Cross Creek Subaru Sales Reviews Dealerships
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Cross Creek Subaru Sales Reviews

  • 497 N Mcpherson Church Rd
  • Fayetteville, NC 28303 (map)
  • (888) 615-9593
  • Chat with Dealer
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Sales Reviews

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Sales Rating A+++ Service...Excellent Follow-Up...Satisfied Customer! Written by nichelob on 02/20/15 02:17:03 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

A++++++++++ couldn't be happier! Geography: We live in Charlotte. Cross Creek is located in Fayetteville. Timeline: 2/11: 1st contact with Cross Creek Subaru 2/19: Behind the wheel of my brand new 2015 Outback 3.6r Within 3 minutes of using the USAA's "Car Buying Service", Sanden Woodha...
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Sales Rating Excelent new car buying experience Written by Ken_c on 12/06/14 03:19:41 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Sales team offered a low pressure buying experience. They were truly interested in selling us the car that we wanted and for a fair price. In fact they beat the USAA price quote that we had. I've had the car for a little over a month now, and the dealership has been very dedicate in ensuring a po...
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Sales Rating Great experience from start to finish Written by wrxowner on 11/30/14 12:34:23 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I ordered a 2015 WRX from Cross Creek Subaru in September 2014 and it arrived 4 days earlier than estimated! I worked primarily with Dave Mason, the general sales manager. The process was very involved, given that my vehicle had to be ordered, and I was trading in my current vehicle at the time of ...
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Sales Rating Terrible Experience Written by smchasta on 11/16/14 06:52:08 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My wife and I went into the dealership knowing what price to expect for the new Subaru and for a trade in. Floor salesman Jimmy was great, a pleasure to deal with and took us on a test drive. Once we got into John McHann's office, the entire visit went south quickly. The first thing he said was "...
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Sales Rating Awful and unprofessional customer service Written by kyleman1 on 08/01/14 04:01:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I recently visited Cross Creek Subaru and had an awful experience as their Sales Manager, John M, attempted to bully me and physically challenge me. After a few weeks of deciding which vehicle I wanted to purchase, I had cash in hand and was ready to buy a vehicle from them if we could agree on pric...
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