Porter Hyundai
Customer Reviews of Porter Hyundai
New Tucson from Porter
byon 05/26/2017
This is the second vehicle we bought from Mike Moran and the second time that Tim helped us get the financing set up. They are both extremely pleasant and good to work with. Mike, especially, has a great sense of humor, we feel confident that he knows his product and can help us get what we want, and we appreciated being able to set up an appointment time to come and see him for both the shopping and the buying portion of the experience. The only downside is how long it takes once you decide to purchase. I'd love it if it could be expedited somehow. I think we have purchased 5 vehicles now through Porter and we are so far happy with our experiences!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
First 2017 Elantra at Porter
byon 02/11/2016
Liked that Gary and Tom are there, year after year, to deal with. Other dealer lacks consistent sales force and management.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Car Buying Experience!
byon 02/08/2016
Jeff Scott was very knowledgeable and friendly. I would recommend Porter Hyundai and Jeff to anyone interested in buying a used or new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
PORTER HYUNDAI
byon 12/23/2015
gary was an awesome salesperson..no pressure at all and he was personable. tom the money guy was also very nice and great to work with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Ms. Jones
byon 12/15/2015
I had to purchase another vehicle due to my vehicle being totaled from an accident I was in. Out of everyone I have spoken to regarding my accident (insurance companies) no one has said to me I'm sorry to hear that are you okay or how are you doing. I submitted my application online and spoke to the manager Keith Dant he was the very empathetic to my situation his first words to me was I'm sorry to hear that and are you okay and it may me feel very comfortable. This is my 3rd Hyundai I have purchased from Porter. I was very pleased with my sale consultant Jeff Scott! You can tell he loves what he does. He has a great personality. He is also very knowledgeable and answered all of my questions without ANY hesitation. Everyone was very professional and helpful even the finance manager Tom Guido! He was very helpful and did an excellent job with getting me just want I asked for!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
A Pleasant Experience.
byon 11/11/2015
Meticulous showroom. Friendly salespeople...well informed about their product...very willing to listen to the customer and assist them in buying the vehicle best suited for them. Also presented financial options.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A Wonderful Experience!
byon 10/25/2015
My salesperson, Gary Wiegner, is fantastic! The entire experience was completed efficiently and with utmost courtesy. We are loyal Porter Hyundai customers--this is the sixth Hyundai we have purchased at Porter!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
car purchase
byon 09/24/2015
Gary was very helpful in all aspects of completing the sale. he answered all the questions and gave a complete overview of the options on the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Review
byon 09/12/2015
Chrissy Betty was great and the rest of the team was excellent as well. This is the second car I bought from this dealer
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2016 hyundai tucson
byon 09/12/2015
My salesman, James Hauser, was courteous and friendly as was his manager, Tim Miller. I was treated with respect and they workd with me to give m a very fair deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Pleasure
byon 06/19/2015
The attention and the fact that I wasn't pushed to buy I had a very informative salesman Mike was a pleasure to work with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
WARNING!!!!!! BUYER BEWARE!!!!!!!
byon 05/18/2015
Product: 5 out of 5 Salesperson: 5 out of 5 Mike M. Overall Buying process 4 out of 5 After Sale Treatment: 1 out of 5 Have always been a Toyota owner and finally took a chance on Hyundai and another Dealership...forgoing not only the toyota but also the dealership and relationships built over many years. To be fair an objective my salesman (Mike) was great even after things went sideways. The general process was not atypical got there at 3pm and left as they were closing at 9pm. This was not my choice but it time from selecting the vehicle, appraisal of trade, loan paperwork, and the salesperson juggling other customers who were scheduled. i understand the dynamics and was patient throughout. when i left at just before 9pm i advised my salesperson i would come back on a different day to do the walk around and allow him to show me more thoroughly some of the features. i did this because a) it had been 6 hours and he still was finishing with another customer. i left in the dark of night and the dealership was not the brightest lit. the following day i noticed a scratch in my windshield on the passenger side the ran contrary to wiper blade motion and no damage to the body of car. the scratch was such that in could not be noticed at night time. called dealership the following day to identify this. brought the car back in. they DID agree to replace the windshield. i brought my car in to be left overnight and took a loaner from them. the following day i go a pick my car up to discover a significant chip out of the hood of the car. the manager hesitantly says ok we'll fix it. i take to the dealerships paint guy (outside contractor that comes once a week). he was nice but simply dabbed a little paint and advised to let it dry for a few days. i advised the color DID NOT match..he said it wont initially. GUESS what still has not!!!! call my salesperson who in turn puts me to the night time manager Keith. (During the day i purchased i dealt with Tim who works