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Crown Eurocars

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Customer Reviews of Crown Eurocars

4.8
Overall Rating
4.81 out of 5 stars(389)
Recommend: Yes (20) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Crown-Eurocars, one of the better car buying experiences

by William Erdmann on 04/16/2024

I recently purchased a Mercedes AMG GLE53 Coupe from Crown Eurocars. Both Rob Wilson and Zoltan Krempaszky were very helpful in my decision to buy the car. I enjoyed their professionalism and candor in the sales process. It was certainly the most painless auto-buying experience in my lifetime.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

389 Reviews
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5 out of 5 starssales Rating

Crown-Eurocars, one of the better car buying experiences

by William Erdmann on 04/16/2024

I recently purchased a Mercedes AMG GLE53 Coupe from Crown Eurocars. Both Rob Wilson and Zoltan Krempaszky were very helpful in my decision to buy the car. I enjoyed their professionalism and candor in the sales process. It was certainly the most painless auto-buying experience in my lifetime.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience!

by Frank on 04/15/2024

I found the car on Autotrader after widening my search after finding nothing locally. The salesman, Zoltan Krempaszky, made things easy and provided everything I needed to make my decision. No high pressure selling! When I made the trip to see the car, it was exactly as described, and the sales process was smooth and pleasant. I would definitely make the trip again for my next car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome salesman

by Dan Dennison MD on 04/08/2024

I have dealt with Victor lema for 10 years and have purchased 4 mercedes with him. Victor is always such a pleasure to work with. He is one of the most competent salesmen I have ever known. He has repeatedly and quickly located cars with the specifications I require when other dealership’s sales staff have not. Victor is always friendly and helpful and I never feel pressured when with him. I have been so spoiled by Victor that I always look forward to buying my new cars from him! Dan Dennison MD

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Victor Lema was FANTASTIC!

by Linda on 03/08/2024

Victor was extremely helpful and I highly recommend him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Honest and Noble

by Eva on 03/01/2024

Purchased my first vehicle in 2003. I found Crown Eurocars after telling my husband I could get a Mercedes with the price he had just paid for a Ford Explorer. I did purchase an SUV it was everything I was promised. 13 years later I met the most honest individual. Mr. Zoltan Krempaszky he helped me with all other vehicles. My second vehicle was a car versus an SUV. After several years I injured my knees and was having difficulty getting into it, Zoltan stepped up and I got an SUV. The third vehicle was a coupe. Awesome vehicle. Safe, secure and dependable. My recent purchase is a Gem, I love it. It’s an AMG GLE 53. Zoltan helped me order it. Everything he told me about the vehicle was true. He’s very patient and honest. In today’s world it is very important to have the best attributes and he does. Excellent sales person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Zoltan made our buying experience fun!

by Roger PG on 02/28/2024

That the sales staff and management was very pleasant to work with .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Repeat Mercedes Buyer

by L Cliborne on 02/28/2024

5 Stars out of 5 If I could give Zoltan Krempaszky 100 out of Five Stars, I would. I have had the pleasure of buying from Crown Eurocars-Mercedes since 2009. My last 3 Mercedes have been acquired with the concierge, high level service provided by Zoltan Krempaszky. He is professional, client-focused and makes the buying process seamless. My recent purchase on Saturday was for my dream car (for 30 years); a Maybach GLS 600. My decision to purchase the Maybach is 100% due to Zoltan and his unbelievable focus on the client needs/concerns and making the deal work for both parties. Everything was completed via email or phone. I did not arrive at the dealership until the purchase agreement was signature-ready. They had “her” (yes she has a name) in the showroom with a bow on the hood. My family was extremely impressed with our welcome and the service of Zoltan K and his team. There’s a reason he’s been a top salesman for the past decade. The entire team from Zoltan, Tony C, Nicole Q and Mike M. were incredible. I’m still on cloud nine and very grateful to you, Zoltan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Super car - Great sales person - Nice dealership

by BMJW on 02/24/2024

A Friday afternoon visit to Crown Eurocars led to a Monday purchase of a fantastic car, mostly because of the sales consultant, Matthew Morgan. Matt took the time, let me ask questions and helped me find what I was looking for in quick order. While I had done my homework, Matt facilitated the process and was courteous and friendly along the way. Would recommend working with him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Zoltan Krempaszky the best!!!

by Roderick Murray on 02/10/2024

Their dealership is top notched with some of the best cars you’ll see anywhere. Zoltan Krempaszky made this experience very eas from seeing the car online, to sending the deposit, to traveling 7 hours to trade in my car for my new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Purchase experience with Zoltan Krempaszky at Crown Eurocars

by Joe H on 02/04/2024

Zoltan was a great help in my process of turning in my last Mercedes and purchasing another AMG GLE 53. Zoltan helped me order my new car, shared insights on different features and options, and got me an excellent deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Melisa Greenberg was great

by Rusty on 01/17/2024

Melisa Greenberg was very knowledgeable and helpful throughout the automobile purchasing process. After the sale she continues to provide assistance.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Buying a sexy car was easy

by Peter Pan on 01/12/2024

I purchase Mercedes GLE from crown MB It was an easy great experience. Everybody was super nice and polite and knowledgeable and my sales person was awesome Melisa Greenberg I highly recommend her to everybody and if you’re looking for car Mercedes-Benz, then this is your dealership everybody’s really nice and they taking care of you.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Exemplary Customer Care - Melisa Greenberg Goes Above and Beyond!

