Tameron Honda
Customer Reviews of Tameron Honda
Dishonest Staff, Intimidation and Threats Following Google Maps Review
byon 09/29/2021
My wife purchased a brand new 2021 Accord Hybrid from Tameron Honda this year following a tornado which destroyed our home and her car. As we always seek to have a spare, ideally full-size, and knowing the full-size is not standard on most cars now, she asked for the optional upgrade on this. They informed her that the car actually came with no spare, and there was no option to purchase a spare of any kind as an option. Instead, they sold her a package which included 60 months roadside assistance and a warranty of the same duration which would cover repair/replacement for road hazard damage on the tires. A few months following the purchase, the passenger rear tire picked up a nail. I was driving the car at the time, and contacted Tameron, who told me to come in to the dealership, so I took off work for the day and drove in to the dealership after using the pump to temporarily re-inflate the tire. The dealership told me they couldn't fix it, but assured me that the warranty would cover a replacement at any major tire store. From Tameron's parking lot, I called the nearest such store which stocked Michelin tires, as the car had Michelins installed when new, and it would be preferable to keep the tires matching on a car with just over 1000 miles on the odometer. This was Pep-Boys, and they informed me they could not accept Fidelity insurance. The next place which sold Michelins was Sam's Club, but they could not be reached by phone, and I don't have a membership. The same was true of Walmart, but without the membership barrier, I drove there to inquire. They did not accept Fidelity. I also called Vulcan tire, which is not a national chain, but which the Tameron service tech told me did accept Fidelity, at the location near their dealership. While this was confirmed, they had no availability all week. Finally, I accepted that I could not get a matched tire, and went to Firestone, which is my preferred brand. They do accept Fidelity, but informed me that Fidelity required a minimum of twenty-four hours to review the claim before the work could be done, during which time they would have to hold the car. The terms of the Fidelity warranty claim to cover reimbursement for the tire replacement, but only if the specifications of the replacement are an exact match to those printed on the car door. So I paid out-of-pocket, and will have to apply for reimbursement. The car's specs caused me to have to purchase a more expensive tire than Firestone recommended, and I expect a challenge in getting reimbursed for the $200+ tire. I called Fidelity and they agreed to email the reimbursement forms to my wife. She received the, and we were both astonished that it can only be submitted by fax. She replied to ask if she could email the forms, and has not yet received an answer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Will continue to work with this dealer!
byon 09/13/2016
From Rob and Chase and to the finisher David all these guys were amazing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Rudgeline
byon 07/31/2016
Had the truck I wanted. And I had no problems with the buying orocess
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My car buying experience!
byon 07/13/2016
This was my first car to purchase in 13 years and it was a wonderful experience. My sales person, Gabby, was excellent and knowledgeable, actually saving me $6,000. Everyone that I came in contact with in the dealership was extremely nice. David was also a pleasure to deal with. I will use them in the future!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car buying with ease
byon 07/13/2016
Everyone there is extremely kind to my Grandfather, Frank Izard, who has been a customer at Tameron Honda FOR YEARS! We came in and Trent Tate took great care of us. Not only did he make it a simple and easy process for my Grandfather - since he is 95 but he also made sure to talk me through all of my options so I knew what I really wanted in a car. THANKS!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Car for my 60th birthday.
