Courtesy Chevrolet

by GordonB on 04/03/2024

Courtesy beat the pants off any other dealer I visited. I'm typically not a new car guy, I always by cars a couple years old but Courtesy's discount just made it a no-brainer to buy new.

Read more

by Thomas D on 01/15/2024

I've been buying from Courtesy for the last 18 years. 5 pick ups and 3 corvettes. Ojay Vanegas is who handled the sale. Very professional and not pushy.

Read more

by drbdorfman on 04/26/2023

From start to finish Xavier was a pleasure to work with. He made the purchase experience for our ‘23 Camaro smooth and painless. Even having our previous vehicle purchased by Courtesy was smooth and at a very fair price. Xavier really gave us faith in the auto purchase process again. He is a true asset to the Courtesy Team. We will definitely be purchasing from Courtesy and Xavier again. Highly recommended

Read more

by John L P on 04/24/2023

As I have stated to all of the dealership employees I came in contact with. I have a very good friend and customer relationship manager Jeremey Corrie at the Mesa CDJR. Over the years Jeremy has provided unbeatable service to myself and family. I contacted Jeremy when we decided to buy the Traverse. Jeremy put us in contact with Jimmy and Rafael. Rafael was superb and easy to work with. we received an outstanding deal and very happy. Jessica did our delivery and was very nice. Everyone at this dealership was very friendly. Brook got the paperwork processed. this is our third vehicle we have bought from a dealership Jeremy is part of.

Read more

by Bolteuv on 03/09/2023

Great selection, great price, and exceptional customer service. The staff at Courtesy Chevrolet is one of the best I’ve encountered in any business. From sales, finance, service and parts they were all extremely helpful with every request I had in purchasing my first electric vehicle and went above and beyond to accommodate my needs. I am not the easiest customer to deal with and they nailed it. I will refer anyone I know in the market for a vehicle or in need of service maintenance to this excellent dealership.

Read more

by Unit6511 on 02/23/2023

2/22/2023 I was treated with respect and professionalism by Raphael and who was with us from the beginning to driving off the lot. Valerie who adjusted all of my paperwork and listened to what we had to say was fantastic. I was shown my features on my new High Country along with answering my questions. Extremely smooth process and everything explained.

Read more

by Anthony on 01/16/2023

I called and talked with Rafael, we were looking for a 2023 radiant red Traverse LT, he located one in their inventory and we set up an appointment. When we arrived we were greeted by a very courteous and knowledgeable salesman. Rafael went over everything in detail and answered all our questions. Went on the test drive and we were sold, he got Al the paper work together and set us up with Joe in finance. Joe got us through everything in a very timely manner. I don’t have anything but good to say about Courtesy Chevorlet I would definitely recommend this dealership to anyone looking for a new vehicle, the entire staff were very knowledgeable. We will definitely being coming here for our vehicle servicing. Click

Read more

by R Pierce on 09/01/2022

Unfortunately Courtesy Chevrolet has seriously missed the mark when it comes to delivering on their promises. I bought a vehicle from Noah. He seemed a nice enough sort but was found later to be just another car salesman that promised the moon and delivered a tiny rock from a local arroyo. Everyone I spoke to said the car was in great shape and had no damage. They appear to have been very careful with the video they sent to make sure none of the damage appeared in the video. When the car was delivered the black coating on the hood was peeling and lifting and some areas it was missing altogether. They told me they put on 2 new tires to maintain the standards they set for their used vehicles. I asked if the tires matched and were the same make and size. They weren't. They put all season tires on the car in the rear and the front tires were summer tires of a completely different manufacturer. The front lip spoiler was damaged in the center and that was never mentioned as well. I was also told on numerous occasions that the car had 2 key fobs and that I would be getting both. This too has never happened. The car was an internet purchase ans a third party was used to do the paperwork. They told me i would get a copy of everything I signed. You guessed it, I did not get all copies. They made me pay for a Low Jack which is just another way of jacking up the price. The device ceased to function right at about 5 weeks after the car was delivered. You should probably look elsewhere for a vehicle purchase because although they tout they are all about customer service, it is just another hollow promise designed to get your hard working dollar. They do not have a clue what real customer service is. Should you determine to do business with this dealer I wish you Good Luck because you will probably need it R. Pierce

Read more

by Jada on 08/02/2022

They sold my husband and me a car that has engine issues. This is the second time the check engine light has come on. The problems started within 2 weeks of purchasing a used 2017 Ford Fusion Platinum. These people had our car in the shop for over a week to replace a purge valve and dual check valve. Now my check engine light is back on due to a cylinder 2 misfire. The salesperson who sold us the car and the service manager have been ignoring our calls. Don't purchase a vehicle here unless you intentionally want to buy a lemon that will leave you without reliable transportation. These people are very unprofessional and unethical. Now I have to get a lawyer to deal with this. They also haven't emailed me my contract after requesting it several times and never gave me a hard copy.

