Betley Chevrolet
Customer Reviews of Betley Chevrolet
Routine Service
byon 03/07/2024
Betley has always been courteous professional and most importantly honest
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Routine Service
byon 03/07/2024
Betley has always been courteous professional and most importantly honest
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Terrible Service
byon 04/26/2023
Scheduled a free inspection appointment for 4/17 per guidance received on lease end paperwork received from GM. On arrival was told this could only be coordinated through sales (not stated in paperwork - just the phone number). But I also had a free coupon for inspection alone. Again service rep suggested I get the regististration inspection due in June. So I had to pay $49.95. On completion I received no feedback on any componenets and/or deficiencies. I inquired about tires and oil since I was leaving on a 3000 mile trip. Was told it depended on how I drove. On arrival at my destination I noted severe wear on inside trad on the two front tires. I have to buy new tires to address as I was advised they would not meet inspection requirements. Go Figure as your techs passed it. Again absolutely no feedback fro service even though I inquired and explained my trip. I am afraid I cannot trust your service dept to act correctly in the future so we need to address this issue promptly. Thank you. Don Bealko
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Above and beyond
byon 01/24/2023
They got my car back to me in the time promised and even went above and beyond by detailing the inside. They communicated well what was going on and answered our questions promptly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Dealership
byon 06/03/2021
Great people and great service with reasonable prices.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Betley Chevrolet
byon 12/25/2019
Brian Fitzpatrick is the best. I have purchased several vehicles from Betley and I always go back for my next vehicle, because you are treated with respect, a no nonsense best pricing from the beginning, and no sales pressure to make a quick decision. Your treated like family, Thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Chevy Cruze
byon 06/22/2019
Dave Nelson assisted me in purchasing a vehicle. It was my first time doing so, and he made the experience as smooth as possible, with excellent customer service and answering any and all questions. I highly recommend Betley Chevrolet to anyone looking to purchase a vehicle, as they have a great selection and are represented very professionally.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bill Jones
byon 12/11/2018
They fit me in quickly for the appointment and then diagnosed and repaired the problem promptly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Poor Sales
byon 07/09/2013
Salesman was unwilling to negotiate on listed price which was several thousand dollars over true market value. When confronted with our research on the vehicle and his competition he became defensive supporting his list price with NADA. Very disappointed in this dealership which I was told had good customer service. Also when we test drove the vehicle it STANK. The salesman said that it would be reconditioned before sale but it was already advertised for sale on the lot!? Go here only if you want to pay an inflated price and get taken for a ride.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
This dealer can not be trusted
byon 08/29/2011
Asked for factory breaks to be put on my truck and instead they installed a cheap after market break pad. After going back to them several times complaining about my truck breaking poorly the continued to lie and reassured me that they put on factory pads. Only after I gave up on them and went to another dealer did I learn that they installed cheap after market pads.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
DO NOT BUY HERE!!!
byon 02/26/2008
These guys were condescending, and quite frankly [violative content deleted]. The sales manager was rude, pushy, and insulting. Telling me if I didn't buy there, nobody else could get me a loan. Funny, but I did get one, and at 12.9 APR NOT 24.99% DO NOT BUY A CAR HERE!!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
