Cox Chevrolet

by 11111111 on 04/09/2024

Excellent and they worked very hard to get me a price i could live with. I was not planning on buying till Oct.

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by Michele on 02/11/2024

Everyone is always so helpful and doing everything they can for you.

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by I don’t on 02/11/2024

Painless and quick

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by TaraDiS on 02/02/2024

Highly recommend this dealership! Specifically, Eddie Conti and Oscar were so great to work with! They made me feel like family and prioritized giving me the best deal possible. It’s hard to find authentic people like this anymore, they will continue to have my business in the future!

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by Stingrr on 09/19/2023

Very helpful with my purchase. The service work has been great.

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by Cathy O on 08/15/2023

Had a great experience at Cox Chevrolet. From the first phone call to leaving with our new 2021 Chevrolet Silverado, everyone there was wonderful. Our sales rep Jim Timpson answered our many questions, helped us with our trade-in, and negotiated a great deal for us. Jim was professional, knowledgeable, and courteous. Neal in the fiance dept was great. They both worked late to finish our purchase. I was very impressed with all the team members there as they had no problem helping us also. I recommend that if you're looking for an automobile to check out Cox Chevrolet on Cortez Rd. Our interaction with everyone there showed they care about their customers.

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by Mark222 on 07/26/2023

Dealer did good work on my car, but I held back 2 stars because my OnStar still isn't working, and they gave me an extremely high price on a set of tires. They did agree to price match a competitor with a visible online price, but only after I obtain a written estimate??? I may as well save some time and go to the competitor, they are closer to my house any way.

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by GusMiller on 04/06/2023

Good experience. I felt the cost was a little high.

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by Paul Sanacore on 01/09/2023

12/22/2022 (Friday) 07:00: Checked car in for 07:00 service appointment for A/C failure. 09:30: No update on car status. Walked around service lot and found car parked. Asked “Service Consultant” what is going on with my car? His reply was waiting on the “A/C Specialist” to become available to look at car. 11:00: Diagnostics determined that there was an A/C line failure. And even though it was covered by the warranty, they would have to have an off premise consultant approve the repairs. And earliest availability for off premise consultant was 12/27/2022 (Monday). Hmmm…if repairs are covered by my warranty why do they need off-site approval? 01/05/2023 (Thursday) 11:30: Called and left “Service Consultant” several messages. 14:08: Finally was in contact with “Service Consultant”, and was informed that the Chevrolet Certified Service Experts initial attempt to repair A/C failure was not successful. And at the moment the car was being repaired and hoping repairs would be complete at end of business that day. Great! Been two weeks, and was never updated with repair issues encountered. 01/05/2023: End of business…No update from “Service Consultant” 01/06/2023 (Friday) No update from “Service Consultant” 01/07/2023 (Saturday) 12:17: Attempted to contact “Service Consultant” left a message. 12:22: “Service Consultant” returned my call and stated that he found my language in my message was offensive, and “he would call me when my car is ready”. And that he would play my message for the owners to hear (Boo Hoo). 12:30: Called “Service Consultant” and left a message asking for him to arrange for a rental car which is covered by warranty. Still waiting for information about my rental. Review: 1- Why does a dealership need outside approval for repairs that are covered by warranty. 2- Why wasn’t customer (me) contacted when service provider (COX) was not able to effect repairs as promised. 3- Why did customer (me) have to call to get an update, and assigned “Service Consultant” not reach out to update. 4- Why did customer (me) have to contact the service provider (COX) for an update on 01/07 (Saturday). When “Service Consultant” stated that he “was hoping” repairs would be completed by end of business 01/05 (Thursday). 5- If “Service Consultant” found my language offensive, then he should of request that my car service be assigned to a different More Competent “Service Consultant”. 6- COX Cheverlet needs to hire more “Service Consultants” or update “Service Consultant” training to include Customer updates with progress / setbacks of ongoing repairs.

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by Jhottman on 12/30/2022

Great dealership that treats you like family! Tony was so easy to work with. He went above and beyond to meet my needs. He knows the products inside and out and was a great communicator. He called and text me with updates during the process every step of the way! The Cox team is amazing!!

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by Timothy Yontz on 10/12/2022

Cox Chevrolet in Bradenton, Florida lied to me to make a buck. Avoid this dealership at all cost. They are crooked and demeaning, and should be ashamed of the way they do business. Save yourself the trouble and do your business somewhere else.

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by Gloria on 08/12/2021

My Insurance led to this place for repair. I was supposed to get a call after estimate is done and didn't get one till 5:50 pm I had to call to geico to get it so I called the dealership apparently they already started working on my car, I spoke to Joey and he is very professional and polite, I asked him, I though that they will wait till I get my estimates because I would have dropped my claim knowing I have to pay $900 out of pocket where I know There will be other places that can do the same for a lower price. Now I'm stuck with $535 to put back all the parts with no repair and at least $900 with repair. Better communication is needed to let customer know that as soon as you drop your vehicle works will start right there, that was never communicated with me!