Read more

by Heat 11 on 03/17/2022

Awesome experience. Almost a 1 year wait however I got it. Courtesy Chevrolet made it happen.

Read more

by Jessica on 07/01/2021

Angel Mercado was very responsive and on top of it through the whole sell it was great, the pro shop guys were awesome also, easy buying experience.

Read more

by Ridarc on 06/09/2020

I want to think Paul Anwary & Omar Montiel for giving me A good Deal & selling me the car I been looking for ovr 2 months,when I picked up my used 2019 Chrysler 300,it looked brand new & the dealer did A good job detailing my car! I would recommend working with this team if your looking for A good Deal & friendly service!

Read more

by Travis on 02/06/2020

WORST CUSTOMER SERVICE ON EARTH!! This is supposed to be a family owned business, well if this is how you treat your family I might as well be your enemy. On Jan 28, 2020, I purchased a 2016 Cadillac CTS. On the way back to the dealership after the test drive, I heard the brakes squeaking. The sales associate Kenny was quick to give an excuse saying it’s because it was cold, but he assured me that if I wanted the car that he would make sure the car gets looked at by the service department and if it continues that they would take care of it (lesson to self, get everything in writing). So, I purchase the vehicle and, on the way, home the brakes continue to squeak so I call Kenny and explain to him the breaks are still making noise. He said I can bring it in, and they will look at it (so far so good). I bring it in, and he tells me that the mechanic said it was break dust and that the pads has been cleaned and I should be good to go. I said ok and I would be there to pick the car up, but I would also like a print out of the report stating what was inspected and what they done to correct the issue (I am still waiting on that print out a week later). I pick the car up and I was not half way home when I heard the brake squeaking again. I called Kenny right away, but now he is saying I need to talk to Carlos because the mechanic said it was good to go. So now I’m calling and trying to coordinate with the Used Vehicle Manager Carlos Valenzuela. He tells me the same thing that Kenny said about the mechanic said the breaks are good, but I can bring it in again to have them check it. Now this is the second day. I bring the vehicle back to the dealership that night so it can be looked at first thing in the morning. After waiting all day and not hearing from Carlos Valenzuela and after calling at least 6 times and leaving 3 voice messages I finally in touch with Carlos Valenzuela. He tells me the mechanic said the breaks are good except for the squeaking…SO WHAT THE HECK IS THE SQUEAKING NOISE?? He goes on to say well if my mechanic says nothing is wrong then he has to believe his mechanic. Ok but your mechanic said he heard the squeaking and breaks do not squeak for no reason. Carlos also goes on to tell me he is no mechanic, I’m no mechanic either but common sense tells me that brakes are not supposed to make noise unless there is a problem. Carlos suggest I get a second opinion about the brakes, but I would be responsible for it. Why should I have to pay for an issue that I was told would be taken care of?? Carlos Valenzuela NEVER called me about any updates when they had my vehicle. I would have to call him multiple times before I finally got in touch with him. His attitude was very dismissive and down right RUDE. The sales associate Kenny was no better. After the first time I took the car back I tried calling him and the only thing I would get is I need to talk to Carlos Valenzuela. Sales associates also tell you if you need something even after the deal to give them a call. I guess what they mean is if you have someone else who wants to buy a car because after the sale is done, they are done with you. The customer service was the worse I have ever seen. If you are looking for a car and a great customer service, please do not come here. They will try to sell you a dream, but when they dream start to turn into a nightmare then you are on your own. So now I have to try to have someone else take a look at my squeaking breaks because according to Carlos Valenzuela and his mechanic there is nothing wrong with them. If you believe that I have some ocean front property in Oklahoma I want to sell you. Protect yourself and believe nothing or better yet stay far away from Courtesy Chevrolet.

Read more

by Chevy Volt Purchase on 01/21/2020

Kenny Williams in the sales department and John Gonzales in the finance department made the purchase of my Volt an excellent experience.

