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Springfield Acura


243 US Hwy 22, Springfield, NJ 07081 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Pissed Off!
Written by pissedoff24 on 04/23/2016
IF I COULD GIVE IT NEGATIVE STARS, I WOULD! 100% absolutely the worst buying experience in my life and this would have been my 16th purchase over 30 years! Bought a 2015 SS Camaro convertible here on 4/2/2016. Returned the car to this "dealer" two weeks later. I found out through suspicion, research, Chevrolet dealer and an independent estimate that the vehicle was involved in a major front end collision. The estimate to fix what had been "fixed" was $5,500! The most important finding was the frame of the car was bent from the first collision and never repaired, so the car was a ticking time bomb if it was in another accident! We ran three VHR's through Carfax, Autocheck and vehiclehistory.com. All reports came back clean, no accidents. The dealer claimed they "had no idea" that the car was in an accident! [non-permissible content removed] Any car dealer buying cars from auction has an obligation to inspect the vehicle both professionally and independently to assure the vehicle they're selling is as advertised, no matter what the car history reports say! Found out when the car was in the accident, the owner at that time paid for damage repairs out of pocket, so the accident would never show on a VHR! The dealership reluctantly took the car back and offered us first dibs on two more of the exact model, but with 3X as many miles as the original car. The original car had 6,300 miles on it, the other two "new" ones, 17K and 19K. The original car was $34,995, talked them down to $33,995. They offered me either of the two other ones at $32,440. So, for 6 hours of driving, tolls, gas, inspections, estimates, countless emails, countless phone calls, complete and utter aggravation and most importantly, possibly endangering the lives of me and my family had that car been hit in the same manner and one of us being killed, they offered me $1,555 off. are you kidding me??? If I was twenty years younger, I would've been going to jail! DO YOURSELF A HUGE FAVOR, DON'T EVER BUY A VEHICLE HERE FOR AS LONG AS YOU LIVE!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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