Mike Fitzpatrick Ford
Customer Reviews of Mike Fitzpatrick Ford
great dealership
byon 12/17/2023
easy to work with this dealership1 trustworthy honest helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great dealership
byon 12/17/2023
easy to work with this dealership1 trustworthy honest helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mike Fitzpatrick Ford is a great dealership!
byon 09/07/2023
Great service from the sales team, finance/documentation, and vehicle preparation. We received a fair trade-in allowance and a good price on the vehicle we ordered. This is the eleventh vehicle we have purchased from Mike Fitzpatrick since 1989.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Top Honors
byon 06/25/2022
How easy and fast can it get. It was hassle free. Buying my Mustang from Mike Fitzpatrick Ford was a breeze. This was our 2nd purchase from them and both times it was a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Dealer
byon 04/29/2022
Jerry Singer is the best sales person. This is the best dealership. My experience at other dealers are thugs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 10/16/2021
Very good service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Camera Replacement
byon 07/31/2020
Quick and accurately done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 11/24/2019
Took my 2005 F150 in for an oil change/ inspection. Guys there were all real nice. Old school nice. Completed the oil change promptly and said I might need some windshield wipers, they said they could throw'em now if I want, so I said ok. They also said my brakes were good but may need pads in a few visits . New to the area also. Great job, thanks for not trying to sell me crap I dont need.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ford Escape
byon 10/11/2019
Every time i take my vehicle to Mike Fitzpatrick, they are always so courteous. They do the work in a timely manner and take care to see that i am completely satisfied. I have bought numerous vehicles from this dealership and will continue to do so.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mike Fitzpatrick
byon 08/12/2019
Am well pleased with the used car that I bought from this dealer and also the work that has been done such as oil changes and other work when needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great employees
byon 03/29/2019
I was treated very well. The service department went out of their way to do a tremendous job. I will never go to another dealer. Great job guys. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Terrible Service
byon 11/11/2016
Awful service. Had my wife's car for over 8 working days for an AC issue. Terrible communication about car status, never offered loaner, never fixed the issue car was originally brought it for either. Charged $1,300 for repair that didn't fix the issue then told that another $900 repair was needed. Conveniently did not have the old parts that were replaced to see if they actually were defective. Bring your vehicle here at your own risk.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Frustrated75
byon 04/11/2013
I went to this dealer last year to get my ford expedition serviced. When I went there my vehicle was driving fine, when I left my truck was cutting off at every light. I took the vehicle right back and was told that I needed a Cadillac converter and that it was going to cost around $1000.00. I told them that my truck was not running this way when I came here and I was told that it probably just got like that because the oil was changed and that the vehicle had problems anyway. They told me that I would have to leave my vehicle there for them to change the Cadillac converter. I did not leave my vehicle because I did not believe that all of a sudden with an oil change that it went out. So I had to drive my vehicle around like that until I was able to get someone I trusted to fix it. It was found out that the spark plugs that are way in the back of my engine were broken in the engine. A special tool had to be used to get them out. I had been having my vehicle serviced at this same location and the new macanic said that it looked as some of the spark plugs had never been changed. My vehicle is fixed and I am driving well. I passed Emissions. I did not need the $1000.00 Cadillac converter. I called back to take to the manager after I left and explained what had happened and I was brushed off. Thanks but no thanks.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Sold me a lemon
byon 10/03/2010
Bought a new 07 in Aug of 07. Had to replace the motor at 24,000 miles. Had 4 blown heads, 3 timing sensors, and now at 60,000 miles the transmission is slipping. Had to retain an attorney to file for "lemon law" after they refused to "fix" my car. NEVER NEVER NEVER will buy from them again. Loss confidence in them after the refused to replace the engine.
- Recommend this dealer? No