by Lillian on 01/07/2024

I recently had the pleasure of experiencing exceptional customer care from Melisa Greenberg during my purchase of a Mercedes Benz. I want to emphasize that the care I received was beyond what one might typically expect from a salesperson; it was genuine personal care. Melisa made the entire experience relatable and comfortable. Her dedication to ensuring the best possible outcome for me went above and beyond. Even when she was leaving and already in her car, she took the time to step out and assist me in instructing my 89-year-old father on how to operate my new vehicle. This act of kindness truly touched my heart. What's even more remarkable is that I wasn't even Melisa's designated customer, yet she showed unparalleled dedication and refused to accept any commission for her assistance. Her commitment to providing exceptional service wasn't about the sale but about genuine care and ensuring customer satisfaction. In an age where impersonal transactions and robotic responses often prevail, Melisa's approach stands out as a beacon of the old-fashioned, personable atmosphere that should define every customer experience. Her dedication to cultivating genuine connections and providing a personalized touch is truly commendable. I feel compelled to share this experience to encourage potential Mercedes Benz purchasers nationwide. If you're seeking a dealership experience that values human connection, care, and personalized attention over mere transactions, seek out the exceptional service that Melisa Greenberg embodies. Thank you, Melisa, for your exceptional care, dedication, and genuine kindness. You've set a remarkable standard for customer care that others should strive to emulate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great car buying experience

by Diane on 12/31/2023

I had such a positive experience the salesman Zoltan Krempaszky was kind, respectful and very knowledgeable. The whole team was friendly and accommodating. Rest assured you will have a great car buying experience with Zoltan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best Day and Event..ever!

by Dr Robin Desmore on 12/03/2023

I know it sounds crazy but on a whim I reached out to Zoltan Krempaszky about finding a new car. I am pretty decisive but I was bringing in two cars as a trade-in. So I was open to finding a balance between fun and practical! We set up an appointment and when we got there Zoltan was ready and helpful as ever. We met Marc Israel during our initial conversation about trad-ins and new vehicle, he played a key role staying late and finding me the best offer and deal for me. At no point was there pressure but instead the best car buying experience I have ever had. Truly. It was not my first Mercedes and definitely wasn’t my last. It’s experiences like this that make people come back over and over again because you know someone is helpful, kind, honest and straightforward. I got my unicorn, AMG GLE 63S and best decision I ever made! There were several others we met and were extremely helpful…Wesley, Tony…I highly recommend Crown Eurocars, and Zoltan & Marc for the best buying experience ever!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Our new 2024 gla

by Kathy and Dean Scymanski on 11/30/2023

We just purchased our new GLA 250 on 11-28-23 from Melisa Greenberg she was great very knowledgeable and pleasant to deal with making the experience of car buying a positive one . I would like to acknowledge her for her excellence and would recommend her to everyone coming to Crown because she is a 5 star sales consultant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Nice

by Derek on 11/30/2023

Great people to deal with. Very friendly and very concerned about the the customer wants. Melissa Greenburg is a real people person and great to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

car lover

by Big Joe on 07/11/2023

I love nice cars and as far as I can tell, they only sell nice cars. Omar knew the product and before we finished he knew me and my wants and needs. I appreciate him and the dealership. Thank you Omar Rodriquez.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

1 out of 5 starsservice Rating

Terrible Service Do Not Go There!

by Jc on 05/19/2023

Well, dropped my car off because of a recall with the brake booster and they ended up breaking the car even worse. They keep saying the car was towed to them….well the brakes went out! They wanted me to drive it to them??? My top worked and my car didn’t have any power draws or anything ridiculous like that when i had it dropped off. This happened in November. They had me get an eBay part..the service advisor Michael Giordano had me do that knowing it’s against Mercedes policy and then the top quit working and the car developed a power drain because they knew they damaged my car and wanted to cover it up. It’s not rocket science. Yes i insisted they fix it because they broke the car. They couldn’t even figure out what was wrong with it or even diagnose it. If you can’t figure out how to fix a 20 year old car then how can you be trusted to correct issues with a newer one??Mercedes Corporate set a ticket for the Dealer manager Dan Morris to call me back within 48 hours and he never called back. Was on a three way call with Mercedes Corporate and he would never answer. We left messages with his assistant i never got a call back. They just don’t care The service manager Frank Caporrici decided they would not take responsibility for the car and not only did they want their loaner back the exact day they called(because we’re all just going to drop what we’re doing for them)but they said to get the car the way it is even though it’s a safety issue and they didn’t care. They kept mentioning they didn’t have to give me a loaner….we’ll you do if you break my car….which is why they did it. It wasn’t a courtesy call. Sounds unbelievable but it’s what’s happening. Not to mention Michael Giordano stating that my Car (a classic) without a single scratch is known to be a piece of Sh…. SL this is a Mercedes employee!! Beware DO NOT GO THERE. You can message me if you want to know more facts. The hood was even off angle like it’s bent when i had it towed away.This is going to litigation.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Treats everyone like Royalty

by Ayden Devine on 03/11/2023

Zoltan Krempaszky is incredible, knowledgeable, honest and hands down the best sales person I have ever had anywhere! This dealership provides 10 start service, this will be my go to dealership from here on out. Ask for Zoltan you will not be disappointed

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding Auto Purchasing Experience

by Carol and Vince on 03/04/2023

Karl-Eric Riguard provided us with excellent customer service, selected cars for us to look at prior to our arrival based on our phone conversation. He provided us ample time to talk about our purchase with no pressure. We highly recommend him as a sales person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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