Read more

by Paddock on 06/16/2019

I wanted to take this opportunity to thank you for your valuable time & knowledge with this purchase of our 2019 Corvette from Courtesy Chevrolet. I called late in the day on Saturday and spoke with Joe, Pat and I came down and you greeted us, and went over all details of the vehicle, the entire transaction was carried out efficiently and with the highest level of honesty. I will be sure to refer you to our friends and colleagues, because of the “Emphatically Great Service” you and your team delivered to us. Thank you Joe! Pat and Jaci Paddock

Read more

by KSilva on 05/21/2019

Nate helped us when we purchased our new Chevy Truck! He went above and beyond as he listened to our needs as well as our wants. As we worked through the deal we were still not quite where I wanted to be financially and Nate offered another suggestion that actually helped us close the deal! We have been the proud owners of several Chevy vehicles and drive them for many years so we do not take a new purchase lightly. Although it has been some time since we purchased our new Chevy Truck, Nate continues to reach out to see if he can help us in any way. It's great to know he is still at Courtesy Chevrolet if we need him. I would highly recommend him!

Read more

by Jeff on 05/11/2019

Kenny Williams worked hard to get us exactly the features we wanted on our Chevy Bolt. The one we'd seen online had sold, but he found one at their sister dealership in San Diego and had it shipped out. That did cost us an extra $800, but it was the car we wanted. There are the dealer extras that you have to pay for, but we worked out a reasonable deal overall, though a little higher than we'd originally expected. Kenny worked it so we'd be able to get the deal done before some of the Federal tax credit expired, which helped a lot. When the car arrived, there were a few things missing that we didn't notice right away. Kenny and Debbie made it good as quickly and easily as they could. UPS unfortunately delivered the floor mats to the wrong house (1 mile away, in a different zip code). UPS couldn't find them, but the guy at the wrong house finally brought them to our house about 2 weeks after he got them. Monica in titles help us a lot too, getting the Alternative Fuel tag as quickly as possible and to get it registered under the 5 year plan. Overall a good experience with a few hiccups. Nothing but good things to say about Kenny, Debbie, and Monica!

Read more

by chocotye on 04/10/2019

I went in looking to do a trade in of my damaged 2009 Impala that still had $5,000 to payoff. My credit is not the greatest so I have always went to the used car lots that don't check your credit and accept only $500 down and then two weeks later you start having car problems. I was so nervous going into this dealership! Antonio was my salesman and he was amazing. I told him immediately what I was willing to put down, what year and model car I wanted, that I had a trade in with a lien and bad credit. Antonio did not shy away. He took me right inside and we filled out paperwork. He was able to then to show me the cars that I would qualify for. He never went under a 2016 even though the older cars were cheaper and I said I didn't want anything older than a 2015. He also never tried to steer me towards another model. He made sure that I didn't fall in love with something that he knew I would never get approved for. We finally decided on a 2016 Chevy Equinox. The negotiating was very simple the were able to work with my down payment and my credit! I drove off in a new SUV that I didn't think I would ever get approved for. When we went back to sign the paper work Martha in the finance dept was amazing. She worked magic on my deal after the bank that did approve me wanted an extra $1000 down that I did not have! She refused to let my deal fall through! She even got me a 6yr warranty. This was the best birthday present I have ever got for myself and it was all thanks to this dealership!!!

Read more

by Kurt on 01/21/2019

I have bought 3 new cars in the last 5 years and all 3 (Silverado, Equinox and Camaro), and all future ones, are Courtesy purchases. People like Chris Caban are why Courtesy remains the best in Phoenix. You get a personal touch from a family owned organization that actually cares about the customers. Chris was exceptional in his patience and willingness to make sure I knew my new car before buying it. He made sure that I saw several options in the range I was looking for and that I was comfortable with what I selected without the "sales mentality' where they push you into something you are not ready for. I have never been even remotely treated that way at Courtesy and that is a big reason for my continued return. Exceptional Customer Service!

Read more

by DEHuffs19_ on 11/20/2018

Buying a car can be very stressful and nobody likes to be at a dealership all day! We started looking online and then got contacted by Ivan Torres. Ivan invited us in to come in promising no hassle. He was ready when we arrived and took great care of us. He had the car ready for us by the time we got there, and gave us a great deal on it as well!! Fast and very friendly. We got a trade in quote in only a few minutes to give us a quote ( day before we spent close to 2 hrs at another place for them to appraise our car) . Smoothest car purchase I've had.

Read more

by Traxfamily24 on 07/20/2018

Had a wonderful experience again and that’s why I returned to Courtesy Chevrolet when I was looking to get into a new vehicle. Love my Chevy Trax and the service I received. Juan Larios was an excellent salesman and took care of all my needs and addressed any questions I had. I definitely will be returning when I am in the market for another vehicle. Keep up the good work

Read more