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Jeff Schmitt Chevrolet North

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Customer Reviews of Jeff Schmitt Chevrolet North

4.6
Overall Rating
4.56 out of 5 stars(99)
Recommend: Yes (8) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Amazing customer service

by Elaine Railton on 01/29/2023

Very helpful, go to the eignth degree for you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

99 Reviews
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1 out of 5 starsservice Rating

Worst Decision of my life

by Felicia on 08/23/2023

Rude, unprofessional and absolutely one of the worst experiences I have EVER had at a dealership. I was treated with such disrespect by everyone and made to feel like it's all my fault and they did absolutely nothing to make me feel better or at ease. I regret buying my car from here and I will NEVER buy from here again. I've also warned others about my horrible experience.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Alexa, my Hero on this day!

by Rebecca on 04/02/2023

Alex Spicer is my HERO! My Chev Equinox would not start. Battery was dead. It would only run after a "jump-start" but turn off the engine at a grocery store, Doctors office, or restaurant, I would have to get a "jump-start" to get home. This was day 2 of this. So, I called the Service Dept and explained my situation and requested an immediate Battery Swap. I was told to bring it in right now and they would take care of it. Upon arriving Alexa said she did get the phone call but was told I would be there at 3pm. I was there at 11:30 am. Alexa told me not to worry that she understood and would get this done. She was AMAZING! She and the service team took care of my battery and did an oil change, all in under 1 hour! Yes, AMAZING SERVICE! I am so grateful! Thank you! Thanks for understanding my emergency and responding with such care! Alexa... my HERO that day! Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Amazing customer service

by Elaine Railton on 01/29/2023

Very helpful, go to the eignth degree for you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sam my boy

by Jeremiah Stilwell on 01/21/2023

Appreciate Sam and everything he did as well as Matt Shear and Charlie! Great guys! Recommended to all!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Where dreams are fulfilled!

by Beaver on 01/09/2023

Salesperson was very friendly and knowledgeable. Worked to make the experience pleasurable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Second Car Purchase from Jeff Schmitt Fairborn

by Jackie E on 12/04/2022

Professional people, helpful and trustworthy people. That is why we came back. I have nothing but great things to say for our sales consultant Joey and will continue to do business with them in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Bossin’ Austin

by Linda Brown on 09/15/2022

I had a great experience working with Austin. He was very knowledgeable and very thorough. Would highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Place When Purchasing your Vehicle

by Jackie Eversole on 07/12/2022

Our experience was actually one of the best. Joey was very helpful helping when locating a vehicle for us. He provide us with options on different cars which helped my husband and I make our decision. We were able to test drive the vehicle we were interested in and purchased that vehicle. The process was fast and very easy. Joey made our purchase pain free. We are very happy with the vehicle we purchased.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very satisfying purchase.

by Terry on 05/12/2022

Our salesman and the staff were very helpful , friendly and answered all my questions during the buying process. There was no pressure from anyone. Would highly recommend them to anyone in the market for a new or used vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I love my car!

by Antonia Curlett on 03/18/2022

Austin believed and reassured me that I’ll be okay with my dream car. He was an excellent salesman and did not peer pressure me into anything I didn’t want. Chris Paul was amazing too. He made sure that my vehicle will be in good hands going forward in my future. I HIGHLY recommend them if you don’t like being pressured into anything. They are an excellent team!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent service

by Brett on 03/01/2022

How everything was handled and was explained to me was great I really loved my time there at Jeff Schmitt I couldn't have had a better experience and would easily recommend it to anyone else who is looking for a vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Absolute rockstars!

by Dana on 12/24/2021

They are awesome to work with! Helped me purchase my vehicle and were super friendly. I highly recommend purchasing a vehicle from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Yes, Yes, and Yes

by Cole on 11/13/2021

Jeff Schmitt Chevrolet North has an excellent crew looking after potential and current customers. They will answer questions and get you the information you need to make a choice to your satisfaction. On the phone, by email, or in person, the people at Jeff Schmitt will work to please you! They took care of me, and for that I am grateful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank Goodness For Jeff Schmitt Auto

by Kimberly Apple on 10/07/2021

As soon as I pulled into the dealership lot I was greeted with a wave and a smile, Mr. Noverria Faulkner greeted me and found a new vehicle for me right away, the facility is super clean and the employees are fantastic, glad I bought my new vehicle there. Everyone was super nice and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best Experience Ever

by Ashlee on 09/08/2021

Best customer service everyone was so friendly and helpful I got exactly what I wanted thank you to the staff and Anthony Shoemaker who made this possible 😀

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I love my new truck

by Mykle wright on 09/05/2021

I love my new truck and my experience with Jeff shmitt was excellent. Joey Harnish and Mathew Shear made it a walk in the park. I will forever be a loyal customer after my experience with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Hassle Free

by Chuck Zimmerman on 08/28/2021

They were very friendly ,laid back ,not pushy worked with me to get the price I felt good about, great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Extremely Happy

by The fowlers on 08/07/2021

I want to say first Mr. Shoemaker was an excellent sakesman he showed us exactly what we was there for never beat around the bush about anything and got right to work. Since we have bought many cars before and knew the process he streamlined everything and was out of there with our new truck within 2 hours. We always go to Jeff schmitt because it's always a great experience. Thanks Mr. Shoemaker.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2018 outlander

by John and Lisa St Felix on 07/07/2021

We are so in love with this SUV!! Our sales guy was friendly,funny,and very helpful. The staff here are amazing! This is our 4th vehicle bought from this location Thank you guys for all you do

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great staff. Friendly and helpful

by Rae and Mark Cummin on 06/28/2021

Friendly staff. Very friendly and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Michael Spieker on 06/26/2021

Thank You George Henry for your help with finding me a great SUV. George provided outstanding assistance and was very professional and helpful. The entire sales team and finance team with Jeff Schmitt was a pleasure to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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