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Cross Creek Subaru Sales Reviews

  • 497 N Mcpherson Church Rd
  • Fayetteville, NC 28303 (map)
  • (888) 615-9593
  • Chat with Dealer
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Sales Rating Terrible Experience Written by smchasta on 11/16/14 06:52:08 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My wife and I went into the dealership knowing what price to expect for the new Subaru and for a trade in. Floor salesman Jimmy was great, a pleasure to deal with and took us on a test drive. Once we got into John McHann's office, the entire visit went south quickly. The first thing he said was "...
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Sales Rating Awful and unprofessional customer service Written by kyleman1 on 08/01/14 04:01:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I recently visited Cross Creek Subaru and had an awful experience as their Sales Manager, John M, attempted to bully me and physically challenge me. After a few weeks of deciding which vehicle I wanted to purchase, I had cash in hand and was ready to buy a vehicle from them if we could agree on pric...
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