daytime, and then Keith in the late afternoon and evening). Keith advises me albeit with an attitude that Tim advised him that i had walk around the car the night i drove off the lot. First off....Keith was there not Tim...not even sure why he would make this statement. second as i mentioned earlier there was no walk around and the lighting was such that a proper walk around would not be effective. Then Keith proceeds to NOW say on both points (windshield scratch and chip in hood) could have been done by anyone...intimating ME. That 'We" have done a courtesy by replacing the windshield and sending to their paint guy (who actually did a horrible job and i would have been better off making a novice attempt to fix this). Keith's demeanor throughout this phone was quite different from the night of sale!!!! i had already submitted my survey to Hyundai and i regret that!!!! i called Hyundai to advise them of the situation and if it was possible to update my survey. They "Hyundai" advise they can not compel Porter or take any action...including updating the Survey. SO>>>>>>Here's my WARNING!!!!! a) if you do decide to buy from Porter or ANY dealership.....NEVER EVER take delivery at night time. b) if you ever take your care for service or ANY reason....do a walk around and consider taking a quick video on cell during walk around. apparently this not a crazy idea because a Dealer you cant trust can claim anything they want and you have no recourse. c) know that the smile and friendly demeanor will not be present after the sale. d) i Strongly suggest NOT to purchase from Porter. Again, if you are mistreated and can not trust a Dealership then how can you ever let them touch your car for Service or anything else. YOU CAN NOT. i have never experienced this at my Toyota Dealership period..... p.s. i can not ignore some of positive reviews posted on this site and the only thing i could think of is that anyone who has my kind of experience did not take the time to post this here....maybe on the Hyundai survey which will carry more weight but i still felt that my experience my make a consumer to rethink where they purchase their next vehicle. IN Addition..NEVER FORGET: BUYER BEWARE
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Best experience with a car dealership/salesman
byon 03/02/2015
I used to lease a 2012 Hyundai Tuscon. I've just turned in that lease for a 2015 and I absolutely love it! I have been more than happy with my experience at Hyundai and with Mike Moran. He always knows right away what I am looking for. His attention to my needs and wants in a vehicle are always priority to him. Mike cares about his customers. I will always recommend Hyundai and Mike Moran at Porter Hyundai.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Hyundai feedback
byon 12/19/2014
A very laid back experience. No pressure to buy which made me comfortable to make decisions. Came to Porter due to excellent service experience on previously owned Hyundai's
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2015 Hyundai Sport
byon 11/20/2014
Sales force was extremely helpful, informative and respectful. The experience was seamless and the process efficient. Love my new Hyundai Sport! Kudos to the Newark (DE) Porter Group!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car Purchase at Porter Hyundai from Gary Weigner
byon 11/17/2014
The experience was very positive. Indeed, Mr. Gary Weigner is the reason we bought the car at your dealership. He is an outstanding professional with the knowledge and work ethics of a master salesman. You are fortunate to have him on your staff. In the last few years, we have bought three or more cars from Gary. Thank you for your competent and pleasant service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Salesperson
byon 10/05/2014
Andy Mitchell was an excellent salesperson. He was very patient and knowlegdeable and he respected me as a repeat customer
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Equus sale
byon 06/19/2014
The salesman was very knowledgeable on the cars we test drove but honestly we had already done our own in-depth study of the Equus so we were pretty sure we were going to get it but it was nice to test drive the Genesis. We enjoyed the car during the test drive and the salesman made it fun not painful like so many other car dealerships in the past.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great salesmen make the difference
byon 03/31/2014
We thought Reynolds was terrific! As far as we are concerned, he made the difference. I absolutely hate know it all, pushy car salesmen who think they are doing you a favor just talking to, and down, to you. Reynolds is friendly, knowledgable and very helpful. He actually listens to you when you talk about what is important to you when you are looking for a new car. He did a fantastic job of going over all the details of each of the cars we purchased. Hope you guys hang on to him because he is a valuable representative of your company.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Great Experience, Great Customer Service!
byon 10/10/2013
Everyone was so helpful and genuine. I taught Customer Service for years. Your staff gets all A++++! Harold was so kind and really listened to what I had to say. No pressure, just results!! Tim and Keith were also very helpful. The other salesmen were welcoming and engaged in conversation, they were happy I was getting a car even though they were not my sales person. What a great team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tim M. at Porter Hyundai
byon 06/30/2013
Just leased a Hyundai Sonata from Tim M. at Porter Hyundai. Tim was extremely friendly and knowledgeable. I feel very satisfied with the deal I got, and did not feel like Tim was trying to take advantage of me. There was also no pressure to buy any of the extra add-ons.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments