Passport BMW

Since Passport moved from it's 'old' location to the 'new' location; this has been an OUTSTANDING change. Thankfully, management removed the 'old' way of thinking and brought in 'new' and informed customer service oriented people. I love going to Passport BMW. The facilities are very nice and comfortable, and the service representatives, the parts department representatives, the cashiers, and café are all outstanding. My tires on my 2008 335i were changed, and the service representative didn't attempt to sell me additional services. What I really appreciated is, the unexpected hand wash and 'detail' service my car received. In the past, I never allowed my car to be washed by Passport BMW. I don't like scratches. This time, I forgot to tell the service rep. not to wash the car. When I received my car, I was shocked to find it shining and gleaming, as if my own detailer had performed the work. Granted, the wheels could have been better cleaned by a high pressure nozzle, but overall I was very satisfied with my service.