byon 07/11/2016
I had already planned to buy me a new Audi A-6 for my birthday. One morning while walking my dog, I saw my neighbors Accord 2016, I had to look closed to see what kind of car it was it was beautful. I decide to go check one out. I where to the Tameron dealership to see if this was what I wanted. A young saleman met me at the door. I told him what I was looking for; he said ok. I test drove the Accord, V-6. I told him I only like white cars so he made sure that was what I got.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful experience
byon 07/07/2016
I was told to come in and they would take care of me and they did. Knowledgeable and friendly staff. I will do business again with Tameron Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Superior Experience
byon 06/29/2016
Once again Tameron Honda has gone the extra mile to provide me with Superior Experience in purchasing a new car and in servicing my 2007 Accord for my g-kid. Phil Nelson and Felicia in Sales are outstanding! Zach and Jason in Service listen, follow through on their promises and make the ownership and maintenance of a Honda...easy peasy! Thanks to my team at Tameron for 9 years and counting of a great relationship!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Experience
byon 06/04/2016
Buying a new car at Tameron Honda was Pleasant, no pressure experience. I was treated graciously and respectfully.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Tameron Rating
byon 06/03/2016
Overall, I thoroughly enjoyed my experience at Tameron Honda. It was my first time purchasing a new vehicle so I was a little unsure of what I wanted. The salesman worked with me throughout as we looked at many different options. I am very pleased with my car and plan on returning in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service
byon 05/17/2016
The environment was relaxed but fun and much better than the typical stuffy dealership. They went above and beyond to make my trade-in easy and fairly negotiated. They even fixed a couple small cosmetic issues with the car I was buying right there on the spot before I left so I didn't have to go back when they were less busy. All in all, I would recommend Tameron Honda to anyone looking for a used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lived up to the hype
byon 05/02/2016
So I will start by saying, I don't have any other car purchase experience to compare my experience at Tameron with, but I can recognize great customer service anywhere (even over the phone). Before I ever stepped foot at Tameron, the sales rep consistently inquired about my need for a car until I finally made a physical appearance. I must say I did reach out to other dealerships and even visited a few, but the service didn't even compare to Tameron, so I had to check it out before I made a decision. Super glad I did! To me, customer service can make or break a sale, and my sales rep definitely made that one. I have yet to mention the customer service from him after I "signed my life away". Mind you, I was car shopping because my old car quit, so I was literally walking and catching rides. I signed all my paper work and made my down payment on Saturday night. Monday rolls around for me to come back and pick up my new car, BUT I didn't have a ride and it was too far to walk. My sales rep drove all the way to Prattville to come and get me. Mind blown when he texted me and told me he was on the way. That's over and beyond great customer service and anything that he had to do. I most certainly "love the way I was treated"! Thank you Chris P.!!!! I'm also super grateful for my finance expert, and this smooth writing fine tip pen. Thanks Calvin!! These guys and others throughout Tameron lived up to the service hype and I'm glad to have experienced it. Btw I'm loving my NEW ride!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Sales Team
byon 04/30/2016
It was a pleasure buying a new vehicle off the showroom floor! My salesman Michael Smith was excellent! Such a cool guy! Michael and the rest of the Tameron team were very helpful and treated me with much respect. This was my first car purchase on my own and the experience was great! Thanks Tameron Honda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New CR-V
byon 04/19/2016
Great experience buying a car. Fast and friendly service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Tameron Honda is the best!
byon 03/18/2016
My fiance and I had the best experience with Tameron Honda. Zo, Shon, and Calvin were all so friendly, patient, and honest. They made us feel extremely comfortable and we will forever be a returning customer because of them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchased an Accord
byon 03/16/2016
Eric Pollock was wonderful to work with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New car purchase
byon 03/10/2016
We had an amazing experience purchasing our new Honda CRV! Both Scott and Walt were the utmost professionals and we were treated great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
sonny
byon 03/09/2016
when i get to dealership there a sale man come out and help me right the way....over all they take care me really good...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Customer Service
byon 03/09/2016
Michael Smith was very nice and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
All around wonderful experience.
byon 02/18/2016
Sean did everything possible to ensure that we got the vehicle we wanted at the price we wanted. Even after the sale, he continued to work with us and get us familiar with the maintenance staff and checked in to make sure everything was still perfect with the car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2016 Pilot
byon 02/18/2016
We were treated well by everyone at Tameron Honda. Everything was explained to us in detail. Our salesman, Zo Hadi, did an excellent job providing all the info we asked for and was very courteous.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
