Cross Creek Subaru

I recently visited Cross Creek Subaru and had an awful experience as their Sales Manager, John M, attempted to bully me and physically challenge me. After a few weeks of deciding which vehicle I wanted to purchase, I had cash in hand and was ready to buy a vehicle from them if we could agree on pricing. I was led into the Sales Manager's, Mr. John M, office and began to discuss pricing with him. Immediately he was flustered by my offer and began to discuss with me why it was so unrealistic. I calmly engaged in discussion with him about pricing and even went as far to have him pull up usaa.com to compare prices that he said were unrealistic. Sure enough, my price was close to what usaa.com's car buying service offered (the prices set by the dealer themselves!). His fluster continued upon discovering this, and his voice began to raise towards me as if to attempt to bully me into accepting his pricing. I quickly realized this and kept my cool, as uncomfortable as it was. When I asked him to compare the features of the usaa.com vehicle pricing to the dealer invoice sheet he had presented to me, he quickly realized he was found out. He threw down his glasses on the table, pointed his hand in my face and almost yelling said to me, "Sir! This is not how we sell cars!" and jumped up, clearly enraged, and stormed out of his office. Shocked and feeling somewhat physically threatened at this point, I stood up and politely informed him that I will be taking my business elsewhere and reminded him that I'm spending my money here and simply wanted a good price. I thanked my floor salesman Mike, who seemed shock by the whole ordeal, and left the dealership. The service here was incredibly unprofessional, rude, and bullying. I strongly advise against interacting with this dealership.