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Shottenkirk Chevrolet Service Reviews

  • 755 Hickman Rd
  • Waukee, IA 50263 (map)
  • Chat with Dealer
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Service Rating Prompt and Respectful Service By Karilynne on 09/30/14 08:10:56 PM PDT
Recommend this dealer? Yes

I am very pleased with the prompt attention I received and how quickly my oil change was completed. I found all members of your staff to be very helpful and each took time to explain things well to me. Recommendations were given for future preventative maintenance with respect given to how that impa...
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Dealer Response

Thank you for the review! Glad to hear we were able to work well with coordinating future maintenance recommendations. A bit of foresight is always great for vehicles. Sincerely, Doug DeYarman

All Comments (1)
Service Rating Johnny On the Spot By KASacker on 09/30/14 09:30:08 AM PDT
Recommend this dealer? Yes

I drove in to get an oil change, the guys that greeted me were Johnny on the Spot and very courteous. They asked questions. Took my vehicle. Came to me with concerns regarding filters, the concerns addressed. I was out the door within 25 minutes with new filters, an oil change and my vehicle washed....
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Dealer Response

Thank you for the review! Love to hear when everything works out so perfectly. Sincerely, Doug DeYarman, Managing Partner

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Service Rating Satisfied By Traceylove on 09/06/14 06:36:06 PM PDT
Recommend this dealer? Yes

I brought my car in at the last minute on the Friday morning before a holiday weekend because it had just started acting up. Matt made sure they worked it in and gave me a car to drive in the meantime. It was a smaller vehicle so less than ideal, but very convenient to have a vehicle ready without w...
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Dealer Response

Thank you for the review! I am pleased to hear Matt made sure to accommodate your needs so well. We look forward to assisting you in all your future vehicle needs. Sincerely, Doug DeYarman, Managing Partner

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Service Rating BEST CUSTOMER SERVICE!! By BNShaw14 on 08/29/14 12:01:40 PM PDT
Recommend this dealer? Yes

All associates were extremely friendly and answered all my questions. They even went out of their way to advise me of a sale that was starting soon and to wait to get service done so I could reep the benefits. Also, they referred me to another place that could provide a service they didn't offer at ...
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Dealer Response

Thank you for the review! We pride ourselves on our customer service and am happy to hear we delivered. Please let us know if there any other questions we can answer. - Sincerely, Doug DeYarman, Managing Partner

All Comments (1)
Service Rating Service Center By willmo on 08/07/14 01:20:51 PM PDT
Recommend this dealer? Yes

polite service staff, work done in timely manner and was very willing to meet my wishes in the care and professional work done. thank you!
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Dealer Response

Thank you for the review! Happy to hear the service work exceeded your expectations. We look forward to assisting you in the future. Sincerely, Doug DeYarman - Managing Partner

All Comments (2)
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