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by Satisfied on 09/23/2020

Buying from Cox Chevrolet was the easiest experience I’ve had in 40 years of car buying. It started with an internet chat. By the time I was able to test drive, everything was coordinated and ready to roll. We were in and out and got a great deal. Everything was up front.

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by Lorenzo Bourroughs on 08/05/2020

This dealership has earned a reputation for outstanding quality, honesty and integrity. I’ve bought two cars from Cox Chevrolet now and let’s just say that the satisfaction gained from this experience was much better than the first time which I would have thought to be impossible because the first experience was excellent. The entire staff delivered yet another outstanding performance of professionalism and A+ customer service. I’ve always believed that a person is only as good as their word and the way that they treat you…well, this dealership will continue to earn my business and I would say to anyone that is in the market for a new Chevrolet to go see these guys. Kind regards John Rudd, Mike Patitucci, Finian Mayotte and Damion in finance...once again you guys made this another easy and painless process. Thanks again. Lorenzo Bourroughs

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by Margaux Arthur on 05/05/2020

This was my first time financing a car and I couldn’t be anymore pleased to have come and purchase my vehicle from such a great dealership. Everyone was so welcoming and very helpful giving me all my possible options within the criteria I asked for. CY was who I worked with and he helped me find the perfect car for me. He was so kind, very organized, and very efficient and I was in a out in a timely manner with my new car! I would highly recommend talking to CY when you go to COX Bradenton. I know I will be back for sure! Thank you to the COX Family for everything.

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by William Tallhamer on 05/02/2020

This is a genuine complaint and request in a termination of my current GM financial contract involves my experience with the following Employees of Cox Chevrolet: Oscar Acosta- New vehicle director, C Y Young - sales associate, Neal Ayass-financing, Steve Himmel - financing. This Company is supposed to represent first responders, nurses and them as a chevy customer. I being a registered nurse did not receive this. The sales man was disorganized, sold me the wrong vehicle (that i drove for 2 weeks), switched vehicles now that I currently have does not mechanically operate efficient, the financing lied to my face stating i was required to purchase chevy protection plans/gap coverage. The General Manager stated he would make this right and didn’t come through on his word, even stating to that “ Cox Chevrolet [non-permissible content removed] up and he would make it right”. As i sat there In the financing room I asked an employee “ do you honestly tell these clients the truth or do you lie to get more money?” He (steve himmel) responded, “ we have the choice to do either one”. My heart honestly sank in my chest. I couldn’t believe this guy just said this. This was so disrespectful and so crazy that you (Kris and Tammy Cox ) have employee’s like this representing your company. I’m a 27 year old kid who was trying to buy his first car from a company that supposedly respects registered nurses who are putting their lives on the line everyday, especially during this crazy season to take care of peoples lives and loved one’s everyday, risking our own....I thought you (Kris and Tammy Cox) would see that and have your company presented with people that actually cared more about taking care of people then ripping them off and taking advantage of them. As I walk out of your Cox Dealership today Kris and Tammy. Instead of having happiness of a new car, I’ve felt betrayed, mislead, misguided, disrespected, outspoken and mostly taken advantage of. This vehicle experience and the treatment by your employees has put such a disheartening place in my chest and makes me feel so sick and terrible about my decision to come step into your doors.

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by Sean Lindhout on 04/18/2020

I found my new truck online and I was contacted by Tristen to check it out. Tristen and the finance team were able to put together a great deal that I was happy with. Juan was able to get me through the usually grueling paperwork In a timely fashion. I really appreciate all they did.

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by Kevin Williams on 04/17/2020

Tristen and Andres are amazing got me another brand new vehicle in no time. This is the second vehicle we have bought in three months. 5 star service both times. They are the best The entire Cox Chevrolet crew.

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by Ashley Edwards on 02/01/2020

I would never buy a car here again. I left the lot and noticed almost 48 hours later a huge crack in the windshield. I had only put 10 miles on the vehicle and contacted the salesman only to be put off and ignored. I went into dealership and was told your insurance will cover that here is a card for a guy I know. Wow!

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by Customer Review Cox Chevrolet on 12/23/2019

We recently went to Cox Chevrolet to see what 2019 year end deals were available. We worked with Harriette Kassel and Neal Ayass to find the perfect car for us at the right price. Shopping for a car is never a simple process, but Harriette and Neal made it a pleasant experience. This dealership is friendly and the sales team will do what it takes to make the best deal possible. We highly recommend giving Cox Chevrolet a chance and seeking the assistance of these professionals.

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by Randall Britt on 12/23/2019

The entire transaction, went very smoothly, contracted over the phone, and went to dealership the next day and closed deal in an hour an was driving home. Great experience.

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