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Capital Volkswagen

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Customer Reviews of Capital Volkswagen

5.0
Overall Rating
5 out of 5 stars(184)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Michael " great shoes" Phillips

by Michael Phillips on 06/02/2023

Professional Demeanor, courteous attention, Friendly Group., Michael Phillips was a pleasant experience , makes Capital Volkswagen what it is a great company to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

184 Reviews
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5 out of 5 starssales Rating

Michael " great shoes" Phillips

by Michael Phillips on 06/02/2023

Professional Demeanor, courteous attention, Friendly Group., Michael Phillips was a pleasant experience , makes Capital Volkswagen what it is a great company to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks

by Bobby on 05/04/2021

Aubrey Keith did a great job for us and she was very professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

First scheduled service

by Jerry on 04/07/2021

Dustin Wheeler service consultant led me through the service procedures since this was my first scheduled appointment. He made sure I was comfortable or if I needed a ride to work. He kept me updated on the progress of service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mel

by Mel on 03/16/2021

Staff courteous and excellent service! Dustin is awesome!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Predictably Excellent

by Lee T on 02/18/2021

Service was excellent. Brooke was responsive and professional. As usual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

VW guy

by VW Guy on 02/05/2021

Dustin at capital euro was awesome to work with and got me in and out quick

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Desiree on 01/30/2021

Great experience at capital eurocars, go see Michael Felton! I was able to get everything I needed and more! Michael, Fred and Justin helped tremendously!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

VW Service

by VW Service on 01/12/2021

Dustin Wheeler at Capital VW did an outstanding job of getting my car in and serviced. I would highly recommend this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The Deal Maker

by DanieT on 10/26/2020

I love doing business with Michael Felton at Capital Volkswagen Volvo Porsche. He is extremely professional. He has a laid-back style that is very appealing to me, and he is the guy I want to transact with every time. He makes the deal happen. This is my third car purchase with Mr. Felton. He answers any of my questions in record time, on or off the clock. He is the best salesman I have ever encountered. What a jewel!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Michael Felton makes it happen!

by Lauren Lichtenberg on 08/25/2020

Michael Felton at Capital Volvo is your go-to guy! I was able to get into my dream vehicle because of Michael, and the help of Justin in the finance department. Michael is one of the best salesman I have ever worked with - he is calm, not pushy, and extremely knowledgeable! If you dread the car buying experience you will NOT feel this way after working with Michael and his team at Capital Volvo!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Car service

by Angela Ortiz on 06/17/2020

They did a great job of making sure that everything was functioning and went over some extra repairs I was unaware I had to take care of. I feel relaxed knowing that my car is running well, thank you for your service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by Heather on 06/12/2020

Kemar Edwards sold me a new VW Atlas. I drove a couple cars with him. He was knowledgeable and not intimidating. He answered all my questions and was very professional. No pressure at all! This was my first new car purchase as a single women. I shopped for over a month and I’m thankful I met Kemar.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Great dealership

by Zan on 05/14/2020

My sales rep Billy Pierini was very helpful and friendly. Overall this is a great dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Excellent service

by Excellent on 04/29/2020

Dustin always explains what is needed and provides the service we agree on.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

VW service

by Scott B on 04/29/2020

Ryan Boatwright was friendly helpful and prompt

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Good experience, good deal

by Steve D on 04/20/2020

Brionna Burke was my sales person. She was professional and easy to work with. I would highly recommend her for anyone looking to buy a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

VW Tiguan / repair

by Gene n Jan Masangkay on 04/07/2020

excellent rapport, diagnosis n repair. communicated well with us .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Amazing service

by Ashley G on 04/06/2020

I have really enjoyed my experience at this dealership, with the service department and with Kemar who works in sales, he was amazing and very knowledgeable and personable. Will definitely be returning for another vehicle when it’s time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Just awesomeness all around!

by Anna Askey on 03/28/2020

Brionna Burke was the associate that helped us and she was absolutely amazing! She helped us find the perfect vehicle for us was very sweet and knowledgeable and made the whole process super easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Engine light error code and tires and wheels

by cj on 03/26/2020

Dustin Wheeler assisted me. I came for one thing which was addressed and was able to get tires rotated, balanced and alignment all done too. He was thorough and kept me updated as to timing. Very professional. The waiting room was comfie and I noticed that they were keeping shared surfaces sanitized.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service as usual

by Lee T on 02/24/2020

Dustin and the team continue to provide top notch service. I bought the car over 4 years ago and they have kept it running like new.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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