Landmark Dodge Chrysler Jeep Ram
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Situation rectified
Written byon 04/28/2014
I got a call from Landmark the next day, and they made things right.
I essentially got my first payment covered in the form of a referral fee.
Not exactly what I would have liked, but at least they made the effort.
I was surprised that they called, that says a lot to me.
I can now recommend this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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landmarkdcjr on 05/01/2014
Dealer Response
Thanks for the recommendation and for taking the time to share your experience with us. It is a delight to read that we were able to make things right for you. We appreciate your feedback as it helps us grow as a dealership. Please feel free to come back and visit us any time.
Tim Lambert
Reportlandmarkdcjr on 04/29/2014
Dealer Response
I am very sorry to hear of your recent dissatisfaction. I assure you that this is not how we intend to conduct business which is why I would like to get in touch with you. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss what occurred so that we may reach a satisfactory solution. I look forward to speaking with you and regaining your trust in our business.
Tim Lambert
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