Bergstrom Chrysler Dodge Jeep Ram of Oshkosh
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Dealership Service Review
service Rating
Managable car life extension
Written by 07/02/2013
onTim N. (superb!) and manager Scott in the service dept have always been honest & forthcoming with info and ideas to both extend the life of a minivan (190,000 mi) and address minor issues.
They are comfortable discussing needed repairs and their impact/benefits in a no-pressure manner, even recalling or keeping details on file for future reference.
Service is done expeditiously and effectively with good communication throughout.
The service department support and interactions lead me to look at new cars at this relatively new dealership.
I look forward to future interactions with this service dept. as I expect they will make any warranty work (with a MaxCare Lifetime warranty on a new minivan) pain-free, efficient, and effective.
Unasked, Tim even went out of his way to track down a new vehicle accessory when I was in a time crunch.
I would highly recommend this service department for new or old vehicles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes