River Oaks Chrysler Dodge Jeep Ram

I brought my 2009 Jeep Wrangler in for transmission service. They kept the car for four days, and made the repairs under warranty, but did not get authorization for a rental car, so now I have to pay it out of my pocket. I am working with Chysler on the reimbursement, but I should not have to do this. I bought the Jeep there and planned to service it there. Unfortunately, they have lost my business over $100. Pitty...