Ray Buick
Customer Reviews of Ray Buick
Great Experience
byon 04/03/2023
Ray Buick created a buying experience that instilled confidence. I never felt "played" or rushed. Ray Jr. took me through the options available to me concerning price and financing options. Ultimately, the experience felt like I was doing real business, not the typical car-buying business. I highly recommend this Buick dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good People Here
byon 02/07/2024
Turned in my newly deceased Father’s car to Rick on my way out of town. They were sincere in their condolences & made the process very easy. Rick even gave me a ride to the airport. I also engaged with Ray about this. He displayed the same wonderful temperament as Rick. A+ for customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 04/03/2023
Ray Buick created a buying experience that instilled confidence. I never felt "played" or rushed. Ray Jr. took me through the options available to me concerning price and financing options. Ultimately, the experience felt like I was doing real business, not the typical car-buying business. I highly recommend this Buick dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Place Ever
byon 03/27/2023
Phenomenal communication from inception to the end.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Dealership
byon 06/24/2021
Team was great! Informative, patient, pleasant and not at all pushy! First time I have ever actually enjoyed buying a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service above and beyond my expectations!
byon 03/26/2016
Staff is always friendly and attentive and ready with answers to my questions. I don't live around the corner from the dealership, but it's a relationship built on trust for many years, therefore it is well worth the trip.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic personal service!
byon 03/21/2015
Rick Wrobel picked up my car and my house, which I recently purchased used at your dealership, and brought it in for routine servicing. He left a loaner. That is fantastic service! I'm sticking with you guys and recommending you to friends.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ray Buick
byon 03/10/2015
Got in quickly, even though I had to call and come in a little later than my appointment time. The service manager was helpful and I wasn't waiting long for the ignition switch to be replaced due to recall and also an oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always great service
byon 02/24/2015
I have always had perfect service at Ray Buick. My grandfather introduced them to me years ago, and I still buy Buick's to this date. Just got a 2009 Lucerne and love it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience!
byon 02/17/2015
Had issues with heating and steering. Greg and Art got me in right away. Was able to arrange for a loaner car which was huge! Work was done in a very timely manner. Love this place!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Expert Service with a Smile!
byon 02/14/2015
My visit was for routine maintenance. My vehicle was handled with the utmost care. Ray Buick knows I baby it and will continue to do so. George was most kind and answered all my questions. A true professional. I left knowing that my 2014 Buick Enclave received expert service and care. Keep up the good work guys!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rosemary E
byon 02/02/2015
The sales and service people at Ray Buick were more than helpful and I Rate the 10+. I have been doing business with them for over 30 years and me and my family have always been satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Buy Your Buick From Ray Buick!
byon 01/16/2015
Ray Buick has established itself as one of Chicago's Primer Buick Dealerships. When it comes to taking care of a problem or request, they go out of their way to assist the customer. Make no mistake, Ray Buick is serious about making you happy. Ray Jr. went all out to help me with my request. I know my new 2014 Buick Enclave with be treated with the utmost professional care for as long as we own it. Why shop anywhere else. Make Ray Buick your first and only stop when looking to purchase a new or used Buick. They make it worth your while. Customer care and service will make you smile!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
A great car buying experience
byon 01/14/2015
Was greeted promptly and asked how could they be of assistance. I related just what I was interested in purchasing with my budget limitations and was shown some autos that were in this range. I decided that the Verona was the car for me and we went over options that I would like on the vehicle. Number "1" agency in my book!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ray Buick
byon 01/10/2015
The professional service provided by Rick Wrote and Art, service manager, is the reason I bought my second LaCrosse from Ray Buick. They are professional while being sincere.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
a good experience at the repair department of Ray Buick
byon 12/19/2014
the truck battery was weak and the service manager Greg pointed out it's life expectancy and recommended a new battery that would likely last as long as my truck. A terrific experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ray Buick is top notch
byon 11/14/2014
Best car buying experience ever! Everyone was friendly and professional making the experience there superb. Excellent customer service! Definitely recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buick Verono
byon 10/30/2014
From the time I walked in the door till the time I was driving my new Buick the experience was excellent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Service. Purchase your next vehicle at Ray Buick.
byon 10/25/2014
The staff was very friendly and I received great service. I will be purchasing my next vehicle from Ray Buick. Bob, Ray and Rick were awesome.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Regular Service
byon 09/12/2014
They notified me that I needed service and suggested a couple of times. I showed up at the designated time and they took it right in and serviced it while I waited. I felt like I didn't have to do a thing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Kind People At Ray Buick, Great Service Too
byon 08/22/2014
Kind, courteous, and personable. They people take pride in knowing who you are and greeting you by name if you have come in a few times before. Great environment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ray Buick
byon 07/25/2014
We have dealt with Gary H. and Ray Buick in buying our last three cars and have always found them straightforward and trustworthy. They have considered what we wanted in a car and did their best to get us what we wanted at a competitive price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments