Richardson Chrysler Dodge Jeep Ram

We bought a new Ram truck with a towing package, but when we got it home realized it lacked a hitch receiver. In the fine print under options it listed "remove hitch receiver" so the manager Roger refused to offer service after the sale to add what should not have been removed. We tried several times to have them make it right but got nothing but a sales pitch for adding the part at an inflated price. They obliviously do not want our repeat business. The stupid sale gimmick letter to win prizes that brought us to the dealer should have been a warning. So buyer beware-- check options for subtractions of standard equipment and don't expect this dealer to make it right.