Vandergriff Hyundai
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Dealership Sales Review
sales Rating
Don't Bother
Written by 04/02/2014
onThese guys love to play games. I was set on buying a car there. At first the only thing that was holding me back was price. We finally agreed on a set price for a 2013 Hyundai Genesis and I was happy, except somehow the terms we agreed on mysteriously disappeared.
Twice when I had family go and look at the vehicle we called and they asked them to come in and see it. Once they got there, the vehicle wasn't there.
Last week, same thing. The car was there but once we email and I point out valid reasons why the car should be less (messed up windshield, former rental) Aracely tells me the vehicle is no longer available. I send someone to go see if that's true (because I'm hip to their games now) and it is. When I email her to tell here that all she asks is who I spoke to.
Took my business elsewhere. The back and forth isn't worth it. Complaining to a manager gets you nowhere because they are just as rude and unhelpful.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable