Glen Sain Ford
Customer Reviews of Glen Sain Ford
Blake Chesser is awesome!!
byon 04/09/2024
My salesman Blake Chesser did a thorough and awesome job.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Blake Chesser is awesome!!
byon 04/09/2024
My salesman Blake Chesser did a thorough and awesome job.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Repeat customer
byon 01/04/2024
Our salesman Larry went above and beyond to help us make this transaction. This is our 2nd purchase and we were happy each time. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Took to long, unacceptable communication and customer service
byon 06/01/2023
I took my SUV in to get an oil change and to have a knob looked at that broke off the vent. I arrived a 10:00 and my appointment was at 10:15. I told the sales clerk that I would be waiting for my car since I was told when I made the appointment that it would be no longer than a hour wait. At 11:45, I went to check on my car because I seen it sitting outside the window for 15 minutes and figured it was ready to go. I was curious as to why no one came to let me know since they knew I was waiting. I was told that everyone had left for lunch and would be back shortly and the only thing they had to finish was to look at my vent knob on my car. I asked why I was not informed that this was occurring and all they could say was, I'm sorry. So I waited for another 45 minutes for someone to come look at my car and I watched as the technician looked in my car at the broken knob that took no more than a few minutes (needless to say they could have done this before they took an hour lunch) to tell me I was ready to go and they had to order the part for my vent. I understand that lunch breaks are important but don't make a customer wait an hour and 15 min for something that took no more that 3 min to finish.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Excellent
byon 05/11/2023
Friendly and professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Glenn Sain
byon 02/09/2023
Our sales agent, Reed, was a very nice young man. He was very knowledgeable as well as helpful. He made our buying process very easy. I would recommend Glenn Sain to anyone who is looking to buy a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
No pressure sales gotta love it !
byon 12/21/2022
No pressure sales. You ask for it they will do their best to find it for you. May take a little while but they can do it. Sales and service is great. Everyone is easy to work with and they are as nice as can be. This is the second truck I have bought from them and I am very pleased with the professionalism of the entire staff. Great people to deal with! And if they can deal with me they gotta be great at what they do. Entirely a great dealership. All the employees are such a blast. Just all around great experience. Would highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Recommended Service
byon 12/19/2022
The personnel were thorough and personable. They talked through the deficiencies and addressed the costs before any work was performed
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The BEST!
byon 08/08/2022
Hands down the best dealership when buying your vehicle! The entire process was quick and professional. Randy W. took the time to go over features, helped with setting up the vehicle and made sure all questions were answered. I will definitely recommend Glen Sain Ford to everyone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
F-250
byon 02/16/2022
My daughter had bought a car from them and when I told her I was looking for a truck she said go there because they are great to deal with. She was right everyone I dealt with from the lady at the front to the salesman Larry Holcomb who noticed the battery was low when he started the truck and had it replaced and the guy in the paperwork department. Just an overall great experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bought F-250
byon 02/14/2022
My daughter recommended Glen Sain said everyone there was nice and the best car buying experience she ever had, after visiting today I have to agree with her, I hope I don’t need another vehicle but if I do I will definitely go there first
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pleased
byon 09/30/2021
They went above and beyond to take care of us!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service !
byon 07/13/2021
Larry is knowledgeable confident friendly and good salesperson.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly staff and service
byon 04/05/2021
The sales representatives were attenative to our requests and eager to make solutions for our needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent
byon 03/31/2021
Knowledgeable sales staff Very good service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic
byon 10/16/2020
Larry Holcomb and the entire staff were fantastic. Great to deal with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mr.
byon 04/02/2020
Easy dealer to do business with, not pushed? Low key and honest.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent customer service
byon 05/04/2019
The customer service I received was excellent. Carmack went out of his way to make sure my experience was perfect.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase
byon 12/24/2015
As always Shawn went out there of his way to take care of us. Jeramiah did a great job explaining everything on our new truck. We need to also give Randy a thank you for making the finance part so easy. We look forward to doing business with Glen Sain again in the future
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2013 Ford Edge
byon 10/02/2015
Actually our vehicle (2013 Ford Edge) was picked-up by you guy's because our heater quit working for the 2nd time since we purchased this Edge. It has been fixed (hopefully for good this time). Our Edge was serviced while it was there as well. It was returned in a couple of day's and we appreciate the service done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
