All American Ford in Old Bridge
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sales Rating
Second time MUCH better than the first
Written by 02/17/2015
onI had previously leased a 2013 Focus and left feeling that I had to justify that the deal I wound up with made sense. After about a week, I had to stop kidding myself and realize that I had settled for a not so good transaction, which is as much my fault as the salesman that put me in a deal I didn't really feel comfortable with.
Fast forward to 6 months before the end of my lease. I get an e-mail with one of those really good offers that I anticipate is not what I'm actually going to walk away with, but the good news is that I called and was told I could get out of my current lease early. I decided to go see where I could end up.
I go to see Joe D. and find him to be knowledgeable, pleasant to deal with and extremely eager to listen to what I had to say before responding. I was at the dealership for a LONG time, but it didn't bother me at all because in the end, I got a new Fusion with a lot more/nicer features than the Focus I returned and for about $60 less per month and a higher mileage allotment for the lease.
A good deal coupled with an excellent salesperson means I am more than willing to forget my undesirable first experience and head back once my new lease comes due.
Speaking to the quality service I received from Joe, he is not even a full fledged salesperson as of yet. To the management that reads this: I would remedy that quickly. I was made to feel like my needs were met, rather than I was stuck with another salesperson looking to meet their quota. This employee exemplifies all the qualities that your dealership states it wants to demonstrate to its customers, and he should be given a fair shot at a larger role. I think you and, more importantly, your customers will see the benefits of such a move.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes