur Sales manager JamesLucaseiwicz was phenomenal. Great, no pressure, honest and up front. Would buy another car from him anytime.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Go See Cisco!!!
by 10/14/2020
onSo happy with Hawk Dodge Chrysler Jeep Ram and my sales guy Cisco Rangel who is always so busy and yet so patient and helpful. He has great customer service. This is my third car. I am happy with my purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jeep Wave
by 10/01/2020
onI recently joined the Jeep family , best decision I’d made ! Awesome vehicle . Hats off to my sales man . Alan Ruvalcaba was very knowledgeable on this jeep , he answered all my questions .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very easy buying experience
by 10/01/2020
onOne of the best dealer experiences that I have had. All staff was helpful and polite and worked to get me the vehicle I wanted in my desired monthly payment range. I would go back there to purchase another vehicle in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Hawk Jeep - Thank You!
by 07/14/2020
onWe have purchased three vehicles through Jason Beltran & Jim (the Sales Manager) within the past year. The reason we keep coming back is because because of them. They always work hard to make an offer that meets our situation and there is never any pressure whatsoever. I appreciate Jason and Jim and they are an extremely positive reflection upon Hawk JDC.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic experience!
by 06/10/2020
onI had tried two other dealerships prior to Hawk and left upset and frustrated. I first communicated with Hawk via email and they were very straightforward with me. So I set up an appointment and had a wonderful salesman named Enrique. He was extremely friendly and helpful. I told him the specs on the 2019 Ram Promaster that I wanted, and he found one on the lot. After a test drive, we sat down and Brian came over with the offer. It was substantially better than any other dealer and met my price target on the first try. The details of the price and loan weren't exactly what I requested, however, they found a way to meet my target and it actually turned out even better than my original request! Frank in the finance department was very friendly and helpful as well. Bottom line is everyone there that I worked with was straightforward and didn't play any of the typical games you find at a car dealership. Extremely pleased with my purchase!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great all around!
by 03/04/2020
onI recommend car shopping at Hawk CDJ. Upon arrival I was greeted and taken care of by Alexander Rodriguez. He made the whole process go smooth and quick. He really made sure to find a vehicle with all our needs and made a great deal happen.I am completely satisfied with my Jeep GC purchase. Hawk CDJ always makes sure to take care of their customers. I highly recommend Mr.Rodriguez services
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent purchasing experience at Hawk.
by 02/29/2020
onWhere to start.... I have been looking at purchasing a Jeep wrangler or another simular type of vehicle for the past couple years, if not longer. I've been looking so long that its been an ongoing joke with my coworkers that by the time I decide to purchase that the vehicle design will change and it had. The JL was born. The reason for my hesitation is that I have not felt the staff or dealerships I visited prior to visiting Hawk were honest with me. When arriving at Hawk Chrysler /Jeep The sales person Alan and the sales manager Jim were fully engaged and answered questions other dealerships side stepped. I felt that Alan and Jim we upfront and honest with their answers to my questions. Alan and Jim worked with me on an acceptable purchase price while creating a pressure free purchasing experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The great salesman Jose Rubio
by 02/10/2020
onThanks Jose you give me a great birthday 🎁 i could give to myself. Thanks Hawk for this great experience. If anyone is looking for a great deal on a vehicle Hawk in forest park il.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Alex was a great salesman
by 12/20/2019
onAlex helped me order the truck I needed for my specific needs with no hesitation. He got the trucked ordered and In the dealership sooner than I expected
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments