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Capital Buick GMC

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Capital Buick GMC
2150 Cobb Pkwy SE, Smyrna, GA 30080 (map)
Today 8:00 AM - 4.00 PM
Sales Rating
5 out of 5 stars (29)
Recommend:
Yes (1) No (0)
Service Rating
4.5 out of 5 stars (14)
Recommend:
Yes (2) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Review
Written by LJER on 10/08/2014
Service agents were outstanding. . ONLY negative is " I wasn't told that my appt time was a DROPOFF TIME". Luckily,I was picked up and 8 hrs later I was called and advised of the problem with my vehicle
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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capitalbuick on 10/10/2014
Dealer Response
I am pleased to hear that your overall experience with us was so positive. However, I'm sorry to hear about the misunderstanding with the appointment time. We appreciate your business, and if you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Sincerely, Walter Bridges - General Manager - walter.bridges@capitalbpg.com - 770-953-1800
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